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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434068 Views
  • 967 replies
  • 108 likes
  • Account
  • 434068 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192622 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192622 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105972 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105972 Views
  • 70 replies
  • 11 likes

Email und benutzername vergessen komme nicht mehr in meinen acoount rein

Ich habe meine Email und auch den Benutzername vergessen und komme nicht mehr in meinen Account rein.Ich moechte mein Premium abbo kuendigen. MfG Florian

  • Newbie
  • Ich habe meine Email und auch den Benutzername vergessen und komme nicht mehr in meinen Account rein. Ich moechte mein Premium abbo kuendigen.   MfG   Florian
  • Luke
  • Spotify Star
  • 9506 Views
  • 1 replies
  • 0 likes
  • Login
  • 9506 Views
  • 1 replies
  • 0 likes

My premium account has been hacked

My account has been hacked. My email has changed to which is not my email adress attached to this account. But I can login in via my Facebook. Please help me.

  • Newbie
  • My account has been hacked. My email has changed to  <removed sensitive info> which is not my email adress attached to this account. But I can login in via my Facebook.   Ple...
  • Luke
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
  • 250 Views
  • 1 replies
  • 0 likes

Spotify says I am abroad when logging in on phone

Cannot log into spotify on my phone as it says I am abroad and that my 14 days free are up, I have premium and both my payment details and account details both match the country that I am in.

  • Newbie
  • Cannot log into spotify on my phone as it says I am abroad and that my 14 days free are up, I have premium and both my payment details and account details both match the country that I am in.
  • Luke
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Solved!! Account Issues

Hello, Today, I opened Spotify on both my phone and computer and was immediately logged out. Once I logged into my account, ALL my playlists were gone save the one I collaborate on. There was 1 personal playlist, but it was all music I've never liste...

  • Casual Listener
  • Hello,   Today, I opened Spotify on both my phone and computer and was immediately logged out. Once I logged into my account, ALL my playlists were gone save the one I collaborate on. There wa...
  • bookworm1343
  • Casual Listener
  • 667 Views
  • 2 replies
  • 0 likes
  • 667 Views
  • 2 replies
  • 0 likes

Solved!! How do I manage my offline devices?

How do I delete my devices?

  • Newbie
  • How do I delete my devices?
  • rossi1911
  • Community Legend
  • 43858 Views
  • 1 replies
  • 1 likes
  • Account
  • 43858 Views
  • 1 replies
  • 1 likes

Me estan hackeando la cuenta

Hola, ya van dos veces que me cambian el pasword y me eliminan mis playlists... escuchan canciones arabes que yo jamas escuche en mi vida. Necesito una solucion ya!

  • Newbie
  • Hola, ya van dos veces que me cambian el pasword y me eliminan mis playlists... escuchan canciones arabes que yo jamas escuche en mi vida. Necesito una solucion ya! 
  • cadmielp
  • Roadie
  • 615 Views
  • 1 replies
  • 0 likes
  • 615 Views
  • 1 replies
  • 0 likes

Ik heb een gezins abonnement, maar er staat dat ik geen premium heb

Ik wil mijn rekeningnummer aanpassen, maar omdat er staat dat ik een free account heb, kan dat niet. Dat klopt niet want ik heb een gezins abonnement, dus premium. Wat kan ik doen om dit kloppend te krijgen? En mijn rekeningnummer te wijzigen?Groetje...

  • Newbie
  • Ik wil mijn rekeningnummer aanpassen, maar omdat er staat dat ik een free account heb, kan dat niet. Dat klopt niet want ik heb een gezins abonnement, dus premium.  Wat kan ik doen om dit klo...
  • Hubo
  • Community Legend
  • 876 Views
  • 3 replies
  • 0 likes
  • 876 Views
  • 3 replies
  • 0 likes

Buy playlist

Hey, Some people contacted me. They want to buy my playlist for like $200. Is this even possible?

  • Casual Listener
  • Hey,   Some people contacted me. They want to buy my playlist for like $200. Is this even possible?
  • Cam100
  • Newbie
  • 1086 Views
  • 1 replies
  • 1 likes
  • 1086 Views
  • 1 replies
  • 1 likes

Superuser Contribution Log In Error

I have an Integra DTR 30.5 and it keeps giving me a login error when i try to accep the terms.

  • Casual Listener
  • I have an Integra DTR 30.5 and it keeps giving me a login error when i try to accep the terms. 
  • Chris
  • Spotify
  • 388 Views
  • 1 replies
  • 0 likes
  • Premium
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution the confirmation of official account of music label

Good day to everybody! My name is Alex Hornet I am representing music label called Criminal Tribe Records and we decide to direct one's strength to Spotify service. I saw that for example Critical Music and they artists having blue marks on they acco...

  • Newbie
  • Good day to everybody! My name is Alex Hornet I am representing music label called Criminal Tribe Records and we decide to direct one's strength to Spotify service. I saw that for example Critic...
  • Chris
  • Spotify
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username created through ITunes - Can't Cancel account

I subscribed to Premium in 2016 using my IPad through Itunes. Appreantly Itunes assigns and username with Spotify that does not have an email assocated with the account. I have canceled the subscription with Itunes, but have been being charged by Spo...

  • Newbie
  • I subscribed to Premium in 2016 using my IPad through Itunes. Appreantly Itunes assigns and username with Spotify that does not have an email assocated with the account. I have canceled the subscript...
  • Chris
  • Spotify
  • 349 Views
  • 1 replies
  • 0 likes
  • Account
  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Two accounts?

My credit card is being charged twice each month. I've followed the instructions on your help page -- and can only find one user name - the one I use all the time? I need to cancel the other user name -- but don't know what it is. please help

  • Casual Listener
  • My credit card is being charged twice each month. I've followed the instructions on your help page -- and can only find one user name - the one I use all the time?  I need to cancel the other us...
  • Chris
  • Spotify
  • 295 Views
  • 1 replies
  • 0 likes
  • Account
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution [WIN10] Spotify doesn't opening

Please help me. I tried reboot Windows. I reinstalled Spotify a few times. I closed my antivirus. I deleted Spotify files on AppData/Local and AppData/Roaming. I tried to install Spotify to Program Files x86.I searched another topics and I tried them...

  • Casual Listener
  • Please help me. I tried reboot Windows. I reinstalled Spotify a few times. I closed my antivirus. I deleted Spotify files on AppData/Local and AppData/Roaming. I tried to install Spotify to Program F...
  • Chris
  • Spotify
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Sign Up

Hi Spotify, I have purchased Family Premium but my daughter is unable to create an account. I have been trying for a week and each time I submit the Sign Up page it hangs with no response. The account has not been created, I can not Sign Up. Is there...

  • Newbie
  • Hi Spotify,   I have purchased Family Premium but my daughter is unable to create an account. I have been trying for a week and each time I submit the Sign Up page it hangs with no response. T...
  • Chris
  • Spotify
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ad issues

I have a few issues with adds. 1. The adds I get play randomly between the songs which is fine since I'm not a premium user, but they are extremely loud. Sometimes I use Spotify to play lullabies for my daughter and these ads just play so horribly lo...

  • Newbie
  • I have a few issues with adds.  1. The adds I get play randomly between the songs which is fine since I'm not a premium user, but they are extremely loud. Sometimes I use Spotify to play l...
  • Chris
  • Spotify
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing email

My spotify is connected to my facebook. I've tried to change the email on my facebook, because i can't remember the password to the one I use now. But when i go back to my spotify, there is no email registered. I have tried everything, but nothing wo...

  • Newbie
  • My spotify is connected to my facebook. I've tried to change the email on my facebook, because i can't remember the password to the one I use now. But when i go back to my spotify, there is no email ...
  • Chris
  • Spotify
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution I CANT Redeem my gift card

For Christmas I bought a friends an online gift card. I never received an email neither did he. So I can’t find the code to redeem. What should I do ?

  • Newbie
  • For Christmas I bought a friends an online gift card. I never received an email neither did he. So I can’t find the code to redeem. What should I do ? 
  • Chris
  • Spotify
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant find my account anymore?

Hello, so a few days ago i paired my mastercard with spotify to be able to use the 30 days trial.Now i tried to log in but for some reason it said there's no active account registered with my email, which was anyways saved in my cloud. I tried to log...

  • Newbie
  • Hello, so a few days ago i paired my mastercard with spotify to be able to use the 30 days trial. Now i tried to log in but for some reason it said there's no active account registered with my email...
  • Chris
  • Spotify
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Solved!! Spotify thinks I'm abroad

Hi there, I cannot access my free Spotify account as it thinks I am abroad while I am not. I have recently been abroad for 3 weeks but am back now, how can this issue be fixed? Thank you, Sarah

  • Visitor
  • Hi there,   I cannot access my free Spotify account as it thinks I am abroad while I am not. I have recently been abroad for 3 weeks but am back now, how can this issue be fixed?   Than...
  • user-removed
  • Not applicable
  • 1382 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 1382 Views
  • 2 replies
  • 0 likes