Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
2 weeks ago
171 Views
0 replies
5 likes
Security

171 Views
0 replies
5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
CeliMaga
Casual Listener
434053 Views
967 replies
108 likes
Account

434053 Views
967 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1192615 Views
119 replies
116 likes
Account

1192615 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
105968 Views
70 replies
11 likes
Account
Login
Premium

105968 Views
70 replies
11 likes

Exclusao de membro automatico

Tenho plano familia e este mes estou tendo problema com a exclusao automatica de pessoas que moram na minha casa Por gentileza verifiquem o motivo pois e incomodo essas exclusoes caso nao solucionem o problema ou cancelar o produto pois nao compensa ...

rafaellrossato
Newbie
Tenho plano familia e este mes estou tendo problema com a exclusao automatica de pessoas que moram na minha casa Por gentileza verifiquem o motivo pois e incomodo essas exclusoes caso nao s...
2018-02-08 9:52:16 PM
2018-02-09 2:28:47 AM
Bittencourt
Spotify Star
363 Views
1 replies
0 likes

363 Views
1 replies
0 likes

Access to premium account and email lost.

Hello, I have a problem. I have a spotify premium account, but I don't have access to the account anymore (Lost password). I also lost the email attached to this account. How can I get access to this account, so that I can stop premium. Information i...

Romano030
Newbie
Hello, I have a problem. I have a spotify premium account, but I don't have access to the account anymore (Lost password). I also lost the email attached to this account. How can I get acces...
2018-02-08 8:58:37 PM
2018-02-08 11:56:34 PM
DesignatorPrime
Casual Listener
542 Views
1 replies
0 likes
Account

542 Views
1 replies
0 likes

Changing my spotify username

I want to change my spotify username but as i can see that is not possible atm. Ive heard that the staff of spotify can help me make a new account, move my spotify premium and playlists over there and get me a new username. (im part of a spotify fami...

Blqze
Newbie
I want to change my spotify username but as i can see that is not possible atm. Ive heard that the staff of spotify can help me make a new account, move my spotify premium and playlist...
2018-02-08 9:48:03 PM
2018-02-08 11:52:48 PM
DesignatorPrime
Casual Listener
253 Views
1 replies
0 likes
Account
Premium

253 Views
1 replies
0 likes

Random users keep using my account.. Without having my password and i have logged out on all systems

I am starting to get very annoyed with spotify, for some reason random people can just use my account, for no reason. I have logged out from all of my devices several times and changed my facebook password and still people seem to be able to use my a...

jeroenboers
Newbie
I am starting to get very annoyed with spotify, for some reason random people can just use my account, for no reason. I have logged out from all of my devices several times and changed my facebook pa...
2018-02-08 2:29:17 PM
2018-02-08 10:19:42 PM
Leci
Casual Listener
401 Views
3 replies
0 likes
Account

401 Views
3 replies
0 likes

Solved!! Bank and Spotify in differents countries

Hi! I'm a French student actually in Ireland for one year. I want to subscribe to Spotify premium but my bank account is located in France and my Spotify account here in Ireland. When I tried to subscribe I was told my bank account has to be in Irela...

EtiDuc
Casual Listener
Hi! I'm a French student actually in Ireland for one year. I want to subscribe to Spotify premium but my bank account is located in France and my Spotify account here in Ireland. When I tried to...
2018-02-08 8:58:38 PM
2018-02-08 9:30:04 PM
Maxim
Spotify Star
410 Views
3 replies
0 likes

410 Views
3 replies
0 likes

Playlists are not editing

I've deleted some song froma playlist brut they keep adding back. Is there a bug or something?

crisamericano
Casual Listener
I've deleted some song froma playlist brut they keep adding back. Is there a bug or something?
2018-01-31 1:34:11 PM
2018-02-08 8:56:36 PM
crisamericano
Casual Listener
289 Views
2 replies
0 likes
Account

289 Views
2 replies
0 likes

Playlist Won't Play

Created a new playlist but when I try to play it on my mobile device it won't play the songs on the playlist. It might play one or two but then it plays random songs. This only happens on my mobile device and only with this playlist. I looked through...

jyndel
Casual Listener
Created a new playlist but when I try to play it on my mobile device it won't play the songs on the playlist. It might play one or two but then it plays random songs. This only happens on my mobile d...
2018-02-07 8:29:14 PM
2018-02-08 7:54:37 PM
jyndel
Casual Listener
258 Views
3 replies
0 likes

258 Views
3 replies
0 likes

Solved!! Change accountname back

hi,today my account was hacked. Someone plays music from another smartphone and all my playlists were deleted - even my name was changed to Andrea Mellado. I removed all logins via spotify browser and changed my password. That worked - but Andrea Mel...

LoaODjaei
Casual Listener
hi, today my account was hacked. Someone plays music from another smartphone and all my playlists were deleted - even my name was changed to Andrea Mellado. I removed all logins via spotify browser ...
2018-02-08 6:54:58 PM
2018-02-08 7:27:49 PM
LoaODjaei
Casual Listener
537 Views
4 replies
0 likes
Account

537 Views
4 replies
0 likes

Nobody from Spotify Customer Support will contact me

I was online chatting with customer support in order to make a new account and transfer my playlists and followers. The assistant deleted my account so I could make a new one. We then got sidconnected so now I have an empty account and NO ONE WILL CO...

nickjwarren
Newbie
I was online chatting with customer support in order to make a new account and transfer my playlists and followers. The assistant deleted my account so I could make a new one. We then got sidconnecte...
2018-02-08 6:13:41 PM
2018-02-08 6:48:44 PM
Maxim
Spotify Star
336 Views
1 replies
0 likes
Account
Subscription

336 Views
1 replies
0 likes

Superuser Contribution Menu item "Artists I like" and samples disappeared.

Hello everyone, Before booking a premium account, I was able to click on my name and select artists I like from a list of genres. Afterwards, I was presented with a few pieces of music that I could choose to like or skip. That was really great, becau...

M-a-r-c-o
Newbie
Hello everyone, Before booking a premium account, I was able to click on my name and select artists I like from a list of genres. Afterwards, I was presented with a few pieces of music that ...
2018-01-29 12:15:00 PM
2018-02-08 6:00:09 PM
Chris
Spotify
308 Views
1 replies
0 likes
Account
Free
Premium

308 Views
1 replies
0 likes

Superuser Contribution Samsung t.v.

I have 2 Samsung tvs...first one loaded fine and works. 2nd one has the app but it just stays on the loading screen, but never actually loads...any ideas?

Twinmommy
Newbie
I have 2 Samsung tvs...first one loaded fine and works. 2nd one has the app but it just stays on the loading screen, but never actually loads...any ideas?
2018-01-29 6:55:54 PM
2018-02-08 5:54:21 PM
Chris
Spotify
334 Views
1 replies
0 likes

334 Views
1 replies
0 likes

Superuser Contribution Downloads desaparecem do app no windows e no android

Tentei ir na minha conta Dispositivos Offline e remover todos dispositivos, pois li em um topico que isso pode ajudar, porem ao clicar no botao nada acontece, nao funciona o botao individual e nem no botao remover todos.

Te14
Newbie
Tentei ir na minha conta Dispositivos Offline e remover todos dispositivos, pois li em um topico que isso pode ajudar, porem ao clicar no botao nada acontece, nao funciona o botao individual e nem no...
2018-01-29 12:16:13 AM
2018-02-08 5:53:31 PM
Chris
Spotify
373 Views
2 replies
0 likes
Account
Premium

373 Views
2 replies
0 likes

Superuser Contribution Family Premium - Not asked about address

I subscribed to Family Premium yesterday through mobile and it did not ask me for a home address. Simply asked me to pay. Now I can't tell my family what specific address they should add, because it might block their accounts from the subscription. C...

juauz
Newbie
I subscribed to Family Premium yesterday through mobile and it did not ask me for a home address. Simply asked me to pay. Now I can't tell my family what specific address they should&nb...
2018-01-26 11:19:00 AM
2018-02-08 5:45:55 PM
Felixh31
Music Fan
439 Views
2 replies
0 likes
Account
Premium
Subscription

439 Views
2 replies
0 likes

Solved!! Don't know my password or e-mail address!

After a long absence from Spotify Free, I was tempted to sign up for Premium for a little while. Spotify was still logged-in on my PC desktop, so I just paid the money and thought nothing of it. Then I realised that I don't know my password and the e...

user-removed
Visitor
After a long absence from Spotify Free, I was tempted to sign up for Premium for a little while. Spotify was still logged-in on my PC desktop, so I just paid the money and thought nothing of it. &nb...
2018-02-08 1:24:59 PM
2018-02-08 5:38:48 PM
Felixh31
Music Fan
2542 Views
1 replies
0 likes
Account
Login

2542 Views
1 replies
0 likes

Changed from Premium to Family

Hi,I changed from Premium to Family (togehter with my son). But now I was charged for both, 14.99 plus 9,99 (via Paypal).

jacello
Newbie
Hi, I changed from Premium to Family (togehter with my son). But now I was charged for both, 14.99 plus 9,99 (via Paypal).
2018-02-08 4:20:04 PM
2018-02-08 5:29:55 PM
Felixh31
Music Fan
267 Views
1 replies
0 likes
Account

267 Views
1 replies
0 likes

Contact spotify support - account hacked

Hi all, I have a premium account for already two years, never had any issue. In the last month, everyday some random songs are automatically download in my device (I have never listened this artist, nor even this kind of music and for sure I did not ...

Amherlop
Newbie
Hi all, I have a premium account for already two years, never had any issue. In the last month, everyday some random songs are automatically download in my device (I have never listened this...
2018-02-08 3:19:21 PM
2018-02-08 4:59:25 PM
IguanaSetup
Community Legend
1164 Views
1 replies
0 likes
Security

1164 Views
1 replies
0 likes

Incorrect Email/Facebook Problem

I've had a new email for my facebook for a long time now, but my spotify will not recognize the new email. I'm trying to upgrade to premium, but cannot cause to setup you need to be sent an email (which the email on my spotify is no longer in service...

user-removed
Visitor
I've had a new email for my facebook for a long time now, but my spotify will not recognize the new email. I'm trying to upgrade to premium, but cannot cause to setup you need to be sent an email (wh...
2017-09-20 5:06:25 AM
2018-02-08 4:37:22 PM
Morgan75
Newbie
606 Views
8 replies
0 likes

606 Views
8 replies
0 likes

Cant login after previous update on android

After last night's update on Spotify, it logged me out this morning and i cant relogin anymore from my Samsung android phone. Account logins with PC & browser work for same account + password as does web player, so it seems it related to mobile/andro...

TeeLai
Casual Listener
After last night's update on Spotify, it logged me out this morning and i cant relogin anymore from my Samsung android phone. Account logins with PC & browser work for same account + pas...
2018-02-08 7:00:48 AM
2018-02-08 2:26:23 PM
TeeLai
Casual Listener
362 Views
1 replies
0 likes
Account
Login

362 Views
1 replies
0 likes

Solved!! I need my music taken down off Spotify

I've just received an email back from Spotify Artist Support,I'm guessing the email just wasn't read properly or it was an automated response. email:I’m ‘********’, awful name I know.A couple of years ago I made a few tracks, some guy named *********...

user-removed
Visitor
I've just received an email back from Spotify Artist Support, I'm guessing the email just wasn't read properly or it was an automated response. email: I’m ‘********’, awful name I ...
2018-02-06 5:56:57 PM
2018-02-08 11:07:09 AM
user-removed
Not applicable
4819 Views
2 replies
0 likes
Account
Other
Security

4819 Views
2 replies
0 likes

Forgot password and account email no longer valid

Hi, I need to reset my password but the email linked to my account is my previous work email. I got married and changed my last name, so emails can no longer reach my old email address. Can I reset password a different way? Please advise.

wnherrma123
Newbie
Hi, I need to reset my password but the email linked to my account is my previous work email. I got married and changed my last name, so emails can no longer reach my old email address. ...
2018-02-07 10:58:51 PM
2018-02-08 9:08:00 AM
MauriceMV
Spotify Star
1384 Views
1 replies
0 likes
Login

1384 Views
1 replies
0 likes

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