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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9239 Views
  • 2 replies
  • 9 likes
  • Security
  • 9239 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483569 Views
  • 979 replies
  • 111 likes
  • Account
  • 483569 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211341 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211341 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121116 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121116 Views
  • 72 replies
  • 12 likes

Name ändern

Ich habe auf Facebook meinen Namen geändert aber im Spotify Account ändert er sich nicht. Warum? Ich möchte nicht, dass mein kompletter Name angezeigt wird

  • Newbie
  • Ich habe auf Facebook meinen Namen geändert aber im Spotify Account ändert er sich nicht.  Warum? Ich möchte nicht, dass mein kompletter Name angezeigt wird 
  • LlukKas
  • Composer
  • 1377 Views
  • 1 replies
  • 0 likes
  • Account
  • 1377 Views
  • 1 replies
  • 0 likes

Gift card pin code unreadable

When I tried to scrape off the protection from the back of the giftcard, parts of the PIN fell of, and now I can't read it and I can't redeem the card without it. I have TRIED TWICE to contact spotify support but I have yet to recieve any reply at al...

  • Casual Listener
  • When I tried to scrape off the protection from the back of the giftcard, parts of the PIN fell of, and now I can't read it and I can't redeem the card without it.   I have TRIED TWICE to con...
  • cataloga2003
  • Newbie
  • 33154 Views
  • 27 replies
  • 6 likes
  • 33154 Views
  • 27 replies
  • 6 likes

Solved!! Account got hacked

PlanPremiumCountryGermanyDeviceComputer, Playstation, Xiamo Redmi Note Pro 4Operating SystemiOS 10, Windows 10 My Question or Issue My account "coverurazz" got hacked and I can not change my password, because I can´t remember which email I took for v...

  • Casual Listener
  • Plan Premium Country Germany Device Computer, Playstation, Xiamo Redmi Note Pro 4 Operating System iOS 10, Windows 10   My Question or Issue  My account "coverurazz" got hacked an...
  • LlukKas
  • Composer
  • 927 Views
  • 3 replies
  • 0 likes
  • 927 Views
  • 3 replies
  • 0 likes

Unable to login

My spotify for some reason logged out by itself and now I cant log back in. Specifically, as soon as I click login button, it changes to "logging in" then nothing happens and goes back to "login" I tried re-installing and tried both wifi and data but...

  • Newbie
  • My spotify for some reason logged out by itself and now I cant log back in.  Specifically, as soon as I click login button, it changes to "logging in" then nothing happens and goes back to "log...
  • Loxer
  • Community Legend
  • 598 Views
  • 1 replies
  • 1 likes
  • Account
  • 598 Views
  • 1 replies
  • 1 likes

Account hacked

Today i got a email saying thad my email was changed from my accountand nwo iam logged out fo it and cant cancel my premium really need help with this

  • Visitor
  • Today i got a email saying thad my email was changed from my account and nwo iam logged out fo it and cant cancel my premium    really need help with this
  • Loxer
  • Community Legend
  • 802 Views
  • 2 replies
  • 0 likes
  • 802 Views
  • 2 replies
  • 0 likes

One family member studying in Australia

PlanFreeCountryAustralia/MalaysiaDeviceiPhone 7 plusOperating SystemiOS My Question or Issue My family wants to sign up for Family Plan in Malaysia but I am currently studying in Australia and my country for Spotify is currently Australia. Do i need ...

  • Casual Listener
  • Plan Free Country Australia/Malaysia Device iPhone 7 plus Operating System iOS   My Question or Issue  My family wants to sign up for Family Plan in Malaysia but I am currently st...
  • Maxim
  • Spotify Star
  • 418 Views
  • 1 replies
  • 0 likes
  • Premium
  • 418 Views
  • 1 replies
  • 0 likes

Family plan login issues

PlanPremium - familyCountry NZ DeviceHuawei P7Operating SystemAbndroid 4 My Question or IssueI am unable to log in on my daughter's mobile using her username in our family plan. When I enter the email address associated on Spotify with her username p...

  • Newbie
  • Plan Premium - family Country  NZ   Device Huawei P7 Operating System Abndroid 4   My Question or Issue I am unable to log in on my daughter's mobile using her username in o...
  • Maxim
  • Spotify Star
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

How to change coverart?

I would like to change the cover art for my playlists but am unsure how? Any help?

  • Regular
  • I would like to change the cover art for my playlists but am unsure how? Any help?
  • Bethany_Dawn
  • Community Legend
  • 1728 Views
  • 1 replies
  • 0 likes
  • Other
  • 1728 Views
  • 1 replies
  • 0 likes

I can't reset my password and log in

PlanPremiumCountryPoland DevicePhone - Lenovo/ ComputerOperating SystemWindows 10 My Question or Issue It's third time I am writing it, because of all the issues my problem created for me. Today I downloaded Spotify on the computer becasue I wanted t...

  • Casual Listener
  • Plan Premium Country Poland  Device Phone - Lenovo/ Computer Operating System Windows 10   My Question or Issue  It's third time I am writing it, because of all the issues my...
  • lwz6yr-2h_gp
  • Casual Listener
  • 355 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 355 Views
  • 1 replies
  • 0 likes

Need help

Today i bought Spotify premium with my friend's credit card then i use premium for 5 or 6 hours maybe then my account logout itselfs and says username or password is false. I cant reset my password too because when i click reset button it says email ...

  • Casual Listener
  • Today i bought Spotify premium with my friend's credit card then i use premium for 5 or 6 hours maybe then my account logout itselfs and says username or password is false. I cant reset my password t...
  • Artitu
  • Gig Goer
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Spotify email is premium when signing in with Facebook but not with just the email

PlanFree/PremiumCountryScotlandDeviceSamsung and PS4 Operating SystemAndroid My Question or Issue I've seen previously people posting about duplicate account issues and I believe that's what my problem is here. I am unable to sign into my PS4 with my...

  • Newbie
  • Plan Free/Premium Country Scotland Device Samsung and PS4   Operating System Android   My Question or Issue  I've seen previously people posting about duplicate account issu...
  • Artitu
  • Gig Goer
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Premium not working

PlanPremiumCountry AustraliaDevice(iPhone Operating System My Question or Issue My payment has been taken out and not working. This happens a lot lately.

  • Newbie
  • Plan Premium Country  Australia Device (iPhone  Operating System     My Question or Issue  My payment has been taken out and not working. This happens a lot lately....
  • Artitu
  • Gig Goer
  • 577 Views
  • 1 replies
  • 0 likes
  • 577 Views
  • 1 replies
  • 0 likes

Solved!! Why can't we play on more than one device?

Just recently have I noticed that I can only play on one device at a time. Me and my girlfriend have completely different music tastes though we usually share the same spotify account. I was playing some music on my computer and as soon as my girlfri...

  • Visitor
  • Just recently have I noticed that I can only play on one device at a time.   Me and my girlfriend have completely different music tastes though we usually share the same spotify account. &...
  • tjcollide
  • Newbie
  • 149368 Views
  • 147 replies
  • 21 likes
  • Account
  • 149368 Views
  • 147 replies
  • 21 likes

Superuser Contribution Showing up as 'Other Friends' to my friends

Hi, I've followed a few friends (who have followed me back) and after a few days the friends feed started to work and they started showing up. However, there are a few problems: 1. It's basically not updating for me. I see what they were listening to...

  • Newbie
  • Hi,   I've followed a few friends (who have followed me back) and after a few days the friends feed started to work and they started showing up. However, there are a few problems:   1. ...
  • Alfredo
  • Roadie
  • 413 Views
  • 1 replies
  • 0 likes
  • Other
  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium payment not working

Spotify just emailed me last night, says that they can't get my premium payment working and now i they need to update my payment details so i clicked the "keep spotify premium" below and i've put my sim number and clicked "change payment method" and ...

  • Regular
  • Spotify just emailed me last night, says that they can't get my premium payment working and now i they need to update my payment details so i clicked the "keep spotify premium" below and i've put my ...
  • Alfredo
  • Roadie
  • 323 Views
  • 1 replies
  • 0 likes
  • Account
  • 323 Views
  • 1 replies
  • 0 likes

Solved!! How to change display name?

I have recently created an account, and sped through the process and didn't realise that the display name I chose wasn't what I really wanted. Is there a way to change it? Note that I am not talking about the username, which I'm aware is different an...

  • Visitor
  •   I have recently created an account, and sped through the process and didn't realise that the display name I chose wasn't what I really wanted. Is there a way to change it?   Note that ...
  • user-removed
  • Not applicable
  • 55285 Views
  • 1 replies
  • 0 likes
  • 55285 Views
  • 1 replies
  • 0 likes

Account login problem

Hi. I just bought preminum account with my friend's credit card.Paid was done. But the at same day account was loged out somehow. And i cannt login again i cant reset my password in reset page dont tell about it says mail isnt true ...

  • Casual Listener
  • Hi. I just bought preminum account with my friend's credit card. Paid was done.  But the at same day account was loged out somehow. And i cannt login again i cant reset my password in reset pa...
  • ijt0v-m2i_3cm
  • Casual Listener
  • 325 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 325 Views
  • 1 replies
  • 0 likes

Logging out of all devices does not log out of Google Home Mini

So I connected to a google home mini sometime ago, I think it was at a random party of a friend of a friends - I actually don't totally remember...but anyways I now have little means of communicating with the other party which I want to point out fir...

  • Newbie
  • So I connected to a google home mini sometime ago, I think it was at a random party of a friend of a friends - I actually don't totally remember...but anyways I now have little means of communicating...
  • user-removed
  • Not applicable
  • 6663 Views
  • 3 replies
  • 0 likes
  • Account
  • 6663 Views
  • 3 replies
  • 0 likes

Superuser Contribution Linked to unknown FB account

Hello All, Recently i noticed that my spotify account is linked to a facebook account which belongs to someone else. I donot have a facebook account and i didn't make any attempts link to any account. The 'other' person's name and display pic started...

  • Casual Listener
  • Hello All,   Recently i noticed that my spotify account is linked to a facebook account which belongs to someone else.  I donot have a facebook account and i didn't make any attempts link...
  • parablespace
  • Casual Listener
  • 937 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 937 Views
  • 4 replies
  • 0 likes

Superuser Contribution Ik heb nooit premium gedownload en betaal toch

Hey, iedere maand krijg ik een rekening van 9,99 terwijl mijn spotify free is. Daarnaast betaalde ik iedere maand een spotify premium abbonement van 4,99 voor mijn zoon, terwijl ik daar nooit een afrekening van zie. Ik heb al gecontroleerd dat mijn s...

  • Newbie
  • Hey,  iedere maand krijg ik een rekening van 9,99 terwijl mijn spotify free is. Daarnaast betaalde ik iedere maand een spotify premium abbonement van 4,99 voor mijn zoon, terwijl ik daar nooit ...
  • Alfredo
  • Roadie
  • 518 Views
  • 1 replies
  • 0 likes
  • 518 Views
  • 1 replies
  • 0 likes