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Logged me out and won't let me log back in, on all devices

Logged me out and won't let me log back in, on all devices

It has logged me out on mac and my phone, my account is still there (i checked it on another account) and I have the password and email correct, it wont let me reset password because it says my account doesnt exist, when it does. I have no idea why it is doing this and it will not work I have tried everything.

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1 Reply

Hey, welcome to the Community!

 

We'd recommend following these troubleshooting steps. If you're still unable to log in, just get in touch with our Accounts team get in touch with our Accounts team via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


We'll be happy to help you sort this out.

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