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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 370 Views
  • 0 replies
  • 6 likes
  • Security
  • 370 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439127 Views
  • 970 replies
  • 108 likes
  • Account
  • 439127 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195007 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195007 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106745 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106745 Views
  • 70 replies
  • 11 likes

Superuser Contribution Account Problem

I have been logged out of spotify for some reason and cant remember my password, i know my username but dont know what email address it is associated with so cant get a password reset any help?

  • Newbie
  • I have been logged out of spotify for some reason and cant remember my password, i know my username but dont know what email address it is associated with so cant get a password reset   any he...
  • user-removed
  • Not applicable
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
  • 269 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Made an account with Facebook, how to unlink?

I recently purchased Spotify Premium (Family), and made a new account as I wasn't sure if I had one already. However, when I went to link my Facebook account to said account, it'd already been used. After some looking around, it turns out I'd already...

  • Newbie
  • I recently purchased Spotify Premium (Family), and made a new account as I wasn't sure if I had one already. However, when I went to link my Facebook account to said account, it'd already been used. ...
  • user-removed
  • Not applicable
  • 751 Views
  • 1 replies
  • 0 likes
  • 751 Views
  • 1 replies
  • 0 likes

Playlist disappeared

I opened my Spotify app only to find out my playlists disappeared. Weirdest part is that they’ve been replaced by two completely different playlists that I never made. Also, my daily mix is still the same, consisting of artists on my old playlist. I ...

  • Newbie
  • I opened my Spotify app only to find out my playlists disappeared. Weirdest part is that they’ve been replaced by two completely different playlists that I never made. Also, my daily mix is still the...
  • Luke
  • Spotify Star
  • 897 Views
  • 3 replies
  • 0 likes
  • 897 Views
  • 3 replies
  • 0 likes

My profile doesn't come up when I search it and doesn't offer the options to Follow or be Followed

I just created a new profile and when I search it, my profile does not show up as an option. In addition, at the top of my user page, I don't have the option to follow other users or have them follow me. Any ideas as to why that is? I have a second a...

  • Casual Listener
  • I just created a new profile and when I search it, my profile does not show up as an option. In addition, at the top of my user page, I don't have the option to follow other users or have them follow...
  • Luke
  • Spotify Star
  • 1020 Views
  • 5 replies
  • 0 likes
  • 1020 Views
  • 5 replies
  • 0 likes

Superuser Contribution Help Please ..... I am being charged for premium but not able to access

Hi there , I need help please. I am paying for a premium subscription but am not able to access it. I can't remember any login details (account, e-mail used or password) How do I contact Spotify to either cancel subscription or gain access to my acco...

  • Visitor
  • Hi there , I need help please.   I am paying for a premium subscription but am not able to access it. I can't remember any login details (account, e-mail used or password) How do I contact Spo...
  • Chris
  • Spotify
  • 537 Views
  • 2 replies
  • 0 likes
  • 537 Views
  • 2 replies
  • 0 likes

Recently Played Artists Not Updating while playing Playlists

Hello, I know there was recently an issue with the Recently Played Artists section. I have noticed over the last few days that it does not appear to update when I am playing music from a playlist. I am pretty sure it used to update no matter if I wer...

  • Casual Listener
  • Hello,   I know there was recently an issue with the Recently Played Artists section. I have noticed over the last few days that it does not appear to update when I am playing music from a pla...
  • Lencu
  • Casual Listener
  • 713 Views
  • 3 replies
  • 1 likes
  • Other
    Premium
  • 713 Views
  • 3 replies
  • 1 likes

Superuser Contribution How can i change my currency ?

Hi, Spotify charging $ from my bank acount. It hase to be Turkish Lira but i couldnt find any option. I need help. How can i change my currency ?

  • Newbie
  • Hi,  Spotify charging $ from my bank acount. It hase to be Turkish Lira but i couldnt find any option. I need help. How can i change my currency ? 
  • user-removed
  • Not applicable
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charging My Paypal Account and i dont use your service

I have just noticed a charge taken from my paypal account and i have never used or sighed up tou you service can you pls let me know how i receive a refund for this..

  • Newbie
  • I have just noticed a charge taken from my paypal account and i have never used or sighed up tou you service can you pls let me know how i receive a refund for this..
  • user-removed
  • Not applicable
  • 402 Views
  • 1 replies
  • 0 likes
  • Account
  • 402 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Premium Stopped Working!

I purchased a Spotift Premium account in December for a year long subscription and yet in three months, I play my songs and it has advertisements and does not allow me to listen individual songs on my iPhone and google home. This has been happening f...

  • Newbie
  •  I purchased a Spotift Premium account in December for a year long subscription and yet in three months, I play my songs and it has advertisements and does not allow me to listen individual song...
  • Fitzhake
  • Newbie
  • 1460 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1460 Views
  • 2 replies
  • 0 likes

How to fix random playing and pausing (All Devices)

Hi there, I've had this issue for the past 5+ months and haven't been able to find a single solution. I am a Spotify premium member and have been for a couple of years now. I've added my account to many of my devices (Android phone, Echo Dot, Xbox On...

  • Casual Listener
  • Hi there,   I've had this issue for the past 5+ months and haven't been able to find a single solution.   I am a Spotify premium member and have been for a couple of years now. I've add...
  • mcolfax
  • Casual Listener
  • 2287 Views
  • 3 replies
  • 2 likes
  • Account
    Other
    Premium
    Subscription
  • 2287 Views
  • 3 replies
  • 2 likes

Superuser Contribution Continuing charges for unsubscribed spotify account

My credit card was charged for a spotify subscription despite unsubscribing last march. .i contacted my credit card support and they told me i should get in touch with spotify support. . I need whatever is connected with my credit card to be disconti...

  • Newbie
  • My credit card was charged for a spotify subscription despite unsubscribing last march. .i contacted my credit card support and they told me i should get in touch with spotify support. . I need whate...
  • user-removed
  • Not applicable
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Playing Commercials While Listening to Music

Please help. My Spotify suddenly started playing commercials at the same time music is playing. I keep hearing bladder commercials.

  • Visitor
  • Please help. My Spotify suddenly started playing commercials at the same time music is playing. I keep hearing bladder commercials. 
  • Melody
  • Spotify
  • 777 Views
  • 3 replies
  • 0 likes
  • 777 Views
  • 3 replies
  • 0 likes

Superuser Contribution Delete one account

Hi, i two accounts. One i use to used in Austria last year and i created by connecting with my Facebook account. Few weeks ago Spotify it is available in Romania and i try to connect with that account and i create another account with other email adr...

  • Newbie
  • Hi, i two accounts. One i use to used in Austria last year and i created by connecting with my Facebook account. Few weeks ago Spotify it is available in Romania and i try to connect with that accoun...
  • Melody
  • Spotify
  • 385 Views
  • 3 replies
  • 0 likes
  • 385 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account mess.

Hi there! So, my problem is, my Facebook and my Premium account emails are different, so i basically have 2 spotify account, the fb one, and the used email with premium with it, i want to link my spotify premium with my facebook, but the email/accoun...

  • Visitor
  • Hi there! So, my problem is, my Facebook and my Premium account emails are different, so i basically have 2 spotify account, the fb one, and the used email with premium with it, i want to link my spo...
  • user-removed
  • Not applicable
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forgot Password and Email Associated with Account deleted

The email that was connected to my Spotify has been deleted, and I have been logged out on my mobile device after forgetting my password. How can I go about rectifying this?

  • Newbie
  • The email that was connected to my Spotify has been deleted, and I have been logged out on my mobile device after forgetting my password. How can I go about rectifying this?
  • user-removed
  • Not applicable
  • 484 Views
  • 1 replies
  • 0 likes
  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium not working

Hi, we have family premium and still can't listen on multiple devices simultaneously. Help please. beyond frustrated.

  • Newbie
  • Hi, we have family premium and still can't listen on multiple devices simultaneously. Help please. beyond frustrated.   
  • user-removed
  • Not applicable
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log out of all devices not working!!! Someone else using my account!

Hello! I have gone to the " Log out everywhere" under my account and also changed my password recently and re-signed in. Clearly, this did not log out of all devices, Alexa ECHO Dot is still logged in at my friends place and using my account! Can som...

  • Newbie
  • Hello!   I have gone to the " Log out everywhere" under my account and also changed my password recently and re-signed in. Clearly, this did not log out of all devices, Alexa ECHO Dot is still...
  • Sweenytee
  • Newbie
  • 16879 Views
  • 5 replies
  • 4 likes
  • 16879 Views
  • 5 replies
  • 4 likes

Solved!! Somebody else is playing on my iphone

Hello, today I got a strange bug: i deleted spotify ios app, in order to remove all of my downloaded music. After reinstall and re-log-in i started to play my music as usual. After few soconds a very different music (what i have never heared) was sta...

  • Newbie
  • Hello,   today I got a strange bug: i deleted spotify ios app, in order to remove all of my downloaded music. After reinstall and re-log-in i started to play my music as usual. After few socon...
  • Nico
  • Community Legend
  • 745 Views
  • 2 replies
  • 0 likes
  • 745 Views
  • 2 replies
  • 0 likes

Someone keeps logging into my account

Someone I don't know keeps logging into my account. I have changed all my passwords, I unlog from all devices and when I relog they're still there.I have no idea how they keep getting my password. Please help

  • Casual Listener
  • Someone I don't know keeps logging into my account. I have changed all my passwords, I unlog from all devices and when I relog they're still there. I have no idea how they keep getting my password...
  • Luke
  • Spotify Star
  • 14577 Views
  • 6 replies
  • 3 likes
  • Security
  • 14577 Views
  • 6 replies
  • 3 likes

Superuser Contribution Premium Family Problem

Hi guys. I'm trying to add my girlfriend to spotify family again after she forgot her old login data when moving to a new phone. Now everytime she tries to join the account it says not possible in the registering field. Well but why? It should be per...

  • Newbie
  • Hi guys. I'm trying to add my girlfriend to spotify family again after she forgot her old login data when moving to a new phone. Now everytime she tries to join the account it says not possible in th...
  • Melody
  • Spotify
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes