Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I recently created a new Spotify account. An account that was not connected to Facebook or anything else, I created it independently as just a Spotify account. Someday later I decided to deactivate my Facebook account(which had never been connected t...
Hola, ultimamente eh estado tenienendo un problema con mi cuenta spotify premium, hay 3 codigos que mando a una distinta persona y duran siendo premium al rededor de 1 semana, pero despues de esa semana dejan de ser, se les revoca la premium automati...
Hey guys if anyone can help me out that would be great. I’ve been on Spotify as an artist for three days now and I can’t see my monthly followers nor my stats and it says that I would be able to see them 1 day after my first follower/stream. I’ve got...
For a couple of weeks now. Spotify starts playing on different named iPhones. Funny part, I don't own an iPhone (I never will).I already changed my password multiple times. How can I delete those iPhones from the list of available devices? All I can ...
Hi, I have bought the 1 year deal last December, so I am good for almost a year, but nevertheless I want to be ahead of the game now that I am cancelling my current credit card. I would like to log my new card as the payment method, but there is no o...
Hi, My premium account appears to be hijacked. All my playlists are gone and I can see new ones appearing. I can’t listen to music myself as someone is using it. What to do?
Somebody is using my account i had 4 random people on my family plan and 3 new devices on my personal account keep pausing my music. I have signed out everywhere and changed my facebook password Yesterday. Today i go to listen and my account is in us...
Hi,i have some bigger playlists on spotify. A few playlists even made it to the "discovered on" tab of artists.Today, i saw that all my playlists got removed from the artists´ "discovered on" section.Is this a bug?
Hi Admin, I already post similar topics in Subcription sub forum but no reply. Its been 2 days. This is my issue:I found out that 2 days ago I got logged out in my PC and mobile phone. I tried to log in again but I forgot my password, therefore I dec...
Message is attached
I have had to get a new phone and now on the new one when I try signing in it doesnt give me my right account I'll take my bussiness elsewhere if it's not fixed
HiI have the premium family account with my wife and my son added via invite.But when I want to listen to my music and my wife hers...spotify keeps asking to change the device to either mine or hers. I though we were able to listen to our own spotty ...
Dear,I recently published a new musical project named Francisco. The problem is that there exists already, in another part of the world, an artist with this name. How can I create an artist profile related to my project? The band name is Francisco......
Just noticed my account has been hijacked. I can still log in with facebook, but the e-mail and password on the account has been changed (so I have no way to change the e-mail back to my old one). My username is fairly short and common and I get a co...
Helllo, yesterday I noticed that my name had turned into a strange code: 21el4fe64i6yb3cljlh6lgivi. After I saw this I decided to relog, but after i logged out i couldnt enter my account again. I tried to log in with facebook and it turned out i have...
Hey guys! I had to make a factory reset on my phone and when I installed my spotify account I was having problems to log in with my fb. I got on the topics here and managed to fix the thing (took forever) but now not only I lost my premium (when I tr...
hi there, i just realized that here: https://open.spotify.com/user/panaak13one can see ALL my playlists including the PRIVATE ones! is this the correct behaviour?
I noticed yesterday that my account has a playlist that I know I didn't make. When I logged in to my spotify account via computer, I found out that my spotify is connected to someone else's facebook. I disconnected it, changed my spotify email and pa...
I turned on my phone and tried to open spotify like a normal day, then it looked like a haven't sing up. I tried to log in with my facebook, because that's the account I have. So, it won't let me it anymore. Help! I got premium and u can't listen mus...
Hi guys, i don’t find a song with my premium account but if i try to search it with another account i find it..... Why?