Announcements

Help Wizard

Step 1

NEXT STEP

I have more than one account free and premium I can not foundation My premium but have paid 99 kr.

I have more than one account free and premium I can not foundation My premium but have paid 99 kr.

 
Reply
1 Reply

Hey @Lyckebo,

 

Did you get email receipts for your subscription purchase? Search for it in your email account. In it, the Spotify username you're paying for is shown:

 

Username/ID:        xxxxxxx

Logout of the app, and be sure to use that username to login to your account. It's the one with the Premium features.

 

You can login to the website with that username to check the status of your subscription, and your receipts.
 
Hope it helps. 🙂
osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts