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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80486 Views

9 replies

2 likes

Account
Login
  • 80486 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654113 Views

13 replies

4 likes

Account
  • 654113 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734598 Views

18 replies

29 likes

  • 734598 Views
  • 18 replies
  • 29 likes

My Account Got Hacked

Hi,I have noticed that my Spotify app has been acting strange over the weekend, like showing songs that I have not listened to in the current playlist.I checked my account on the website this morning a few things were not right:my 2 Android offline d...

Visitor

Hi, I have noticed that my Spotify app has been acting strange over the weekend, like showing songs that I have not listened to in the current playlist. I checked my account on the website this m...

iggy097

Newbie

445 Views

2 replies

0 likes

Account
Login
  • 445 Views
  • 2 replies
  • 0 likes

Forgot my premium account

Hi everyone I need help about my premium account forgot the user name and I tried the online process but it did not work, my credit card is in that account and i dont want to be charge in my Account without using it need help asap

Newbie

Hi everyone I need help about my premium account forgot the user name and I tried the online process but it did not work, my credit card is in that account and i dont want to be charge in my Account ...

jmdesin892

Roadie

475 Views

1 replies

0 likes

Account
  • 475 Views
  • 1 replies
  • 0 likes

Account Has Been Hacked on Multiple Occasions

G'day Fella's/Ladies,As of today my Spotify account has been hacked 3 times. I am having trouble understanding as of to how it is so 'simple' to hack someones account. The last time my account got hacked the individual deleted all my playlists and st...

Newbie

G'day Fella's/Ladies, As of today my Spotify account has been hacked 3 times. I am having trouble understanding as of to how it is so 'simple' to hack someones account. The last time my account got ...

IguanaSetup

Community Legend

532 Views

1 replies

0 likes

Account
Security
  • 532 Views
  • 1 replies
  • 0 likes

Account Login

I'm not able to login ....says to listen more please tell us where u at ...wut may i do??

Newbie

I'm not able to login ....says to listen more please tell us where u at ...wut may i do??

LeoRager

Community Legend

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

2 accounts!

I’ve got 2 payments of Spotify coming out every month and it’s really bugging me! I have one Spotify account which I use regularly and the other one I’m still being charged 10£ a month and I can’t find the account at all whatsoever, I don’t know the ...

Newbie

I’ve got 2 payments of Spotify coming out every month and it’s really bugging me! I have one Spotify account which I use regularly and the other one I’m still being charged 10£ a month and I can’t fi...

LeoRager

Community Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Stolen account

Hello, I am Spotify's Taiwanese user. My account has been stolen.I have sent the contact form and I received a reply. The letter says you need to prove that I am my own document. I reply to the letter and attach a supporting document, but I still did...

Newbie

Hello, I am Spotify's Taiwanese user. My account has been stolen. I have sent the contact form and I received a reply. The letter says you need to prove that I am my own document. I reply to the let...

LeoRager

Community Legend

320 Views

1 replies

0 likes

Account
  • 320 Views
  • 1 replies
  • 0 likes

How can i reactivate my Account wich was banned

Hey Guys,I can´t login to my Spotify Account because it was deactivated.How can i reactivate it? The Reason why it was banned was because i booked back my last payment, and Spotify deactivated the Account but i want it back.Can somebody help me pls.M...

Casual Listener

Hey Guys, I can´t login to my Spotify Account because it was deactivated. How can i reactivate it?  The Reason why it was banned was because i booked back my last payment,  and Spotify ...

KiritoYami

Casual Listener

1213 Views

1 replies

0 likes

Account
Free
Login
Premium
  • 1213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambiar el email desde facebook

Inicie secion desde facebook y resulta que tenia un mail aniguo el cual perdi. Al cambiar el mail desde face no tuve probema, pero no se me actualiza en el perfil de spotify. Si alguno tiene la solucion muchas gracias.

Newbie

Inicie secion desde facebook y resulta que tenia un mail aniguo el cual perdi. Al cambiar el mail desde face no tuve probema, pero no se me actualiza en el perfil de spotify. Si alguno tiene la soluc...

Maria_B

Moderator

550 Views

1 replies

0 likes

Account
Login
  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution WHY CANT I CLOSE MY ACCOUNT

I have tried several times to close my account but I do not recieve the email to verify wanting to close. I have had other issues with this email address which is why I want to close my account and start fresh. There has to be another way to close th...

Casual Listener

I have tried several times to close my account but I do not recieve the email to verify wanting to close. I have had other issues with this email address which is why I want to close my account and s...

NajNaor

Gig Goer

7115 Views

10 replies

0 likes

  • 7115 Views
  • 10 replies
  • 0 likes

Superuser Contribution Cuenta premium familiar no esta funcionando

Buenas noches, hace un mes pase de mi cuenta premium personal a cuenta premium familiar, al ingresar a mi cuenta me dice que tengo la version gratuita, lo unico que he hecho es cambiar mi correo electronico en mi perfil, quisiera saber como puedo ret...

Newbie

Buenas noches, hace un mes pase de mi cuenta premium personal a cuenta premium familiar, al ingresar a mi cuenta me dice que tengo la version gratuita, lo unico que he hecho es cambiar mi correo elec...

Maria_B

Moderator

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Problem

Hi i wanna buy student premium price but there are no korea.So I couldn’t:(But my account already was paidI’d like to refund my money back:)

Visitor

Hi i wanna buy student premium price but there are no korea. So I couldn’t:( But my account already was paid I’d like to refund my money back:)

LeoRager

Community Legend

368 Views

2 replies

0 likes

Premium
  • 368 Views
  • 2 replies
  • 0 likes

Superuser Contribution The music I downloaded is gone.

I just ended my family subscription and all of my downloaded music is gone.

Newbie

I just ended my family subscription and all of my downloaded music is gone.

Jack

Roadie

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Password reset link unavailable?

Can't change password, forgot old one and reset link wont work "This feature is currently unavailable. Please try again later."

Newbie

Can't change password, forgot old one and reset link wont work 😕 "This feature is currently unavailable. Please try again later."

Luke

Spotify Star

1107 Views

1 replies

0 likes

Login
  • 1107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Accidentally hit forget device and can't cast now

I pressed forget device for my chromecast and now I can't cast Spotify onto my TV. Does anyone know how to fix this?

Newbie

I pressed forget device for my chromecast and now I can't cast Spotify onto my TV. Does anyone know how to fix this?

Ace0fspade

Casual Listener

8552 Views

3 replies

1 likes

  • 8552 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can't log into a Facebook created account and I need the email adress it is using

Long story short, I need the email that a FB created account is using and the Spotify login page won't let me sign in, saying the account doesn't exist.I can see through my FB settings page that the account does infact exist and I can't change my ema...

Newbie

Long story short, I need the email that a FB created account is using and the Spotify login page won't let me sign in, saying the account doesn't exist. I can see through my FB settings page that th...

Chris

Spotify

309 Views

1 replies

0 likes

Account
  • 309 Views
  • 1 replies
  • 0 likes

Spotify in my fitness studio

Hello, world famour studio SOULCYCLE plays music using spotify in their studio+ Other studios alike advertise on their website their instructor ‘s Spotify playlist so customers can see what kinda music they play during classes is this legal? can i do...

Newbie

Hello,    world famour studio SOULCYCLE plays music using spotify in their studio + Other studios alike advertise on their website their instructor ‘s Spotify playlist so customers ...

jmdesin892

Roadie

5612 Views

1 replies

0 likes

Account
Other
  • 5612 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wont let me sign in

It wont let me sign in from new zealand? Worked fine in aus?

Newbie

It wont let me sign in from new zealand? Worked fine in aus?

Aimee_T

Roadie

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Solved!! My account email was changed without my permission. Please Help

I had to create a new temp account just to post this but someone has changed my email associated with my account. Please help

Casual Listener

I had to create a new temp account just to post this but someone has changed my email associated with my account. Please help

Maxim

Spotify Star

15735 Views

3 replies

0 likes

Account
  • 15735 Views
  • 3 replies
  • 0 likes

Can’t access account and make payment

Hello I cannot access my account due to I cannot change my country in the edit section.Only USA given.Im currently living in Qatar .Please help and solve this situation

Newbie

Hello           I cannot access my account due  to I cannot change my country in the edit section.Only USA given.Im currently living in Qatar .Please help and solve th...

Maxim

Spotify Star

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes