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I recently moved

I recently moved

I recently moved and started an own Family account, now I want to invite people, but where can I change my address? 

 

It's not linked to Facebook. 

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3 Replies

Hey @FRGert,

 

It’s not possible to change the address registered on an existing Premium for Family subscription. 

 

If you move, or enter the wrong details, you need to create a new account and subscribe to Premium for Family on that account. Don’t forget to cancel the subscription on your old account! 

 

Hope this helps. 🙂

MaximSpotify Star
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First I was an member of an other Family (lived with other friends). Now I moved out to an different place and want to put on that address my new Family Membership. 

 

Today I started the family membership. But if I need to believe you I need to start an new account? Kind of annoying, must be an other way? 

 

I hope someone can help me with this. 

I'd recommend reaching out to Spotify Support so they can take a look at your request.

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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