Linking an existing Spotify account with Facebook app with two different email addresses.

[sickofitallboy]

Hi Spotify,

I have an exisiting spotify free account which I wanted to link to my facebook account. My exsisitng spotify account is set up on a yahoo email address and my facebook account is linked to a gmail account.

When I intall the facebook app it automatically uses the gmail info to setup. I do get a window to login with my spotify account but it returns an error. I now have two spotify accounts - one old one new - I am unable to change the email address to gmail on my old account as my new account has already registered it.

Do I need to delete the new account, change the email details on my old account and then setup the facebook app? Ifso, how do I go about deleting the new account as I can't see where to do this - or can you do this for me?

Many thanks

Kevin

[teadough · Accepted solution]

Hey there!

Let me first say, i'm not an employee of spotify, but I had the same problem and think I found the solution.

I did the following and it worked for me:

- via browser, log into spotify with you Spotify login.
- up on the right-hand side, click on the drop down next to your name and select "overview".
- upon landing on the overview page, you should see something that says "connect to facebook" on the right (middle) pane.
- enter your FB login credentials and give it a few minutes to merge the two accounts (including friend list).

Good luck and let me know if that works for you!

[ric_anto]

Hi there,

I've got the same issue:

I have to account (one Spotify and one Facebook) with two different emails. It seems like I have merged the two of them (although I don't remember doing this), as the "connect to Facebook" option (on the Spotify account) says I have already done it.

Now, no matter which credentials I use, I always end up logged on the "old" Spotify account. Yet, I still cannot change my email address, because "it's already used by another account"...

[OhPancakes]

Same Issue here it just says, "i've already sync'd my acct" 

[Joe]

If you have two accounts, this can fixed by the spotify guys - just get in touch here. If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.

[heirkraft]

Bump this for an updated solution. This website is a mess. It looks nice but navi is horrendous. I'm having the same problem. in the app

I've gone to file>connect to facebook the I am greeted with a blank pop up and then a blank browser

[howellq]

Same here with that blank screen.
I have even registered on FB with the same e-mail address as here (I already had a FB profile but I don't use Spotify with my real name because reasons), and if I try to log in with FB via browser it says I already have an account with that e-mail address yet it's not synced (for profile picture and stuff).

Edit: found a solution that worked for me, posting as reply to question.

[howellq]

The first solution didn't work for me.
I logged in on play.spotify.com and did the Connect there (from settings, at the bottom left corner) and it worked. Not sure if it's permanent or what's up with it, after a restart, my desktop app got the profile picture from FB too.

[john5662]

Why is this spotify not letting me log in

[user-removed]

This didnt work for me 😞