Impossible to access my message or read notification

[user-removed]

Hi There,

I can see the icon for the message and the notification but i can't click on them.

I've uninstalled the app and reinstalled the app on my laptop.

I'm on windows 8.1 pro

[lmmansky]

i have the same problem, its really frustrationng! its been this way for a few days. ive uninstalled and reinstalled  twice now

[noden67]

You can add me to the list, messaging has been down the entire week. I can see the icon with message notifications but cannot open/action messaging function. OS WIN 7Pro 64

[LuizPedro]

Same here. I've tried uninstalling and installing again, but the problem is still here.

[Sutekh]

same problem here. i see the bell with the notificatication, my account name/icon, etc on the upper right side when spotify is open, but am not able to click or activate any of these. Windows 10.

[jbcv1957]

I'm on Windows 10 and as some of you, I have problems with my Start button not working any more since 2 months ago. Searched during days for solutions online. I tried one of the work-around proposed in forums and created me a new user account. And miracle, the Start button worked again + the boot up time reduced to 33 seconds instead of 55 s, my boot-up disk being a SSD. But then if I decide to keep this new user account in place of the original one, I would have to re-install all my applications, re-create of my Desktop shorcuts, etc. So I kept my original account, and still waiting for a real stable fix-up from Microsoft. 

When I had this Spotify notification I cound not open, I switched to my alternate account just to check, and discovered I could at last click on the notification to open it ! So we may wonder what's really wrong : Spotify or Windows ? 

[jørgenludvig]

I have the same problem. I am on windows 10/Samsung, which I upgraded two weeks ago. Didn't have any problems with Spotify until i updated it last week. After that, I have not been able to get access to my notifications and inbox, although I can see that them.  

[noden67]

There was an update available today and the problem appears to have been fixed.

[user-removed]

THanks! It seems to be fixed now

[jbcv1957]

Just had the new version installed today and it works fine again ! 

Have a nice listening everybody !

jb