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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84747 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
661630 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
743676 Views
18 replies
29 likes
I have just realised that my spotify premium has been hacked and i have been charged with multiple times for premium for family which I did not subscribe. It was only when spotify sent me an email saying that my email has been changed till i realized...
I have just realised that my spotify premium has been hacked and i have been charged with multiple times for premium for family which I did not subscribe. It was only when spotify sent...
Regular
495 Views
2 replies
0 likes
How should I change my country?In the Payment options i can't update my debit card to the new one, because the new one is from the new country.Oh really? That is the reason i want to update. So change the country first.And how? It's grey marked, can'...
How should I change my country? In the Payment options i can't update my debit card to the new one, because the new one is from the new country. Oh really? That is the reason i want to update. So c...
Casual Listener
449 Views
2 replies
0 likes
We have premium, and control Spotify on our heos speakers from two phones. When I leave the house and someone at home starts Spotify up on the speakers, a notification pops on my phone (now not on the same network) and stops playback of other apps, a...
We have premium, and control Spotify on our heos speakers from two phones. When I leave the house and someone at home starts Spotify up on the speakers, a notification pops on my phone (now not on th...
Spotify
1154 Views
3 replies
0 likes
Hey guys,I'm a student and I got the discount of 50% by unidays. I've created a new account and deleted the old one, but it isn't possible to get the discount again for the new one, even if the old one isn't available. Do you know how to change this?...
Hey guys, I'm a student and I got the discount of 50% by unidays. I've created a new account and deleted the old one, but it isn't possible to get the discount again for the new one, even if the old...
Regular
350 Views
1 replies
0 likes
Hi, I have had to open a second Spotify account because I have forgot my password to my old account and my email I used for it has been hacked and shut down so I cannot access it, however I am still paying for because I can’t cancel it without loggin...
Hi, I have had to open a second Spotify account because I have forgot my password to my old account and my email I used for it has been hacked and shut down so I cannot access it, however I am still ...
Casual Listener
546 Views
2 replies
0 likes
Hello everyone.I'm trying to change details, but I cannot because it appears in the field of the email error: We're sorry, that email is taken when I click Save changes.I deleted the other Facebook user, but without success.Can anyone help me??
Hello everyone. I'm trying to change details, but I cannot because it appears in the field of the email error: We're sorry, that email is taken when I click Save changes. I deleted the other Facebo...
Regular
401 Views
1 replies
0 likes
salve sono in Germania e ho creato qui il mio account, ho provato a contattare il supporto tramite email ma non ho avuto mai risposta, vorrei cambiare paese all'account e mettere Italia per favore aiutatemi non è possibile arrivano sempre playlist te...
salve sono in Germania e ho creato qui il mio account, ho provato a contattare il supporto tramite email ma non ho avuto mai risposta, vorrei cambiare paese all'account e mettere Italia per fav...
Roadie
5842 Views
1 replies
1 likes
Hello all, I want to change my adress on this website. But when i do spotify says that the e-mail adress is already in use. But i didn't change my e-mail and the e-mail that is filled in is my current spotify log in. So i can't change any information...
Hello all, I want to change my adress on this website. But when i do spotify says that the e-mail adress is already in use. But i didn't change my e-mail and the e-mail that is filled in is ...
Roadie
468 Views
1 replies
0 likes
I got my "12 months for the price of 10" subscription running from december, now out of few different concerns and reasons I was thinking is it possible to transfer my music and playlists to brand-new account? Would I then also get the remaining time...
I got my "12 months for the price of 10" subscription running from december, now out of few different concerns and reasons I was thinking is it possible to transfer my music and playlists to brand-ne...
Regular
506 Views
1 replies
0 likes
I have a premium account and I moved to another country. I want to update my country settings and the dropdown menu for the country is locked in my profile. So I cannot change my account's location. When I follow the following Help for Premium users ...
I have a premium account and I moved to another country. I want to update my country settings and the dropdown menu for the country is locked in my profile. So I cannot change my account's location. ...
Regular
1073 Views
3 replies
0 likes
Hi, I am a new artist with my Music recorded but no uploaded yet. I downloaded the Spotify For Artists application on my phone in hopes of creating an Artist page but it keeps asking me to claim my page but I don't even have one?? When I type my Stag...
Hi, I am a new artist with my Music recorded but no uploaded yet. I downloaded the Spotify For Artists application on my phone in hopes of creating an Artist page but it keeps asking &n...
Spotify Star
8301 Views
3 replies
2 likes
Hi, I'm using Spotify Premium with mobile operator campaign (Vodafone Turkey) and I couldn't cancel my subscription. When I talked mobile operator customer representative, she said that they can't help with this issue, only Spotify can handle members...
Hi, I'm using Spotify Premium with mobile operator campaign (Vodafone Turkey) and I couldn't cancel my subscription. When I talked mobile operator customer representative, she said that they can't he...
Regular
371 Views
1 replies
0 likes
Hello, I would like a help, I have been observing that at the time, there are other devices connected to my account that I have never seen because I never passed my spotify account to another person, usually I log in to my account and it appears that...
Hello, I would like a help, I have been observing that at the time, there are other devices connected to my account that I have never seen because I never passed my spotify account to another person,...
Spotify Star
821 Views
1 replies
0 likes
Olá, gostaria de uma ajuda, venho observando que a um bom tempo, ha outros dispositivos conectados na minha conta que nunca vi pois nunca passei minha conta spotify para outra pessoa, geralmente eu fico logado na minha conta e aparece que está tocand...
Olá, gostaria de uma ajuda, venho observando que a um bom tempo, ha outros dispositivos conectados na minha conta que nunca vi pois nunca passei minha conta spotify para outra pessoa, geralmente eu f...
Spotify Star
734 Views
1 replies
0 likes
Hi guys, I recently change my mobile company (I switch from Fido to Rogers) and when I was with fido I subscribed to spotify premium. Now that I am with rogers I want to stop my subscription from premium. Here comes the problem, when I go to Spotify....
Hi guys, I recently change my mobile company (I switch from Fido to Rogers) and when I was with fido I subscribed to spotify premium. Now that I am with rogers I want to stop my subscription from pre...
Casual Listener
1132 Views
2 replies
0 likes
Olá. Entro no Spotify através do Facebook. Mas na minha conta do Spotify esta com o meu e-mail antigo. Entro na opção para alterar e ele pede pra mim alterar dentro do Facebook, mas o e-mail que está no Facebook já é o novo. Como faço pra alterar no ...
Olá. Entro no Spotify através do Facebook. Mas na minha conta do Spotify esta com o meu e-mail antigo. Entro na opção para alterar e ele pede pra mim alterar dentro do Facebook, mas o e-mail que está...
Spotify Star
370 Views
1 replies
0 likes
Queria trocar o responsavel pelos pagamentos da conta sem ter que desfaze-la. Obrigado
Queria trocar o responsavel pelos pagamentos da conta sem ter que desfaze-la. Obrigado
Spotify Star
509 Views
1 replies
0 likes
I think this is a huge structural problem with Spotify. It accepts when I login with Facebook, but not through e-mail and password.I just reset my password and Spotify won't recognize it. My account was first created through Facebook, but I don't wan...
I think this is a huge structural problem with Spotify. It accepts when I login with Facebook, but not through e-mail and password. I just reset my password and Spotify won't recognize it. ...
Roadie
740 Views
1 replies
0 likes
Hello all, I created my account without the intent of keeping it. It was a sort of test-drive of the application for me, and I wanted to see what it would offer. Now, I love the app and use it daily!However, I'm stuck with this username that I create...
Hello all, I created my account without the intent of keeping it. It was a sort of test-drive of the application for me, and I wanted to see what it would offer. Now, I love the ...
Spotify Star
404 Views
1 replies
0 likes
So, I have family plan, recently I invited a new person for join on my plan, buuuuuut, the problem is, when the person opens the invite, then show a different person account, but the account is mine, the invite mail is on my name, but when the person...
So, I have family plan, recently I invited a new person for join on my plan, buuuuuut, the problem is, when the person opens the invite, then show a different person account, but the account is mine,...
Roadie
642 Views
1 replies
0 likes
