Money coming out my account when account was cancelled

[JaneeeBrown]

I cancelled my membership and card details two months ago but a payment came out i sent a contact me message but this is Urgent as the money has been taken from an account which is used for student Finance which needs to be paid on the 7th Jan 2013. case; #00468494

[Peter__]

Hey 🙂 

If you have got in touch via the contact form then an agent will get back to you as soon as possible, normally within 24 hours. 

If you got an automated email reply which directed you to the community, you need to reply directly to that email for your case to be picked up by the team. 

Peter