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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Fabio1970
  • Casual Listener
  • 260635 Views
  • 506 replies
  • 33 likes
  • Account
    Free
  • 260635 Views
  • 506 replies
  • 33 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12991 Views
  • 6 replies
  • 11 likes
  • Security
  • 12991 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528717 Views
  • 989 replies
  • 113 likes
  • Account
  • 528717 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127996 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127996 Views
  • 74 replies
  • 12 likes

Please Delete my Account

will you please delete my Spotify account? I barely ever use it & I have premium but I would like to delete my whole account. thx.

  • Newbie
  • will you please delete my Spotify account? I barely ever use it & I have premium but I would like to delete my whole account. thx. 🙂
  • Ryszard1942
  • Newbie
  • 426 Views
  • 3 replies
  • 0 likes
  • Premium
  • 426 Views
  • 3 replies
  • 0 likes

Credit card window gets blocked

Hey guys, I tried to subscribe to spotify premium, but the window where I was supposed to enter my credit card information got blocked. I have checked my Safari settings and there should not be a problem. I have attached a screenshot of it Regards,Sa...

  • Newbie
  • Hey guys,   I tried to subscribe to spotify premium, but the window where I was supposed to enter my credit card information got blocked. I have checked my Safari settings and there should not...
  • kbrooksc
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 278 Views
  • 1 replies
  • 0 likes

Linking to facebook

Ok, I'm having some issues. I apparently have 2 spotify accounts and didn't know it. I just upgraded the one I always use, but none of my playlists are showing for anyone. So I tried linking it to facebook and it tells me that an account is already l...

  • Newbie
  • Ok, I'm having some issues. I apparently have 2 spotify accounts and didn't know it. I just upgraded the one I always use, but none of my playlists are showing for anyone. So I tried linking it to fa...
  • kbrooksc
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 253 Views
  • 1 replies
  • 0 likes

I've paid for premium, but there is an error.

Hi guys.So, I decided to get Premium account. And when there was "Waiting to finish transaction" page, my computer got BSoD*. And now I have Premium, I want to cancel it, but I can't. On the page with subscription I have a message with "Your payment ...

  • Newbie
  • Hi guys. So, I decided to get Premium account. And when there was "Waiting to finish transaction" page, my computer got BSoD*. And now I have Premium, I want to cancel it, but I can't. On the page...
  • kbrooksc
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Premium
  • 215 Views
  • 1 replies
  • 0 likes

CHARGED FOR PREMUIM WHEN I SHOULDNT BE!!

Just realised I've been charged for Spotify Premium for the past 10 months even though I've never agreed to this and on my account it says Free not Premium and I have never had PREMUIM . I am trying to contact Spotify as I want an explanation and ref...

  • Newbie
  • Just realised I've been charged for Spotify Premium for the past 10 months even though I've never agreed to this and on my account it says Free not Premium and I have never had PREMUIM . I am trying ...
  • kbrooksc
  • Community Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
  • 337 Views
  • 1 replies
  • 0 likes

Family subscription

When accepting my invite to my son it just comes up with we are not in the same country?

  • Casual Listener
  • When accepting my invite to my son it just comes up with we are not in the same country?
  • kyleg71
  • Casual Listener
  • 414 Views
  • 4 replies
  • 0 likes
  • Premium
  • 414 Views
  • 4 replies
  • 0 likes

Available devices

I am logged onto my iPhone with my Spotify Premium account. Every now and then when I look at my available devices there is an unknown account. Does this mean this user has access to my account or that they are on the same wifi with their own Spotify...

  • Newbie
  •  I am logged onto my iPhone with my Spotify Premium account.  Every now and then when I look at my available devices there is an unknown account.  Does this mean this user has access t...
  • kbrooksc
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • Security
  • 232 Views
  • 1 replies
  • 0 likes

30 days free trial?

Hi, I just got a spotify premium student membership after a 7 days trial but I have been charged for my subscription even though 30 days free trial was promised - where should I contact for the issue? Thank You.

  • Newbie
  • Hi,   I just got a spotify premium student membership after a 7 days trial but I have been charged for my subscription even though 30 days free trial was promised - where should I contact for ...
  • kbrooksc
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 252 Views
  • 1 replies
  • 0 likes

Ads being played on premium account

I have had a premium account for a while now and it works perfectly fine on my phone app. However a month or so back i used my laptop to play Spotify and ads are being played between songs. My phone still works fine but the laptop still plays ads. Bo...

  • Newbie
  • I have had a premium account for a while now and it works perfectly fine on my phone app. However a month or so back i used my laptop to play Spotify and ads are being played between songs. My phone ...
  • kbrooksc
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 219 Views
  • 1 replies
  • 0 likes

me esta cobrando Spotify y cuando le quiero dar de baja me dice q mi cuenta es free y no es asi

Se me está cobrando de mi cuenta y cuando le quiero dar de baja me dice qun mi suscripcion es free y no es asi xq me están cobrando como hago para darme de baja?

  • Newbie
  • Se me está cobrando de mi cuenta y cuando le quiero dar de baja me dice qun mi suscripcion es free y no es asi xq me están cobrando como hago para darme de baja?
  • Joa7
  • Newbie
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Solved!! Cancel subscription

Hello I need help to know how to cancel my subscription to spotify I just can't pay anymore so I need to do this ASAP

  • Newbie
  • Hello I need help to know how to cancel my subscription to spotify I just can't pay anymore so I need to do this ASAP
  • eskimonw
  • Newbie
  • 38415 Views
  • 22 replies
  • 0 likes
  • Account
  • 38415 Views
  • 22 replies
  • 0 likes

What Happens to downloaded music when premium subscription ends?

Hi .It's been 3 months now with Spotfiy and it was a really great anyway, I'm going to buy a premium subscription for 1 month .and I may can't re-new it again, my question is: If I downloaded music for offline use can I listen to them even after my p...

  • Visitor
  • Hi . It's been 3 months now with Spotfiy and it was a really great 😄 anyway, I'm going to buy a premium subscription for 1 month . and I may can't re-new it again, my question is: If I downloaded...
  • macca2000
  • Casual Listener
  • 36784 Views
  • 6 replies
  • 0 likes
  • 36784 Views
  • 6 replies
  • 0 likes

Solved!! Can't log in to app anymore

Hi, my Premium account ended on 23th and app logged out automatically. Since then I can't logg in to my app - it says "Unable to logg in. Either username or password is incorrect". I uninstalled, reinstalled, changed country but I can still log in to...

  • Newbie
  • Hi, my Premium account ended on 23th and app logged out automatically. Since then I can't logg in to my app - it says "Unable to logg in. Either username or password is incorrect". I uninstalled, rei...
  • jean3601
  • Community Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • Login
  • 411 Views
  • 1 replies
  • 0 likes

paid for premium and still on free

I updated to premium and I uninstalled than reinstalled it still isn't working I logged out and logged in still not working I reached out to stoptfy and they sent me here can someone please help me thanks

  • Newbie
  • I updated to premium and I uninstalled than reinstalled it still isn't working I logged out and logged in still not working I reached out to stoptfy and they sent me here can someone please help me t...
  • OviiiOne
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • Premium
  • 311 Views
  • 1 replies
  • 0 likes

subscription payment

It was supposed to charge me after my third month after the 99 cent three month promotion which ended tomorrow, turns out it already charged me today as i went to go cancel it. how do i get my $9.99 back?

  • Newbie
  • It was supposed to charge me after my third month after the 99 cent three month promotion which ended tomorrow, turns out it already charged me today as i went to go cancel it. how do i get my $9.99 ...
  • OviiiOne
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 249 Views
  • 1 replies
  • 0 likes

You are listening on

I have logged out all units, changed password, nothing helps.see pic. No music is gone, no playlists is changed, but that unit is always listening to Finnish metal, I kid you not I have had premium since the beginning and had this problem for a coupl...

image.jpeg
  • Newbie
  • I have logged out all units, changed password, nothing helps. see pic. No music is gone, no playlists is changed, but that unit is always listening to Finnish metal, I kid you not 🙂 I have had pre...
  • OviiiOne
  • Community Legend
  • 508 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 508 Views
  • 1 replies
  • 0 likes

Solved!! Cant log into Spotify

Spotify wont let me log in it says an account with this email already exists

  • Casual Listener
  • Spotify wont let me log in it says an account with this email already exists 
  • irishbun
  • Casual Listener
  • 353 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 353 Views
  • 2 replies
  • 0 likes

Can't play track - skips through all songs in playlist

My premium sub just ended and now any song in my playlist says can't play song and it just skips through them all. Songs not in my playlist seem to play fine. I've tried setting my audio devices to default and my high quality streaming is unchecked. ...

  • Casual Listener
  • My premium sub just ended and  now any song in my playlist says can't play song and it just skips through them all. Songs not in my playlist seem to play fine. I've tried setting my audio device...
  • 301 Views
  • 0 replies
  • 0 likes
  • Free
    Other
  • 301 Views
  • 0 replies
  • 0 likes

Solved!! Something really strange happened to me this morning

Hi, i wanted to share the experience that i had this morning, that really weird me out, in hopes of getting an explanation of what could have happened.So what happened was that i opened up the spotify app in my cell phone to listen to some music, as ...

  • Casual Listener
  • Hi, i wanted to share the experience that i had this morning, that really weird me out, in hopes of getting an explanation of what could have happened. So what happened was that i opened up the sp...
  • beatloafer
  • Casual Listener
  • 1333 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
  • 1333 Views
  • 4 replies
  • 0 likes

Lost Collaborative Playlist

Hi, I've had a collaborative playlist with my girlfriend for the last 4 years, and in the last couple days it disappeared. How can I get it back? Here are the possibly relevant points I know:- It doesn't appear under Recover Playlist at spotify.com.-...

  • Newbie
  • Hi, I've had a collaborative playlist with my girlfriend for the last 4 years, and in the last couple days it disappeared. How can I get it back?   Here are the possibly relevant points I know...
  • 635 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 635 Views
  • 0 replies
  • 0 likes