Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4490 Views
0 replies
9 likes
Security

4490 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
3 weeks ago
chiccawith2cs
Visitor
464001 Views
974 replies
110 likes
Account

464001 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205265 Views
119 replies
117 likes
Account

1205265 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112998 Views
72 replies
12 likes
Account
Login
Premium

112998 Views
72 replies
12 likes

Solved!! Family Plan Address Problem

My brother added me to the family plan. He lived with me and the other registrees at the time, but he's in the military and was sent to Korea to serve. I was listening one day and tried to play my usual songs, but I noticed the "Shuffle Play" prompt ...

Benjic1
Newbie
My brother added me to the family plan. He lived with me and the other registrees at the time, but he's in the military and was sent to Korea to serve. I was listening one day and tried to play my us...
2017-02-23 2:44:57 AM
2018-02-07 12:14:55 PM
dhimasginting
Newbie
15516 Views
10 replies
0 likes

15516 Views
10 replies
0 likes

I put out a new album under a different distributor then before and it created a new artist page

Is there any way to merge the 3 artist accounts I now have it is very confusing and it would be nice to have all my listeners and followers in one place.

charlie666
Newbie
Is there any way to merge the 3 artist accounts I now have it is very confusing and it would be nice to have all my listeners and followers in one place.
2017-12-30 2:16:08 AM
2018-02-07 12:08:59 PM
peterbeau
Roadie
427 Views
2 replies
1 likes
Account

427 Views
2 replies
1 likes

Worng email

I need help so when i created my account i put in the a non existing account email so that means i can not restore my pasword

Moussesfuentes
Newbie
I need help so when i created my account i put in the a non existing account email so that means i can not restore my pasword
2018-02-06 5:11:19 AM
2018-02-07 11:42:02 AM
kejt_
Community Legend
302 Views
1 replies
0 likes
Account

302 Views
1 replies
0 likes

Can't edit Email through Facebook

I went to my account information and I saw that my email was missing. So I go to Facebook and update my contact settings. I go back to my account and... nothing still. I refreshed a few times and even waited 5 minutes but it doesn't seem to be updati...

studboy1114
Newbie
I went to my account information and I saw that my email was missing. So I go to Facebook and update my contact settings. I go back to my account and... nothing still. I refreshed a few times and eve...
2018-02-02 12:58:50 AM
2018-02-07 11:39:20 AM
kejt_
Community Legend
269 Views
1 replies
0 likes

269 Views
1 replies
0 likes

Payment problem/ Ödeme sorunu

Premium üyeliğim olmasına ve banka kartımdan ödeme alınmasına rağmen hiçbir şeyi değiştirmediğim halde bu ay ödeme alınamadı ve premium üyeliğimi iptal edip tekrar denemek zorunda kaldım. Fakat önceden ödeme aldığı kart, şimdi kabul edilmiyor. Ne yap...

cemre_o
Regular
Premium üyeliğim olmasına ve banka kartımdan ödeme alınmasına rağmen hiçbir şeyi değiştirmediğim halde bu ay ödeme alınamadı ve premium üyeliğimi iptal edip tekrar denemek zorunda kaldım. Fakat ...
2017-05-08 3:17:03 PM
2018-02-07 11:12:29 AM
serta2
Casual Listener
993 Views
3 replies
5 likes

993 Views
3 replies
5 likes

Family account

Hallo i bought now a family account but my sister hasnt the same musik like me on her account isnt this possible that she have the same musik from me or should she download all new? Because we were the meanig that we have the same musik but isnt like...

user-removed
Visitor
Hallo i bought now a family account but my sister hasnt the same musik like me on her account isnt this possible that she have the same musik from me or should she download all new? Because we...
2018-02-07 10:14:02 AM
2018-02-07 10:55:27 AM
jsannn
Community Legend
284 Views
1 replies
0 likes
Account
Login
Premium
Security
Subscription

284 Views
1 replies
0 likes

I can't change my country settings (which means I can't update my credit card details)

None of the help articles tells me what to do when the country drop down is grey'd out and can't be changed.

jenn2102
Newbie
None of the help articles tells me what to do when the country drop down is grey'd out and can't be changed.
2018-02-07 5:01:17 AM
2018-02-07 10:33:25 AM
xavxaviermars
Newbie
292 Views
1 replies
0 likes

292 Views
1 replies
0 likes

Account hacked, how to delete it?

Hello, My Spotify account got hacked and the hacker changed the email adress I have no idea how but my credit card is still connected and I'm afraid of what he can do with it. I can't delete the account because every email that I send are linked to h...

mathofmi
Casual Listener
Hello, My Spotify account got hacked and the hacker changed the email adress I have no idea how but my credit card is still connected and I'm afraid of what he can do with it. I can't delete the ...
2018-02-07 9:55:55 AM
2018-02-07 10:10:53 AM
mathofmi
Casual Listener
5708 Views
2 replies
0 likes
Account

5708 Views
2 replies
0 likes

SPOTIFY PREMIUM PARA SPOTIFY PREMIUM FAMILIAR

Tenho um plano Spotify Premium (assinatura anual), gostaria fazer um upgrade para o Spotify premium familiar, como devo proceder?

joel41
Casual Listener
Tenho um plano Spotify Premium (assinatura anual), gostaria fazer um upgrade para o Spotify premium familiar, como devo proceder?
2018-02-06 6:23:08 PM
2018-02-07 9:50:23 AM
joel41
Casual Listener
318 Views
1 replies
0 likes

318 Views
1 replies
0 likes

No response during a registration attempt

Yesterday I upgraded Spotify Premium to Spotify Family. Two of my family members successfully accepted their invitations, but a third one cannot register to Spotify with his email address. He has repeatedly filled the form "Register with your email a...

riku_osterman
Casual Listener
Yesterday I upgraded Spotify Premium to Spotify Family. Two of my family members successfully accepted their invitations, but a third one cannot register to Spotify with his email address. H...
2018-01-17 7:50:34 AM
2018-02-07 9:48:08 AM
riku_osterman
Casual Listener
590 Views
3 replies
0 likes

590 Views
3 replies
0 likes

Problem with Premium

I bought the premium that gives the right to 30 days free, but it did not activate on my phone, nor on the computer. Only activated when accessing the site. How do I solve this?

gudefendi
Newbie
I bought the premium that gives the right to 30 days free, but it did not activate on my phone, nor on the computer. Only activated when accessing the site. How do I solve this?
2018-02-06 9:51:37 PM
2018-02-07 8:49:58 AM
Luke
Spotify Star
226 Views
1 replies
0 likes
Account

226 Views
1 replies
0 likes

my email adrees wrong

my e mail address on facebook is old.so i am not able to reach that.i changed email address on facebook with my new one.but it is not change on your system. such a stupid design. Can you please help?if not i will cancell my account.

emin1
Newbie
my e mail address on facebook is old.so i am not able to reach that.i changed email address on facebook with my new one.but it is not change on your system. such a stupid design. Can you please help?...
2018-02-07 7:24:54 AM
2018-02-07 8:08:07 AM
LeoRager
Community Legend
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Fraudulent charge on my credit card

My credit card was billed by Spotify USA for something that neither my wife nor I authorized or know what it is. The phone number on our Visa statement listed next to Spotify USA is a non-working number. There is currently no way other than this mess...

JRay1
Casual Listener
My credit card was billed by Spotify USA for something that neither my wife nor I authorized or know what it is. The phone number on our Visa statement listed next to Spotify USA is a non-workin...
2018-02-06 8:10:39 PM
2018-02-07 4:52:15 AM
JRay1
Casual Listener
6039 Views
2 replies
1 likes

6039 Views
2 replies
1 likes

Question for spotify

Could you take that money from bank account now i dont know if there will be money after week

Khaoscz
Newbie
Could you take that money from bank account now i dont know if there will be money after week
2018-02-06 10:37:50 PM
2018-02-06 11:14:08 PM
Bittencourt
Spotify Star
342 Views
1 replies
0 likes

342 Views
1 replies
0 likes

Frequency/Quality of ads

As one of the many unlimited users who is suddenly receiving annoying ads on mobile (streaming radio), I hate them. I get that you've got to pay the bills and such, and maybe having 3 pricing tiers is overkill, but I find these ads far too frequent a...

life_like_weeds
Regular
As one of the many unlimited users who is suddenly receiving annoying ads on mobile (streaming radio), I hate them. I get that you've got to pay the bills and such, and maybe having 3 pricing tiers i...
2014-01-01 7:04:08 PM
2018-02-06 9:28:05 PM
user-removed
Not applicable
6347 Views
8 replies
2 likes

6347 Views
8 replies
2 likes

Vodafone Spotify premium offer - Transferring onto existing premium account

Hi, I'm a long term Spotify Premium subscriber, yet I've just upgraded to one of Vodafone's new Red packages which gives me a free Spotify premium subscription for the length of the contract (24 months). They've informed me that this only applies to ...

jcg504
Newbie
Hi, I'm a long term Spotify Premium subscriber, yet I've just upgraded to one of Vodafone's new Red packages which gives me a free Spotify premium subscription for the length of the contra...
2013-08-14 1:48:11 PM
2018-02-06 8:56:39 PM
lilyurwin
Newbie
14454 Views
21 replies
1 likes
Account
Premium
Subscription

14454 Views
21 replies
1 likes

How to delete my account?

Hi. I have two different accounts, but I am only using one of them, the one I pay for that has Premium. I want to remove the other account, because I don´t need it now when I have Premium om the other one. How can I delete it? Thanks, Rakel

rakel3
Newbie
Hi. I have two different accounts, but I am only using one of them, the one I pay for that has Premium. I want to remove the other account, because I don´t need it now when I have Prem...
2018-02-06 6:59:53 PM
2018-02-06 8:31:49 PM
jusTobi
Regular
18634 Views
1 replies
1 likes

18634 Views
1 replies
1 likes

Account login without email and password. Help me.

I am paying premium with my credit card. I want to stop the subscription. I have my account name but I forgot my password. I have no email address linked to this profile. How can I proceed?Thank you all.

fra9000
Newbie
I am paying premium with my credit card. I want to stop the subscription. I have my account name but I forgot my password. I have no email address linked to this profile. How can I proceed? Thank yo...
2018-02-06 7:32:19 PM
2018-02-06 7:56:37 PM
Ermreally_cool1
Casual Listener
791 Views
1 replies
0 likes

791 Views
1 replies
0 likes

Forgot password, no email

I'm logged in in my spotify-account with Premium on my phone, but tried to log in on my computer. I have forgotten my password and didn't registered my email on this spotify-account. What do I do?

jeanettenht
Casual Listener
I'm logged in in my spotify-account with Premium on my phone, but tried to log in on my computer. I have forgotten my password and didn't registered my email on this spotify-account. What do I do?&nb...
2018-02-06 11:09:51 AM
2018-02-06 7:22:14 PM
jeanettenht
Casual Listener
392 Views
2 replies
0 likes
Account
Login

392 Views
2 replies
0 likes

Block someone???

Hi, I just want to block someone, IT'S POSSIBLE???

falcaorthiago
Casual Listener
Hi, I just want to block someone, IT'S POSSIBLE???
2018-02-06 6:05:33 PM
2018-02-06 6:38:53 PM
Maxim
Spotify Star
6410 Views
1 replies
0 likes

6410 Views
1 replies
0 likes

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