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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14673 Views

7 replies

11 likes

Security
  • 14673 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

552155 Views

991 replies

115 likes

Account
  • 552155 Views
  • 991 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

130979 Views

74 replies

12 likes

Account
Login
Premium
  • 130979 Views
  • 74 replies
  • 12 likes

Superuser Contribution Cannot add a family memeber to premium family

My husband can't join premium as it keeps saying he lives in a different country. This is not the case- he lives in my house in the UK! No one else in the family has had this problem. This is is very frustrating. Please help!

Newbie

My husband can't join premium as it keeps saying he lives in a different country. This is not the case- he lives in my house in the UK! No one else in the family has had this problem.    ...

SergioDavid

Roadie

202 Views

1 replies

0 likes

Premium
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution My student email was deleted. is there a way to have a new email set up so i dont lose my songs?

I transferred schools and my old email was deleted. Can i recover the account and change email addresses or have the songs added to a new account?

Visitor

I transferred schools and my old email was deleted. Can i recover the account and change email addresses or have the songs added to a new account?

SergioDavid

Roadie

903 Views

1 replies

0 likes

  • 903 Views
  • 1 replies
  • 0 likes

SOBRESCRIBI MI CUENTA EN OTRA POR ERROR

Mi cuenta era de cara y me cree una de spoty y sin querer puse el que se enfrentan tambien se uniera y ya no puedo entrar en mi antigua cuenta con todas mis playlist ni nada Por favor ayudenme.

Newbie

Mi cuenta era de cara y me cree una de spoty y sin querer puse el que se enfrentan tambien se uniera y ya no puedo entrar en mi antigua cuenta con todas mis playlist ni nada 😞  Por favor ayude...

125 Views

0 replies

0 likes

Account
Login
  • 125 Views
  • 0 replies
  • 0 likes

Superuser Contribution Account changed

I am (Family Premium Account) on a 3 month trip in Europe, suddenly the App started preventing me from log in saying that I can only use it abroad for 14 day, although I have been using it aince july 3rd... so, I have updated my account in order to c...

Newbie

I am (Family Premium Account) on a 3 month trip in Europe, suddenly the App started preventing me from log in saying that I can only use it abroad for 14 day, although I have been using it aince july...

SergioDavid

Roadie

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone else messing with my account

Dear Spotify and users, Yesterday I've found that all my playlists have been deleted and all my added songs to the library aswell, they were replaced with complete albums of Drake, eminem, Notorious B.I.G. However I do not listen to that genre of mus...

Casual Listener

Dear Spotify and users,   Yesterday I've found that all my playlists have been deleted and all my added songs to the library aswell, they were replaced with complete albums of Drake, eminem, N...

SergioDavid

Roadie

300 Views

1 replies

0 likes

Account
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid for premium on the wrong email address

Hi i just set up spotify for my nanna but i payed premium on the wrong email address. How do we cancell the payments?We do no have the password for the email as it is a 2nd hand phone

Newbie

Hi i just set up spotify for my nanna but i payed premium on the wrong email address. How do we cancell the payments? We do no have the password for the email as it is a 2nd hand phone

SergioDavid

Roadie

272 Views

1 replies

0 likes

Premium
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Vodafone and Spotify

Hi There, I have a free year with Spotify through Vodafone. I have cancelled my subscription and waited for Spotify to show as "free" on the tab. This was done on the 15th August 2017. Since this time, I have not been able to link the account as ever...

Newbie

Hi There,    I have a free year with Spotify through Vodafone. I have cancelled my subscription and waited for Spotify to show as "free" on the tab. This was done on the 15th August 2017....

SergioDavid

Roadie

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution MAJOR ACCOUNT ISSUE

I have changed my password, email password, logged everyone out of my account using remote logout, caught the other person using it and logged him/her out, changed the password again but still run into SOMEONE USING MY ACCOUNT AND DELETING ALL MY MUS...

Newbie

I have changed my password, email password, logged everyone out of my account using remote logout, caught the other person using it and logged him/her out, changed the password again but still run in...

SergioDavid

Roadie

204 Views

1 replies

0 likes

  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can´t log in to spotify with my facebook account

So one day, all of the sudden, it took me out of my session. As I mentioned on the topic, I created my spotify account with my facebook account and now when I hit the button " star with facebook" it just comes up with a message, saying " invalid user...

Newbie

So one day, all of the sudden, it took me out of my  session. As I mentioned on the topic, I created my spotify account with my facebook account and now when I hit the button " star with faceboo...

SergioDavid

Roadie

299 Views

1 replies

0 likes

Account
Login
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists gone and new ones appeared

Hi- I have a premium subscription - got on my phone yesterday and all my playlists were gone and replaced by 10 random ones. My only thought is my account got crossed with someone but I don't know. I logged out and back in which did not help. Anyone ...

Newbie

Hi- I have a premium subscription - got on my phone yesterday and all my playlists were gone and replaced by 10 random ones. My only thought is my account got crossed with someone but I don't know. I...

SergioDavid

Roadie

181 Views

1 replies

0 likes

Account
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with login

Hi. My name is Andy. I logged in by the middle of June. For a free trial of some days. Suddenly I can't login anymore. But I can't Remeber if I logged in with my facebook or I did it with my email. When I put the password I think is the one...they te...

Newbie

Hi. My name is Andy. I logged in by the middle of June. For a free trial of some days. Suddenly I can't login anymore. But I can't Remeber if I logged in with my facebook or I did it with my email. W...

SergioDavid

Roadie

243 Views

1 replies

1 likes

Login
  • 243 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't stream Spotify via Yamaha RX 3040 A

Changed from Premium account, to family Premium account. After that I can't stream music via my Yamaha RX 3040 Advantage. Worked well before. Spotify is unable to find the device mentioned above. Any suggestions?

Casual Listener

Changed from Premium account, to family Premium account. After that I can't stream music via my Yamaha RX 3040 Advantage. Worked well before. Spotify is unable to find the device mentioned above. Any...

fstorholm

Casual Listener

1727 Views

3 replies

0 likes

Account
Other
Premium
  • 1727 Views
  • 3 replies
  • 0 likes

Superuser Contribution Only some premium features work

Premium works on my tablet, but on my phone only some features work. I can select songs, I don't get ads, and I can download stuff for offline mode. But what's really irritating is that I can't listen to an album without spotify playing suggested tra...

Newbie

Premium works on my tablet, but on my phone only some features work. I can select songs, I don't get ads, and I can download stuff for offline mode. But what's really irritating is that I can't liste...

SergioDavid

Roadie

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment not processed and trying to change my country

Hi, I have been a Spotify Premium user for some years now. I recently moved to Ecuador from the US.This month my US payment didn't go through because my US bank account ran out of money, so right now I owe a payment to Spotify.I'm trying to switch my...

Newbie

Hi, I have been a Spotify Premium user for some years now. I recently moved to Ecuador from the US. This month my US payment didn't go through because my US bank account ran out of money, so right n...

SergioDavid

Roadie

224 Views

1 replies

0 likes

Subscription
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot contact Spotify!!!

I have a premium account, however I cannot contact Spotify because it doesn't recognize the ONLY email account which is what I used to create my account. I cannot log in but they keep taking my money EVERY month. Does anyone have a contact phone numb...

Newbie

I have a premium account, however I cannot contact Spotify because it doesn't recognize the ONLY email account which is what I used to create my account. I cannot log in but they keep taking my money...

SergioDavid

Roadie

343 Views

1 replies

0 likes

Subscription
  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution wrong country on my account

I created a Spotify account while in canada, when I go to my account page to change the country and sibscribe it tells me the email associated with the account is already in use.....anyone havethis problem before? Any ideas how to resolve it? Is ther...

Newbie

I created a Spotify account while in canada, when I go to my account page to change the country and sibscribe it tells me the email associated with the account is already in use.....anyone havethis p...

SergioDavid

Roadie

207 Views

1 replies

0 likes

  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in error, different account showing

I am trying to log in to my Spotify account using my facebook personal account but it shows a facebook business account that is linked to my personal. How can I solve this?

Newbie

I am trying to log in to my Spotify account using my facebook personal account but it shows a facebook business account that is linked to my personal. How can I solve this?

SergioDavid

Roadie

229 Views

1 replies

0 likes

  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Lost all playlists - Help

A few days ago my Spotify account randomly paired with another device on 3 separate occasions. Since then my playlists have all been deleted and the recently played music is music I've never listened to in my life. Considering cancelling my premium s...

Newbie

A few days ago my Spotify account randomly paired with another device on 3 separate occasions. Since then my playlists have all been deleted and the recently played music is music I've never listened...

toman95

Roadie

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Chang User name??

How can I change my username without shutting down the account and opening a new one?! I want to change this account from my person to business name.

Newbie

How can I change my username without shutting down the account and opening a new one?! I want to change this account from my person to business name.

MattSuda

Spotify Star

201 Views

1 replies

0 likes

  • 201 Views
  • 1 replies
  • 0 likes

Did n't upload the document that's needed for student promo but my account was charged three times

want to get the student promo but when i entered my CC number i couldn't upload my document. When i checked my CC acount, it was charged three times x Rp.29.990. And after that i didn't even get the premium privilege. Anyone know their number or emai...

Newbie

want to get the student promo but when i entered my CC number i couldn't upload my document. When i checked my CC acount, it was charged three times x Rp.29.990. And after that i didn't even get the ...

MattSuda

Spotify Star

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes