Login issues

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Login issues

user-removed
Not applicable

 

 I had to cancel my Spotify with Hulu combined just so I can resubscribe.  The reason being I had to get a new card due to fraud issues through Visa.  I am trying to subscribe again I keep getting something went wrong please try again or get help. I am also getting payment failed. This is a brand new card so I don't understand what the problem could be.  Can someone please help me out with this issue.  I've tried everything even private mode and I am still getting the same issues.

 

Thank you.

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Re: Login issues

Rock Star 16
Rock Star 16

Hi,

 

Maybe you moved from the country you created your account. 

If that is not the issue I recommend contacting Spotify by completing this form.

 

Have a nice day 🙂

LoxerRock Star 16
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