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[Camidis]

While I was listening to music on the app, it suddenly kicked me out, so I tried logging in again, but it said either my username or password was incorrect. I clicked on the “Forgot my password” button to see if I could log in with a different password and I tried inserting my email address, but it said that there was no account associated with that email address. Then I tried inserting my username but it said that there was no account with that username, although I know for sure that those are my email address and username. What do I do?

[Melody · Accepted solution]

Hey @Camidis,

Thanks for reaching out, and welcome to the Community!

We're sorry to hear you're having trouble. We'd recommend checking out our Problems logging in support article for more info.

This should help clear things up!

If not, just let us know.

We're here, and happy to keep helping 🙂

/M