Cannot add a family memeber to premium family

[cherrybeena]

My husband can't join premium as it keeps saying he lives in a different country. This is not the case- he lives in my house in the UK! No one else in the family has had this problem. 

This is is very frustrating. Please help!

[SergioDavid]

Hi @cherrybeena, welcome to the Spotify Community!

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at both accounts..

Let us know how it goes and if you have any other questions.