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Logged in as someone else

Logged in as someone else

My account information was posted online,  so somebody else was using my account. I've changed my password,  and disconnected from Facebook,  but it still tells me I'm logged in as this person.

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3 Replies

Hello @xxkinzerxx,

On your account overview have you clicked sign out of everywhere. This will log off any devices on your account. Link to account overview is here: https://www.spotify.com/account/overview/

Hope this helps.

If the is your solution please mark it as such.

I've tried that,  it's still showing me logged in as someone else, even though my account is no longer linked to their Facebook.

Hey @xxkinzerxx,

 

We (the Community) are unable to provide any help regarding accounts that have been taken over by someone, so I'd recommend checking out this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

Thanks!

MaximSpotify Star
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