Hi, I'm getting the same message although I've got an andoid device. I've tried two seperate devices with the same result. I've also logged off and reinstalled. Very frustrating.
Hey! Welcome to the community 🙂
Is your account showing as premium if you log into your online account?
If so, I would suggest you have a read at and try the steps outlined in this post and see if they can get you up and running!