Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Logging out automatically after logging in

Logging out automatically after logging in

I accidentally logged out of my account, yesterday and then, after resetting my password (as i forgot the original), logged in successfully and played music. 

But after some hours i opened the app and found that I'm logged out again, therefore i logged in again but this time, the app logged me out automatically instantly, and it does the same Everytime i enter my email id and password.

Reply
1 Reply

Hey @RaggedyMan1,

Apologies for the late reply, but maybe I can still help 🙂


I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random