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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8535 Views
  • 1 replies
  • 9 likes
  • Security
  • 8535 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476098 Views
  • 978 replies
  • 111 likes
  • Account
  • 476098 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208221 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208221 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119338 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119338 Views
  • 72 replies
  • 12 likes

Solved!! Can log in web player, but not desktop client

So I've had this problem for a while now. I cannot log in the desktop client using either my Spotify or facebook credentials (running Windows 8). However, I can login the web player and Spotify website with no problem. Furthermore, I cannot log into ...

  • Casual Listener
  • So I've had this problem for a while now. I cannot log in the desktop client using either my Spotify or facebook credentials (running Windows 8). However, I can login the web player and Spotify websi...
  • SJT1
  • Newbie
  • 4948 Views
  • 8 replies
  • 0 likes
  • 4948 Views
  • 8 replies
  • 0 likes

I'm getting charged twice!

Hi! I'm getting charged twice every month, and seem to have been for quite a long time. I can only see the receipt from one of the billings on my account page, but I’m charged double on my credit card. If I search my e-mail I find receipt from a prem...

  • Casual Listener
  • Hi!   I'm getting charged twice every month, and seem to have been for quite a long time.   I can only see the receipt from one of the billings on my account page, but I’m charged doubl...
  • SvenKristian
  • Casual Listener
  • 201 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 201 Views
  • 2 replies
  • 0 likes

Subscription

Hello, I just recently updated to Spotify premium after a month of not having it. I tried going through Spotify student ($4.99) only to find out it didn't work after I had put my credit card information. After that, I quit the process and just update...

  • Newbie
  • Hello, I just recently updated to Spotify premium after a month of not having it. I tried going through Spotify student ($4.99) only to find out it didn't work after I had put my credit card informat...
  • 119 Views
  • 0 replies
  • 0 likes
  • Premium
  • 119 Views
  • 0 replies
  • 0 likes

More than 3 devices connected? No, I haven't!

My Huawei phone keeps telling me that I have more than three offline devices connected, which def. not true. Also in my account is does not show three devices. There is just one other phone and sometimes a PC.

  • Newbie
  • My Huawei phone keeps telling me that I have more than three offline devices connected, which def. not  true. Also in my account is does not show three devices. There is just one other phone and...
  • 140 Views
  • 0 replies
  • 0 likes
  • Account
  • 140 Views
  • 0 replies
  • 0 likes

Can't update Payment

My card on file has expired, and I can't update to my new card. Is there something going on wiht the site right now? Or does Spotify not want my money. Screenshot below of what it looks like when i try to change the payment details. Just get a spinni...

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  • Newbie
  • My card on file has expired, and I can't update to my new card. Is there something going on wiht the site right now? Or does Spotify not want my money. Screenshot below of what it looks like when i t...
  • alexdirect1
  • Newbie
  • 282 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 282 Views
  • 1 replies
  • 0 likes

CSRF Invalid, Account Charged Twice, Subscription did not complete

Hi,I tried upgrading my account to Premium Student. After I put in all of my credit card info and my full name and school info and clicked submit, "CSRF Invalid please try submitting the form again" came up on the top of the screen. I resubmitted the...

  • Newbie
  • Hi, I tried upgrading my account to Premium Student.  After I put in all of my credit card info and my full name and school info and clicked submit, "CSRF Invalid please try submitting the for...
  • 609 Views
  • 0 replies
  • 4 likes
  • Account
    Premium
    Subscription
  • 609 Views
  • 0 replies
  • 4 likes

Switching account information

I myself, currently have a premium account with Spotify. My fiance' and I live together and he just signed up for school and is officially a student. I was trying to update my profile for the student discount, i put his name in, and his credit card i...

  • Newbie
  • I myself, currently have a premium account with Spotify. My fiance' and I live together and he just signed up for school and is officially a student. I was trying to update my profile for the student...
  • 195 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 195 Views
  • 0 replies
  • 0 likes

Fido account

I am having an issue with my subscription, I have a Fido account and I had the spotify premium, due to a change in my account number at fido, I'm no longer a premium subscriber and I cant be with the same spotify account because it says I already hav...

  • Casual Listener
  • I am having an issue with my subscription, I have a Fido account and I had the spotify premium, due to a change in my account number at fido, I'm no longer a premium subscriber and I cant be with the...
  • kbrooksc
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 353 Views
  • 1 replies
  • 0 likes

Hacked and changed the name on my account. Still linked to my credit card and email.

Some one else's facebook account seems to be connected to my Primuim Spotify account. I never connected my facebook account, and all of a sudden I am Justin Jager and am subscribing to all sorts of German music with a list of 174 friends none of whom...

  • Newbie
  • Some one else's facebook account seems to be connected to my Primuim Spotify account. I never connected my facebook account, and all of a sudden I am Justin Jager and am subscribing to all sorts of G...
  • kbrooksc
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 221 Views
  • 1 replies
  • 0 likes

Billed Twice for Failed Spotify Student Premium Activation

Hello. I was trying to activate the student premium option, but Spotify couldn't access my student records. So i tried doing this again and it still wouldn't do it. So i thought I would just wait till I got home to check my info and try it again, but...

  • Newbie
  • Hello. I was trying to activate the student premium option, but Spotify couldn't access my student records. So i tried doing this again and it still wouldn't do it. So i thought I would just wait til...
  • kbrooksc
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 181 Views
  • 1 replies
  • 0 likes

total time listening on spotify

Is there any way to see how much time an account spent playing music on spotify?

  • Newbie
  • Is there any way to see how much time an account spent playing music on spotify?
  • tommyb1
  • Newbie
  • 3503 Views
  • 2 replies
  • 15 likes
  • 3503 Views
  • 2 replies
  • 15 likes

Payment applied but without premium subscription

I made my premium for family plan pay, the bank already confirmed me that the payment it's done but my Spotify account stills as a free account.Does anyone have a support mail contact or something like that ?

  • Newbie
  • I made my premium for family plan pay, the bank already confirmed me that the payment it's done but my Spotify account stills as a free account. Does anyone have a support mail contact or something ...
  • LordRollin
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 206 Views
  • 1 replies
  • 0 likes

3 mos premium for Php9

Hi can anyone help me please i subscribe this offer for 9php for 3mos but when i go premium/check my account status its show only 1month and charging me for 129per mo. can anyone help me with this?

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  • Newbie
  •   Hi  can anyone help me please i subscribe this offer for 9php for 3mos but when i go premium/check my account status its show only 1month and charging me for 129per mo. can anyone help m...
  • 166 Views
  • 0 replies
  • 0 likes
  • Premium
  • 166 Views
  • 0 replies
  • 0 likes

weird activity on account

There is an account under my credit card being billed that does not belong to me. I do not have any other information regarding this account, all I know is that I'm getting charged twice monthly for Spotify on my credit card statement... The account ...

  • Newbie
  • There is an account under my credit card being billed that does not belong to me. I do not have any other information regarding this account, all I know is that I'm getting charged twice monthly for ...
  • driveflanger
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 193 Views
  • 1 replies
  • 0 likes

TWO ACCOUNTS

HELP! - last year I signed up to spotify with an old email address and never used spotify - it was literally sitting on my desktop. Just recently I've tried to use the app instead of youtube and I couldn't log in AT ALL. It kept asking me to log in w...

  • Newbie
  • HELP! - last year I signed up to spotify with an old email address and never used spotify - it was literally sitting on my desktop. Just recently I've tried to use the app instead of youtube and I co...
  • driveflanger
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
  • 128 Views
  • 1 replies
  • 0 likes

Charged for spotify student, not premium?

Hi, I entered my information to be charged for spotify premium with the student discount. After that, I got to the page where spotify asks my "student" information. I was not aware this deal was only for college students, so I exited the page because...

  • Newbie
  • Hi, I entered my information to be charged for spotify premium with the student discount. After that, I got to the page where spotify asks my "student" information. I was not aware this deal was only...
  • Bittencourt
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 150 Views
  • 1 replies
  • 0 likes

Desktop App cannot log in ..

I registered with spotify and decided to download the desktop application.After installation it asked for [account name] + [password]After entering I get error code 3 which says I don't exist. Seeing as how the account name a password are required to...

  • Casual Listener
  • I registered with spotify and decided to download the desktop application. After installation it asked for [account name] + [password] After entering I get error code 3 which says I don't exist.&nb...
  • Bittencourt
  • Spotify Star
  • 404 Views
  • 4 replies
  • 0 likes
  • Login
  • 404 Views
  • 4 replies
  • 0 likes

Facebook Account Linked to wrong Spotify Account

My Facebook Account is setup with a free account to spotify. I also have a premium subscription that I use regularly. When I try to link my Facebook to my Premium account it says its linked to another account. I cant seem to delete my free account or...

  • Newbie
  • My Facebook Account is setup with a free account to spotify. I also have a premium subscription that I use regularly. When I try to link my Facebook to my Premium account it says its linked to anothe...
  • 160 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
  • 160 Views
  • 0 replies
  • 0 likes

Paying for premium but free account

Been on premium for years. All of a sudden im on free account. Tried logging off, deleting app etc. What can i do?

  • Casual Listener
  • Been on premium for years. All of a sudden im on free account. Tried logging off, deleting app etc. What can i do?
  • AndoriAvalonia
  • Newbie
  • 435 Views
  • 7 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 435 Views
  • 7 replies
  • 0 likes

Quit myself as admin in a family subscription.

Hey guys,I'm the admin of a family-subscription and I want to change the profile or account which is the currently Admin.How can I fix this problem easily? (The admin account should not be a subscriber of the family-subs. anymore) Thx

  • Newbie
  • Hey guys, I'm the admin of a family-subscription and I want to change the profile or account which is the currently Admin. How can I fix this problem easily? (The admin account should not be a subs...
  • LordRollin
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 181 Views
  • 1 replies
  • 0 likes