Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi,I had a subscription to Premium with a montly cost of 9.99 €.I payed the 99 € price for a annual subscription and I had the charge on my credit card but I don't see the variation in my payment profile. I see there still the charge of 9.99 for the ...
I stayed one month without paying my Spotify premium and my account is paused since November. So, if I make the payment of this month (January) will I pay the last month (December, that I did not use the premium features) too?
Ya se me hizo el cobro a la tarjeta de crédito y no me deja iniciar como Premium. Ya trate de iniciar mediante las soluciones que indican (cerrando sesión y desinstalando la aplicacion) pero aún así, no me deja iniciar como Premium. Igualmente he bus...
I want to connect facebook but not change my profile name and pic
I read this article: https://support.spotify.com/us/using_spotify/features/crossfade-feature/ It describes how to activate the crossfade feature on the windows app of Spotify. When activating it on the App on Windows or Linux, nothing changes. There ...
Ich habe einen Family Account und habe heute erst meine Tochter eingeladen und zugefuegt. Das hat geklappt. Nun habe ich die Einladung an meinen Sohn geschickt. Jetzt klappt gar nichts mehr. Das Rad dreht sich unaufhoerlich und er registriert ihn ein...
I just tried logging into my spotify account and it looks like someone else hacked in and was using it. I reset the password and logged out of all accounts, but I lost all my playlists and my radio is all messed up is there any way to restore it? Tha...
Hi. I've created an account through my facebook. However, the email in account settings looks completely wrong. I can't change it because I forgot my password. I can't change or reset my password because (a) I don't know the current or (b) the reset ...
Hi everyone, Today I opened Spotify on my PC and on the account I've always used (I double checked), all the songs I had under "Songs" on the left have disappeared except one I added last night and another one I added this morning. I had -a lot- of s...
Pretty sure my account has been used by another person. No one knows my password, unyet whenever I try and listen to any of my stations or playlists, it gets deverted to a another device. I have the devices number, but I won't post it here for priver...
This is ridiculous, i am not a number. I'm certain i actually had a username at one point and it recently crapped itself. Please allow users to change or atleast request a username change, just look at this nonsense when i try to embed my spotify on ...
Dear Sir,I am a regular spotify premium subscribler.While wanted to get into the site,the browser kept asking for email and password.After filling the info, it stated they are errors.I also used facebook to log in but same situation happen.This is th...
I upgraded to Premium and now cannot access my account on my phone. It says either the user name or password is incorrect. But the same user name and password work fine on a laptop. Any ideas, please?
Second time it happens and it doesnt work. Please someone from Spotify contact me and help!!!! Im actually really mad!!!!
Buenas como andan.? Cerre sesion estando en modo offline y ahora no puedo iniciarla nuevamente.. q debo hacer..?
HelloMy family recieved two echo dots for Christmas - lucky us! We are premium users, with three log ins for myself, my wife and my daughter. I've linked the main (living room) dot to my phone and spotify with no problem. However I cannot link my dau...
hallo ich habe ein spotify account moechte nun aber ein familienaccount von spotify. muss ich mein aktuellles acount loeschen um ein familyaccount zu machen?
I signed up for the student spotify and hulu subscription of $4.99 a month. It charged my account but my subscription says FREE on my account and it saying i need to upgrade to premium. There is no number to call to cancel it and start over. What do ...
two of the family accounts cant be used at the same time
... Nevi