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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14805 Views

7 replies

11 likes

Security
  • 14805 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

553910 Views

991 replies

116 likes

Account
  • 553910 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131196 Views

74 replies

12 likes

Account
Login
Premium
  • 131196 Views
  • 74 replies
  • 12 likes

How to switch off Spotify spamming my facebook friends

How can I avoid that spotify sends out emails to my friends when I update a playlist? This is an outrageous breach of privacy and I wonder why there has not yet been a class action lawsuit against them!

Casual Listener

How can I avoid that spotify sends out emails to my friends when I update a playlist? This is an outrageous breach of privacy and I wonder why there has not yet been a class action lawsuit against th...

Peter__

Community Legend

1142 Views

5 replies

0 likes

  • 1142 Views
  • 5 replies
  • 0 likes

Why are downloads "not supported" at the moment?

Website does not offer any explanation..any one else provide any? Thanks in advance as this has been the same for a few days now.

Casual Listener

Website does not offer any explanation..any one else provide any?   Thanks in advance as this has been the same for a few days now.

chrisworld

Casual Listener

1111 Views

6 replies

0 likes

  • 1111 Views
  • 6 replies
  • 0 likes

Limited Music Choice, even with premium?

Hello, I recently unsubscribed my Spotify Premium Account linked to Facebook (it's back to free now) and created another Premium one without Facebook. So, I just wanted to start a playlist and while looking up the music I realised the results I have ...

Regular

Hello,   I recently unsubscribed my Spotify Premium Account linked to Facebook (it's back to free now) and created another Premium one without Facebook. So, I just wanted to start a playl...

LaliSchnuu

Regular

1239 Views

8 replies

0 likes

  • 1239 Views
  • 8 replies
  • 0 likes

Money coming out my account when account was cancelled

I cancelled my membership and card details two months ago but a payment came out i sent a contact me message but this is Urgent as the money has been taken from an account which is used for student Finance which needs to be paid on the 7th Jan 2013. ...

Casual Listener

I cancelled my membership and card details two months ago but a payment came out i sent a contact me message but this is Urgent as the money has been taken from an account which is used for student F...

Peter__

Community Legend

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

can't go offline

i do not seem to be able to put on offlinemode on my computer anymore. I can make my lists available offline but then i can't go offline. what is wrong? i've tried logging out and in and shutting it down, but noting works.

Visitor

i do not seem to be able to put on offlinemode on my computer anymore. I can make my lists available offline but then i can't go offline. what is wrong? i've tried logging out and in and shutting it ...

Peter__

Community Legend

1221 Views

1 replies

0 likes

  • 1221 Views
  • 1 replies
  • 0 likes

2nd email sent about deleting account, hopefully get a reply this time!

I have had issues with my account and another account that I also own (how I ended up with two is beyond me). I have contacted spotify via form twice (once a few weeks back and once today) with this account but as I do not have access (or have heard ...

Newbie

I have had issues with my account and another account that I also own (how I ended up with two is beyond me). I have contacted spotify via form twice (once a few weeks back and once today) with this ...

meahtenoha

Spotify

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes

password

I cant change my password, and when i click on the "forgot the password" im typing in my email (the old email), the i changed to the new email on my account but it still dont work... sorry for this.... how the **bleep** can i change it ? im going MAD...

Newbie

I cant change my password, and when i click on the "forgot the password" im typing in my email (the old email), the i changed to the new email on my account but it still dont work... sorry for this.....

Peter__

Community Legend

221 Views

1 replies

0 likes

  • 221 Views
  • 1 replies
  • 0 likes

Trial Premium to Actual Premium

Hi, I was just wondering how I could switch from the 30-day free trial of Spotify premium to the actual paid for Premium (I want the $9.99 month subscription). I just began the trial today 1-03-13 and I wish to switch to the actual premium because I ...

Newbie

Hi, I was just wondering how I could switch from the 30-day free trial of Spotify premium to the actual paid for Premium (I want the $9.99 month subscription). I just began the trial today 1-03-13 an...

Marco

Community Legend

204 Views

1 replies

0 likes

  • 204 Views
  • 1 replies
  • 0 likes

Error 21 - We are having problems with the license server

I was trying to sync an album for offline listening and received the following error, does anyone know how to resolve this. Things I've done: - uninstalled and reinstalled - cleared all saved data - deleted all my playlists - created new playlists - ...

Newbie

I was trying to sync an album for offline listening and received the following error, does anyone know how to resolve this.    Things I've done: - uninstalled and reinstalled  ...

jcdulradjak

Newbie

828 Views

2 replies

0 likes

  • 828 Views
  • 2 replies
  • 0 likes

Facebook hacked, need account transferred

My Facebook got hacked and I have totally lost it and so I have created a new one. What I would like to do is be able to access my spotify account from my new Facebook account or at least cancel the payments on my old one, I can't get into the accoun...

Newbie

My Facebook got hacked and I have totally lost it and so I have created a new one. What I would like to do is be able to access my spotify account from my new Facebook account or at least cancel the ...

Marco

Community Legend

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

Gifted Premium to my Dad but off-line playing not available

Hi, I gifted my Dad Spotify Premium so that he could use Spotify on his iPad. However, when he switches to off-line mode, his playlists will not play. Have we done something wrong? Thank you in advance for your help. Graham Harris Items bought: Spoti...

Casual Listener

Hi,   I gifted my Dad Spotify Premium so that he could use Spotify on his iPad.   However, when he switches to off-line mode, his playlists will not play.   Have we done so...

MattSuda

Spotify Star

579 Views

6 replies

0 likes

  • 579 Views
  • 6 replies
  • 0 likes

Somehow replaced my premium account with a free account??

When trying to connect to my spotify account on my iphone, i ended up onnecting with my facebookaccoun, and now i can't seem to log onto my premium account anymore, all i get is this new account which is a free trial and has non of my playlists.. Wha...

Visitor

When trying to connect to my spotify account on my iphone, i ended up onnecting with my facebookaccoun,   and now i can't seem to log onto my premium account anymore,  all i get is thi...

148 Views

0 replies

0 likes

  • 148 Views
  • 0 replies
  • 0 likes

how do I connect facebook to an old spotify account

Hi. I have an old spotify account witch was created before you had to connect it facebook when staring it but now when I have started using my account again I want to connect it to facebook. How do I do?

Newbie

Hi. I have an old spotify account witch was created before you had to connect it facebook when staring it but now when I have started using my account again I want to connect...

Marco

Community Legend

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Spotify premium subscription ending

After my premium subscription ended, my account is acting weard, and i can only play my local songs. This is since the beginning that i had my account and i thought it was normal, but i was browsing the website and it said when my subscription ends, ...

Regular

After my premium subscription ended, my account is acting weard, and i can only play my local songs. This is since the beginning that i had my account and i thought it was normal, but i was browsing ...

Peter__

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Solved!! YOU KEEP CHARGING ME TWICE PER MONTH.

This has to be the 2rd month you guys charge Me twice in a month! On the 3rd and on the 29th! SOMETHING NEEDS TO CHANGE BEFORE I DISCONTINUE USE !! It's unfair and nobody answers to this big problem!

Newbie

This has to be the 2rd month you guys charge Me twice in a month! On the 3rd and on the 29th! SOMETHING NEEDS TO CHANGE BEFORE I DISCONTINUE USE !! It's unfair and nobody answers to this big proble...

Peter__

Community Legend

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

you fetched my account 2 times for the same account

like i said, i had the test-version of spotify, then i installed the software on another computer. i logged in with my account and i had no premium. so i subscribed for the test-version again. and now you fetched 20 € for tool1990 and ID:1157799325. ...

Newbie

like i said, i had the test-version of spotify, then i installed the software on another computer. i logged in with my account and i had no premium. so i subscribed for the test-version again. ...

Peter__

Community Legend

182 Views

1 replies

0 likes

  • 182 Views
  • 1 replies
  • 0 likes

Why can't I buy NUS reduced price premium with vouchers???

I recently got an NUS extra card purely so I could get spotify premium half price, and asked for spotify vouchers for Christmas. When I went to sign up for the NUS premium spotify it did not have the vouchers as an option to pay?! This makes no sense...

Casual Listener

I recently got an NUS extra card purely so I could get spotify premium half price, and asked for spotify vouchers for Christmas. When I went to sign up for the NUS premium spotify it did not have the...

Peter__

Community Legend

364 Views

3 replies

0 likes

  • 364 Views
  • 3 replies
  • 0 likes

Checking Redemption Status

Can anyone tell me if the Spotify Gift Card I sent was delivered to the email address I submitted and if it was redeemed?

Newbie

Can anyone tell me if the Spotify Gift Card I sent was delivered to the email address I submitted and if it was redeemed?

Peter__

Community Legend

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

He borrado listas por error

Hola! He borrado por error dos listas de mi Spotify, las listas se llaman "TEMAZOS" y "DANCING". Se pueden recuperar, por favor? Gracias.

Newbie

Hola! He borrado por error dos listas de mi Spotify, las listas se llaman "TEMAZOS" y "DANCING". Se pueden recuperar, por favor? Gracias.

176 Views

0 replies

0 likes

  • 176 Views
  • 0 replies
  • 0 likes

Payment page hanging for Premium paid or 30 day trial - help!!

Ok, so I'm on the 48hr trial. It's great but I can't extend to 30 day free trial - or even pay for Premium.The enter your details page just hangs, says 'Loading. Please wait...' forever. Please help!

Music Fan

Ok, so I'm on the 48hr trial. It's great but I can't extend to 30 day free trial - or even pay for Premium. The enter your details page just hangs, says 'Loading. Please wait...' forever. Please...

Klb2

Newbie

727 Views

7 replies

0 likes

  • 727 Views
  • 7 replies
  • 0 likes