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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2938 Views
  • 0 replies
  • 8 likes
  • Security
  • 2938 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455603 Views
  • 973 replies
  • 109 likes
  • Account
  • 455603 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202020 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202020 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110273 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110273 Views
  • 72 replies
  • 12 likes

Random devices connect to my spotify account frequently

So about 3 weeks or so ago I started to experience random devices connecting to my account while I am listening. My music then switches to whatever they are listening to. This happens everywhere... at home on my home wifi... out and about on the trai...

  • Casual Listener
  • So about 3 weeks or so ago I started to experience random devices connecting to my account while I am listening.  My music then switches to whatever they are listening to.  This happens eve...
  • Avery_is_lost
  • Regular
  • 1242 Views
  • 2 replies
  • 1 likes
  • Premium
  • 1242 Views
  • 2 replies
  • 1 likes

Premium subscription

I am paying a subscription for Premium. My iphone recognises it, but not my desktop or Ipad. Please help me synch my Spotify apps, thank you

  • Newbie
  • I am paying a subscription for Premium. My iphone recognises it, but not my desktop or Ipad.  Please help me synch my Spotify apps, thank you 
  • JackBeau
  • Composer
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Can't sign in

Hi guys so my mother signed up for Spotify, so the thing is I am paying for it and she recently got a new phone so does not know what info she signed in with, I'm paying for this service and have no access, please help.....

  • Newbie
  • Hi guys so my mother signed up for Spotify,  so the thing is I am paying for it and she recently got a new phone so does not know what info she signed in with,  I'm paying for this service ...
  • Maxim
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Recupera assinatura premium

Eu tenho assinatura premium,mais esqueci a senha e o emeil,como posso ter acesso a conta novamente?

  • Visitor
  • Eu tenho assinatura premium,mais esqueci a senha e o emeil,como posso ter acesso a conta novamente?
  • Bittencourt
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sincronizar minha conta com meu faceboom

Eu fiz uma conta com facbook bem antigamente e não lembrava, recentemente criei outra conta com outro email, na momento em que fui sincronizar minha conta nova com meu facebook, n foi possível.Gostaria de saber como posso sincronizar minha nova conta...

  • Casual Listener
  • Eu fiz uma conta com facbook bem antigamente e não lembrava, recentemente criei outra conta com outro email, na momento em que fui sincronizar minha conta nova com meu facebook, n foi possível. Gost...
  • Hans1993
  • Casual Listener
  • 615 Views
  • 2 replies
  • 0 likes
  • Account
  • 615 Views
  • 2 replies
  • 0 likes

Superuser Contribution My account

Please help me with my account!

  • Visitor
  • Please help me with my account!
  • SergioDavid
  • Roadie
  • 1078 Views
  • 1 replies
  • 0 likes
  • 1078 Views
  • 1 replies
  • 0 likes

Spotify family

Ciao,ho iniziato un abbonamento con Spotify family con degli amici ma non ho confermato il mio account e a causa di questo il mio abbonamento Spotify family si è annullato. La mia amica mi ha rispedito l’ invito ma non riesco ad accettarlo e a rientr...

  • Newbie
  • Ciao, ho iniziato un abbonamento con Spotify family con degli amici ma non ho confermato il mio account e a causa di questo il mio abbonamento Spotify family si è annullato. La mia amica mi ha rispe...
  • francesca_ad
  • Music Fan
  • 738 Views
  • 1 replies
  • 0 likes
  • 738 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify has locked my account

I created a Spotify account in February 2017 with my email account only for use on my mobile . Since yesterday, Spotify has without permission or my consent connected to my Facebook account ( which also uses the same email) and thus, has rendered my ...

  • Visitor
  • I created a Spotify account in February 2017 with my email account only for use on my mobile . Since yesterday,  Spotify has without permission or my consent connected to my Facebook account ( w...
  • SergioDavid
  • Roadie
  • 530 Views
  • 1 replies
  • 0 likes
  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot connect Facebook account to Spotify account

Welcome. I have got problem with connecting Spotify account to Facebook account. I unlink Facebook account and after that I removed my account on Facebook. At now in the desktop application I have not option to link my new Facebook account and in the...

  • Newbie
  • Welcome. I have got problem with connecting Spotify account to Facebook account. I unlink Facebook account and after that I removed my account on Facebook. At now in the desktop application I have no...
  • SergioDavid
  • Roadie
  • 634 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 634 Views
  • 1 replies
  • 0 likes

(Family) Premium account has NO (!) zip code

I got premium and family since years but today I learned that there is no zip code saved for my account, which makes the identification of family members impossible. I cant change or update it anywhere, regardless of which payment options I choose. A...

  • Visitor
  • I got premium and family since years but today I learned that there is no zip code saved for my account, which makes the identification of family members impossible. I cant change or update it anywhe...
  • Maxim
  • Spotify Star
  • 760 Views
  • 3 replies
  • 0 likes
  • 760 Views
  • 3 replies
  • 0 likes

printing reciepts

Hi I can see my reciepts, and theyre fine.but theres no printed version, with my name on it, that i can officialy use.is there? shouldn't there be?

  • Casual Listener
  • Hi   I can see my reciepts, and theyre fine. but theres no printed version, with my name on it, that i can officialy use. is there?  shouldn't there be?
  • Maxim
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Betaling

Hoi,Ik ben van premium naar family account gegaan maar heb ff geen rekening gehouden met de maand betaling. Vorige week is er geld afgeschreven voor mijn premium, moet ik nu weer 14,95 betalen? Thx

  • Casual Listener
  • Hoi, Ik ben van premium naar family account gegaan maar heb ff geen rekening gehouden met de maand betaling.    Vorige week is er geld afgeschreven voor mijn premium, moet ik nu weer 14,...
  • Dinan
  • Casual Listener
  • 355 Views
  • 2 replies
  • 0 likes
  • 355 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ability to see when you have registered as user to Spotify

I would love to have the ability to see when I have registered my account on Spotify. Also as a next step, I would love to see when I subscribed to Premium account. Is this info available anywhere?

  • Casual Listener
  • I would love to have the ability to see when I have registered my account on Spotify. Also as a next step, I would love to see when I subscribed to Premium account.    Is this i...
  • zamdee
  • Casual Listener
  • 391 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 391 Views
  • 2 replies
  • 0 likes

Log in won't respond

Okay, so I coulden't get connection to spotify on my mac. I decided to log out, and try to log in again, but now when I try to log in neither of the buttons will respond. When I press the ''Log in with facebook'' nothing happens, and when I use my lo...

  • Newbie
  • Okay, so I coulden't get connection to spotify on my mac. I decided to log out, and try to log in again, but now when I try to log in neither of the buttons will respond. When I press the ''Log ...
  • menzi80
  • Newbie
  • 635 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 635 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cant logg in because of offline mode

Hey, I cant logg in to my student premium account on my android phone. When I want to logg in, it wants me to switch from offline to online mode, but since i cant logg in I cant switch the modes. Can someone help me please? Thanks in advance,Tomas

  • Casual Listener
  • Hey, I cant logg in to my student premium account on my android phone. When I want to logg in, it wants me to switch from offline to online mode, but since i cant logg in I cant switch the modes. Can...
  • Jack
  • Roadie
  • 430 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 430 Views
  • 3 replies
  • 0 likes

Changing country with Premium account not possible

I'm attempting to update my country settings on my Premium account as my credit card is about to expire and my new card is issued in a different country. Following the guide here tells me to enter my new card details and I will be prompted to change ...

  • Casual Listener
  • I'm attempting to update my country settings on my Premium account as my credit card is about to expire and my new card is issued in a different country. Following the guide here tells...
  • rdamyon
  • Casual Listener
  • 394 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 394 Views
  • 2 replies
  • 0 likes

Can't log in on my phone

Hi, I've got a premium account, but for some reason it won't let me log in on the app. I can log in fine on the browser. I've tried resetting my password, but no luck! I've also got a regular account and that one is working fine on my phone when I tr...

  • Newbie
  • Hi, I've got a premium account, but for some reason it won't let me log in on the app. I can log in fine on the browser. I've tried resetting my password, but no luck! I've also got a regular account...
  • Luke
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Unable to log in - no error message

I'm trying to get started with Spotify, but this is really frustrating. This is happening in the App: I try to log in after having registered - I type in my email and password and nothing happens. If my password is wrong, it displays the error messag...

  • Casual Listener
  • I'm trying to get started with Spotify, but this is really frustrating.   This is happening in the App:  I try to log in after having registered - I type in my email and password and noth...
  • Luke
  • Spotify Star
  • 337 Views
  • 1 replies
  • 0 likes
  • Login
  • 337 Views
  • 1 replies
  • 0 likes

problem with changing email/password

Hello Spotify-Community, I have a kinda little issue. I do not know my password and the current connected email address does not exist anymore (really old).In a little more detail: My spotify account used to be connected to facebook, so i logged in w...

  • Casual Listener
  • Hello Spotify-Community,  I have a kinda little issue. I do not know my password and the current connected email address does not exist anymore (really old). In a little more detail: My sp...
  • Flanstario1
  • Composer
  • 827 Views
  • 8 replies
  • 0 likes
  • Account
    Login
    Security
  • 827 Views
  • 8 replies
  • 0 likes