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Hi.
My son's spotify account "miksepult" is not accessible anymore. When trying to reset password, no email is showing up.
Sent an email to Spotify support team June 5th - spotify case "#0073774 Reset password ref", still no response from Support Team.
What should be our next step ?
I will escalate that case to the community team to chase up for you.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
It appears that the case # you have provided is missing a digit. Could you double check this for us. Once we have the full case #, we'll get this looked into for you.
Sorry, correct case # 00737784
Thanks for that! I have now sent over an e-mail in response 🙂
Hi
I have had the same problem for a few months now. Have also contacted support, but no answer.
I can not reset my password when I don@t get the email. Can you please help?
@rusket wrote:
Hi
I have had the same problem for a few months now. Have also contacted support, but no answer.
I can not reset my password when I don@t get the email. Can you please help?
Hey, I've just replied to the support case you created this morning. Check your inbox.
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