Log in problem in app

eneskarakas3435 · 2017-02-28

I can login my account on website, but when I try to login from Spotify app it doesn't work and says you don't have an Spotify account connected Facebook account. Please help.

Hubo · 2017-02-28

Hey @eneskarakas3435! Welcome to the community!

That's weird! Have you created your account with Facebook or at Spotify.com? Let me know.

Take care! 🙂

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eneskarakas3435 · 2017-02-28

I have created at Spotify.com

Hubo · 2017-02-28

Hey @eneskarakas3435!

Alright, thanks! What device is this happening on? Also, you're logging in with your username and password, right? Let me know!

Take care! 🙂

HuboSpotify Star

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eneskarakas3435 · 2017-02-28

I was trying by email. Now, I tried with user name and it worked. Thanks.

eneskarakas3435 · 2017-02-28

I was trying by email. Now, I tried with user name and it worked. Thanks.

Hubo · 2017-02-28

Hey @eneskarakas3435!

Great to hear things are alright again. If anything else pops up, just give me a shout!

Keep smiling! 🙂

HuboSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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