Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't log in to my account

Can't log in to my account

I can't log in with my credentials to spotify. I get the error: "The username or password is incorrect. (Error code:3).

 

I can't retrieve my password, because my email-address is "incorrect". I can't even log in with my facebook account which is linked with my spotify account. I get the same error message as above.

 

And lastly: I can't contact any form of support on this website. I hope someone here can help.

 

I had to create a new account just to post this..

Reply
2 Replies

same it deleted my account after i paid for premium im really upset you guys need to fix this

Same here. The only proof I have still of my premium account is on my PlayStation. Because have my I'd data saved on my PlayStation. You guys need to fix this. Plus, you guys need a real help line. These Q &A's are just frustrating an annoy an don't ever help.

Suggested posts