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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 264237 Views
  • 790 replies
  • 81 likes
  • Account
  • 264237 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129279 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129279 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72153 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72153 Views
  • 63 replies
  • 8 likes

Cancelling download purchase

Hello everyone, I have purchased 15 downloads that I didn't want. Then I was like: "Well, since I already have them, why not use them?" then I downloaded an album of 12 tracks that I already had, but not at high quality. Then I went to look for the a...

  • Newbie
  • Hello everyone,   I have purchased 15 downloads that I didn't want. Then I was like: "Well, since I already have them, why not use them?" then I downloaded an album of 12 tracks that I alrea...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Solved!! I need help cancelling my susbscription!

I would like to cancel my subscription but when it asks for password verification it says 'wrong password'. When I tried to request a new password it said my account was linked with my facebook and I should change my password on facebook, I'm confuse...

  • Newbie
  • I would like to cancel my subscription but when it asks for password verification it says 'wrong password'. When I tried to request a new password it said my account was linked with my facebook ...
  • iwantoutofhere
  • Casual Listener
  • 350 Views
  • 5 replies
  • 2 likes
  • 350 Views
  • 5 replies
  • 2 likes

How to delete the Fellody App

Hey guys, I was just wondering how to delete the fellody application from my Spotify account. I have searched everywhere and can't seem to find out how! It is so frustrating!!! Thank you so much in advance!

  • Newbie
  • Hey guys,   I was just wondering how to delete the fellody application from my Spotify account.   I have searched  everywhere and can't seem to find out how! It is so frustrati...
  • David
  • Spotify Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Can't set a device password: 500 error.

I've been trying to utilize the "Set a Device Password" feature here: https://www.spotify.com/us/account/set-device-password/. However, when I click on the button to send me a password I'm receiving a 500 error.

  • Casual Listener
  • I've been trying to utilize the "Set a Device Password" feature here: https://www.spotify.com/us/account/set-device-password/.  However, when I click on the button to send me a password I'm...
  • David
  • Spotify Legend
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Spotify can't connect to internet

Hello! Since 3 days there is no way I can connect to internet, neither from my android device, computer at home or even laptop from different places I've tried I've tried reinstalling on every device-computer as it solved a simmilar problem I had not...

  • Newbie
  • Hello!   Since 3 days there is no way I can connect to internet, neither from my android device, computer at home or even laptop from different places I've tried   I've tried reinst...
  • 3928 Views
  • 0 replies
  • 2 likes
  • 3928 Views
  • 0 replies
  • 2 likes

Gift card (only for purchasing tracks)

Hi, I was wondering if it was possible to buy someone a gift card , but only for buying tracks with it. I can't find it anywhere. There is only a gift card that includes spotify premium. You probably need premium to buy tracks etc. but then there is ...

  • Newbie
  • Hi, I was wondering if it was possible to buy someone a gift card , but only for buying tracks with it. I can't find it anywhere. There is only a gift card that includes spotify premium. You prob...
  • David
  • Spotify Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

I have no top list!

I have no top list for the music I listen to. So I can't see what artist/songs i have listen to the most.Anyone know the reason. It's been like this for several months now.

  • Newbie
  • I have no top list for the music I listen to. So I can't see what artist/songs i have listen to the most. Anyone know the reason. It's been like this for several months now.
  • jimbobur
  • Newbie
  • 649 Views
  • 2 replies
  • 0 likes
  • 649 Views
  • 2 replies
  • 0 likes

Disable facebook spotify account.

Hi.. I got my spotify acount and a facebook made one that uses the same email, I would love to remove the facebook made one. because I get "fail to enable spotify social" conecting to facebook having both using the same email.

  • Casual Listener
  • Hi..  I got my spotify acount and a facebook made one that uses the same email, I would love to remove the facebook made one. because I get "fail to enable spotify social" conecting ...
  • mindwarps
  • Casual Listener
  • 2261 Views
  • 5 replies
  • 0 likes
  • 2261 Views
  • 5 replies
  • 0 likes

Cant log in! Help please!

Spotify wont let me log in with my original username and password, when i go to reset my password it says that i log in through facebook and i need to enter my facebook email address and password.. but when i log in through facebook all my playlists ...

  • Visitor
  • Spotify wont let me log in with my original username and password, when i go to reset my password it says that i log in through facebook and i need to enter my facebook email address and password.. b...
  • Richard
  • Roadie
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Swedish advertisement stunt

How come "Allsang pa skansen" with "Anders Lundin" seems to fit into my metall playlists somehow? Very disturbing.. feels very much like someone payed a lot of money to get played, no matter what else you are listening to. Am I alone with this "issue...

  • Newbie
  • How come "Allsang pa skansen" with "Anders Lundin" seems to fit into my metall playlists somehow?  Very disturbing.. feels very much like someone payed a lot of money to get played, no matter...
  • 79 Views
  • 0 replies
  • 0 likes
  • 79 Views
  • 0 replies
  • 0 likes

Can't buy downloads

I'm trying to buy downloads and then this pops up What am I supposed to see here?

Skärmbild-19.png
  • Regular
  • I'm trying to buy downloads and then this pops up     What am I supposed to see here?
  • Richard
  • Roadie
  • 372 Views
  • 4 replies
  • 0 likes
  • 372 Views
  • 4 replies
  • 0 likes

[Announcement] Playlist service degraded

Some folks are experiencing problems with their playlists. Don't worry. Your playlists will be back shortly. We're aware of the issue and working on a fix. We'll update you as soon as we know more.

  • Spotify
  • Spotify
  • Some folks are experiencing problems with their playlists.  Don't worry.  Your playlists will be back shortly.     We're aware of the issue and working on a fix.  We'll u...
  • Rorey
  • Spotify
  • 562 Views
  • 11 replies
  • 0 likes
  • 562 Views
  • 11 replies
  • 0 likes

spotify debit card problem

I got the 30 day trial about 2-3 hours ago. It was working fine. Now it keeps asking me if my debit card is issued in the same country as my spotify account is based in. So, unless a war has broken out and countries have changed hands within the last...

  • Casual Listener
  • I got the 30 day trial about 2-3 hours ago. It was working fine. Now it keeps asking me if my debit card is issued in the same country as my spotify account is based in. So, unless a war has broken o...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Premium account was hacked...

My account was hacked under the login name "dregur". They changed my e-mail address on the account from my personal gmail account to something else, and I saw on a shared playlist that the name on the account was changed to the person that hacked my ...

  • Casual Listener
  • My account was hacked under the login name "dregur". They changed my e-mail address on the account from my personal gmail account to something else, and I saw on a shared playlist that the name on th...
  • dregur
  • Casual Listener
  • 373 Views
  • 7 replies
  • 0 likes
  • 373 Views
  • 7 replies
  • 0 likes

Solved!! Deactivated Facebook account, but now I can't listen to spotify

I can't listen to spotify without having a facebook account. And I pay a premium on it. I want to be off of facebook, but I also want to listen to music. How do I create spotify username password credentials seperate from facebook. When I try to, it ...

  • Newbie
  • I can't listen to spotify without having a facebook account.  And I pay a premium on it. I want to be off of facebook, but I also want to listen to music.   How do I create spotify userna...
  • Stupify
  • Community Legend
  • 869 Views
  • 3 replies
  • 0 likes
  • 869 Views
  • 3 replies
  • 0 likes

Two accounts and other problems!!!

I just bought a new phone today and got a Spotify premium with it, that's all good and just what I wanted, but... See I already had an account, but since I didn't remember the username (that ghastly long number thingie) we (seller and me) ended up pu...

  • Newbie
  • I just bought a new phone today and got a Spotify premium with it, that's all good and just what I wanted, but... See I already had an account, but since I didn't remember the username (that ghastly ...
  • 126 Views
  • 0 replies
  • 0 likes
  • 126 Views
  • 0 replies
  • 0 likes

i can't get a spotify login. Theaccount insists that i use Facebook

Spotify never let me set up a Spotify login as far as i can tell. insists that I login via Facebook. I dont want to do that oplease help

  • Visitor
  • Spotify never let me set up a Spotify login as far as i can tell.  insists that I login via Facebook. I dont want to do that oplease help
  • Stupify
  • Community Legend
  • 460 Views
  • 3 replies
  • 0 likes
  • 460 Views
  • 3 replies
  • 0 likes

Re-enabling Spotify Premium failing

Hi, After a credit card renewal by the bank, my automatic Spotify Premium payment failed last month, as I forgot to update my account. My membership was changed back to a Free membership (without any real warning from Spotify). Only at that moment I ...

  • Newbie
  • Hi,   After a credit card renewal by the bank, my automatic Spotify Premium payment failed last month, as I forgot to update my account. My membership was changed back to a Free membership (...
  • NickeW78
  • Casual Listener
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! Telia pays, but no premium for me.

I called Telia support just a few mins ago and they say everything look ok, they pay for premium. But for a week or two I havent been able to listen to spotify on my phone and on my computer there is extremely irritating ads. So where's the problem t...

  • Newbie
  • I called Telia support just a few mins ago and they say everything look ok, they pay for premium. But for a week or two I havent been able to listen to spotify on my phone and on my computer there is...
  • Rikard
  • Newbie
  • 1442 Views
  • 5 replies
  • 0 likes
  • 1442 Views
  • 5 replies
  • 0 likes

Hacked

I can only log in with Facebook, somebody stole My spotifyacc. What to do?

  • Newbie
  • I can only log in with Facebook, somebody stole My spotifyacc. What to do?
  • Richard
  • Roadie
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes