Merging artist profile problem

[tomflynnmusic]

Hi,

I have tried 2 times now to control my own Artist name and i still can't do it. I have gone through all the checks, provided all the info, and everytime i hear nothing.

What have i got to do to be able to control my own artist name?

I have a regular profile, then there is my Artist name, which has nearly 800 followers, i want to merge the 2 or be able to control the Artist profile. 

Thank you

[Maxim]

Hey @tomflynnmusic,

I recommend checking out http://spotifyartists.com/verification for info about Artist Verification.

[tomflynnmusic]

Hi,

Thanks for your reply. I've read that article and followed it. I've done the completion process twice and still I cannot control my own artist name. I'm just hearing nothing back from Spotify once I've done it all.

[Maxim]

Please send me the URI / Link of your artist page

Thanks!

[tomflynnmusic]

Sure here you go -

https://open.spotify.com/artist/3lSeZGCmgYasoeYml0hQY8

That was from a mobile. Let me know if you need it from desktop.

Thanks for your help, really appreciate it.

[Maxim]

Thank you. Have you reached out to the Artist Services team via this form yet? https://www.spotifyartists.com/contact-us/

[tomflynnmusic]

Yes, reached out and nobody has replied both times.

[Maxim]

It can take up to 6 weeks to hear back from the team

[tomflynnmusic]

It has been about 6 weeks now. 

This is is very annoying, i wouldnt mind if they kept me informed but you just hear nothing. how am i meant to sort this out?

[Maxim]

I recommend reaching out to Spotify Support, they'll be able to chase this up for you.

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.