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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 359 Views
  • 0 replies
  • 6 likes
  • Security
  • 359 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438882 Views
  • 970 replies
  • 108 likes
  • Account
  • 438882 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194883 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194883 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106704 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106704 Views
  • 70 replies
  • 11 likes

How can i transfer my downloaded songs on my spotify mobile to my computer spotify

I downloaded a lot of music in my spotify mobile, I want it to transfer my files to my spotify on my computer. (Same Account) i have a crappy internet so i dont want it to download it again using my computer.

  • Newbie
  • I downloaded a lot of music in my spotify mobile, I want it to transfer my files to my spotify on my computer. (Same Account) i have a crappy internet so i dont want it to download it again using my ...
  • phan_times
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Spotify says we are having difficulty right now please try again later'

It has been saying this every time I try to use Spotify and I have a premium account for over 7 days I'm almost ready not to use Spotify ever again. I really need to speak to Spotify I don't think this is something that the community can help with. I...

  • Newbie
  • It has been saying this every time I try to use Spotify and I have a premium account for over 7 days I'm almost ready not to use Spotify ever again. I really need to speak to Spotify I don't think th...
  • phan_times
  • Community Legend
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Facebook login issue

My facebook and spotify account are not linked but everytime I log into my spotify account I get a log in notificaiton on facebook. How do I stop spotify from login into my facebook?

  • Newbie
  • My facebook and spotify account are not linked but everytime I log into my spotify account I get a log in notificaiton on facebook. How do I stop spotify from login into my facebook?
  • user-removed
  • Not applicable
  • 1064 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 1064 Views
  • 2 replies
  • 0 likes

Payment problem

Please fix my payment problem. There is no any option for payment. And have a provision in my bank account. Just fix it Edit: i am a student. I want get a student premium account. I was changed my account type and changed payment method (as bank acco...

  • Casual Listener
  • Please fix my payment problem. There is no any option for payment. And have a provision in my bank account. Just fix it   Edit: i am a student. I want get a student premium account. I was chan...
  • sjkliddqtv39fts
  • Casual Listener
  • 573 Views
  • 1 replies
  • 0 likes
  • Premium
  • 573 Views
  • 1 replies
  • 0 likes

Solved!! Roku Spotify app: Playlists not an option anymore (playlists gone)

I have never had an issue with my Roku Spotify app before. I am running it on multiple Roku devices (a Roku 3 and Roku streaming sticks). As of today, I opened up the app on the Roku streaming stick and there was no playlist option - just "search" an...

  • Casual Listener
  • I have never had an issue with my Roku Spotify app before. I am running it on multiple Roku devices (a Roku 3 and Roku streaming sticks). As of today, I opened up the app on the Roku streaming stick ...
  • ljohnston
  • Casual Listener
  • 31849 Views
  • 147 replies
  • 31 likes
  • Premium
  • 31849 Views
  • 147 replies
  • 31 likes

Info on hacked accounts

For those of you that have been hacked, it is most likely because a huge leak of accounts and their passwords were posted online at pastebin.com. I let spotify know on Sunday and they said they would let everyone know on that list there accounts have...

  • Newbie
  • For those of you that have been hacked, it is most likely because a huge leak of accounts and their passwords were posted online at pastebin.com. I let spotify know on Sunday and they said they would...
  • user-removed
  • Not applicable
  • 1501 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1501 Views
  • 3 replies
  • 0 likes

Hacked account?

Hello. Same old hacked account story: noticed someone else using my account and listening BS I'd never listen, contacted support via email, followed the security protocol. Happened again, emailed again and the robotic support team insisted in blockin...

  • Roadie
  • Hello. Same old hacked account story: noticed someone else using my account and listening BS I'd never listen, contacted support via email, followed the security protocol. Happened again, emailed aga...
  • Huothar
  • Roadie
  • 365 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 365 Views
  • 1 replies
  • 0 likes

My account details are on PasteBin

I decided to search my email address on google just to see what came up, and to my horror it came back with my Spotify email login and password, along with about 1000 others. This was a seemingly unreported leak from this year. I contacted support on...

  • Casual Listener
  • I decided to search my email address on google just to see what came up, and to my horror it came back with my Spotify email login and password, along with about 1000 others. This was a seemingly unr...
  • gr8pics
  • Music Fan
  • 2661 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 2661 Views
  • 1 replies
  • 0 likes

Payment

I am unable to change my billing address because It doesn't recognize my postal code. so this hinders me from changing my country

  • Newbie
  • I am unable to change my billing address because It doesn't recognize my postal code. so this hinders me from changing my country   
  • CryticalAce
  • Community Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 276 Views
  • 1 replies
  • 0 likes

Can't loggin

Hi, I have my premium account, today I accidentaly dropped my phone and logged out from my app and I can't loggin back, the app is telling me that iam in offline mode...What can I do?Thanks

  • Newbie
  • Hi, I have my premium account, today I accidentaly dropped my phone and logged out from my app and I can't loggin back, the app is telling me that iam in offline mode...What can I do? Thanks
  • Luke
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Premium on all the devices but mine

Hi, I have a spotify account I use on my phones and my tablet. I disconnected from my phone and now when I log in my account it says I have no premium anymore, how could I fix it ?

  • Newbie
  • Hi, I have a spotify account  I use on my phones and my tablet. I disconnected from my phone  and now when I log in my  account  it says I have no premium anymore,  how ...
  • Luke
  • Spotify Star
  • 374 Views
  • 1 replies
  • 0 likes
  • Account
  • 374 Views
  • 1 replies
  • 0 likes

Change country when in another country

HelloI'm on a long vacation in Australia and I changed my country to Australia to listen on Spotify free here. Now my family back in Sweden bought the Spotify family premium and since I still live at home back in Sweden I should be able to join it. H...

  • Newbie
  •  Hello I'm on a long vacation in Australia and I changed my country to Australia to listen on Spotify free here. Now my family back in Sweden bought the Spotify family premium and since I still...
  • Maxim
  • Spotify Star
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 337 Views
  • 1 replies
  • 0 likes

Premium Family Abroad

Hiiiiiii, So my sister lives in Portugal, I am from Berlin and am living in the Netherlands. My mom still lives in Berlin, so does my dad. I saw that all of us need to Reside at the same physical address as the main user in order to be applicable for...

  • Visitor
  • Hiiiiiii,    So my sister lives in Portugal, I am from Berlin and am living in the Netherlands. My mom still lives in Berlin, so does my dad. I saw that all of us need to Reside at t...
  • Rudddy
  • Newbie
  • 614 Views
  • 2 replies
  • 0 likes
  • Premium
  • 614 Views
  • 2 replies
  • 0 likes

My Discover Weekly is stuck on "rap" as the ONLY possible genre.

I can't figure out why the algorithms or whatever picks this Discover Weekly playlist has me completely stuck on gangsta rap or new rap. That's IT.It has been stuck on this one single genre for several MONTHS, even if I go an entire month without lis...

  • Regular
  • I can't figure out why the algorithms or whatever picks this Discover Weekly playlist has me completely stuck on gangsta rap or new rap. That's IT. It has been stuck on this one single genre for s...
  • mistryfire
  • Newbie
  • 2859 Views
  • 6 replies
  • 10 likes
  • Account
  • 2859 Views
  • 6 replies
  • 10 likes

Someone is using my account (alguem ta usando a minha conta)

I tried to log out in all devices, changed my password but it still some odd Playlist are showing up in my account. I don't know what else to do. ( ja tentei sair de todos os dispositivos e troquei minha senha mas continuam aparecendo umas Playlists ...

  • Casual Listener
  • I tried to log out in all devices, changed my password but it still some odd Playlist are showing up in my account. I don't know what else to do. ( ja tentei sair de todos os dispositivos e troquei m...
  • tainamanriquez
  • Casual Listener
  • 608 Views
  • 6 replies
  • 0 likes
  • 608 Views
  • 6 replies
  • 0 likes

Disparition de toutes mes playlists

Ce matin en me connectant j'ai constate que toutes mes playlists avait disparu de mon compte.La fonction de restauration des playlist indique l'effacement de mes playlist a la date d'hier, ce n'est pas moi et je ne vois pas quelqu'un de ma famille ay...

  • Regular
  • Ce matin en me connectant j'ai constate que toutes mes playlists avait disparu de mon compte. La fonction de restauration des playlist indique l'effacement de mes playlist a la date d'hier, ce n'est...
  • 2797 Views
  • 0 replies
  • 3 likes
  • Premium
    Security
  • 2797 Views
  • 0 replies
  • 3 likes

Superuser Contribution Cancelling my payment

Hello i currently in a dilemma on trying to cancel my account payment. I have forgotten my email and password and i am still getting charged.

  • Casual Listener
  • Hello i currently in a dilemma on trying to cancel  my account payment. I have forgotten my email and password and i am still getting charged.
  • MaryS
  • Roadie
  • 313 Views
  • 2 replies
  • 0 likes
  • Other
  • 313 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Changing the postcode on the profile?

Hello, I have my spotify account linked with my facebook account. For the purpose of the family subscription, I wanted to change my postal code. Currently, in my account view this field exists, but is empty; however, when I want to edit my account de...

  • Newbie
  • Hello, I have my spotify account linked with my facebook account. For the purpose of the family subscription, I wanted to change my postal code. Currently, in my account view this field exists, but i...
  • MaryS
  • Roadie
  • 39314 Views
  • 27 replies
  • 2 likes
  • 39314 Views
  • 27 replies
  • 2 likes

Superuser Contribution Facebook login

I used to login on my spotify trough facebook account and next 2-4 days i couldn't log in again when i checked my account instead of name there was only some numbers. I cant login in on spotify and i cant register trough facebook.

  • Newbie
  • I used to login on my spotify trough facebook account and next 2-4 days i couldn't log in again when i checked my account instead of name there was only some numbers. I cant login in on spotify and i...
  • CB48
  • Casual Listener
  • 410 Views
  • 2 replies
  • 0 likes
  • Login
    Other
  • 410 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't see songs I add to my playlist

I manually added all of my saved tracks to a playlist (around 350 songs) but when I add another song, the playlist says that the number of songs has increased, but I can't see the track(s) that I added.

  • Casual Listener
  • I manually added all of my saved tracks to a playlist (around 350 songs) but when I add another song, the playlist says that the number of songs has increased, but I can't see the track(s) that I add...
  • Xynos
  • Casual Listener
  • 4305 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 4305 Views
  • 2 replies
  • 0 likes