Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I logged out of all accounts but spotify still says account is being used elsewhere

I logged out of all accounts but spotify still says account is being used elsewhere

I logged out of all accounts but spotify still says account is being used elsewhere

Reply
1 Reply

Hey Jade,

 

It looks like someone else might have your account. You can go to your Account Overview page, change your password and then select "Sign Out Everywhere" from the bottom of the page:

Screenshot. 2017-09-21 at 12.17.24 pm.png

 

Just login again to all the devices you wish to use, and you're golden.

 

Cheers,

Tim

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random