Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Logging in

Logging in

A few weeks ago, I tried to join my family's premium account while I was out of the country and it didn't work. When I came back to the us It did work but now when I try to log in from the app a bubble pops up saying that to listen music abroad for more than 14 days, I need to go to Spotify.com and say where I am even though Im at home now. PLEASE HELP ME
Reply
1 Reply

Hey @juanvintimilla,

 

Please make sure that your account's country setting is set to the right country. 🙂

 

https://support.spotify.com/account_payment_help/account_basics/how-can-i-change-my-country-setting/

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random