Log-in problem

[revetzr]

I have recently lost my phone and i think someone has changed my contact email address and password. 
i can still get acess by logging in with facebook but i cannot change the password and get back my acc since that i am not the user of the current email address of spotify of my acc.
anyone know what can i do to get back my acc?

thanks in advance.

[MattSuda]

Hey @revetzr

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-anonymous/

Make sure you are logged out of any Spotify account when using the contact form or the username and email field will not show up. It is important so that you can enter the information of the account you are having trouble with and enter a preferred contact email. If you are logged in with a different account that is not having the problem, that account info will be used and support will be confused.

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.