Multiple Charges

[Samanthalogann]

So I signed up for premium and I tried signing up first for the student one and it couldn't find me in the system so I went ahead and did the full priced one. Well my bank account has been billed 2 times. Once for $5.33 (student price) and twice for $10.66 ( 2 payments of student price). I would prefer to get the 10.66 back or at least be guaranteed the next 3 months are payed for and I won't be billed again until it's up.

[crematedman]

@Samanthalogann hey samantha, sorry to hear you were overcharged,

the quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

if you let them know as much as you can about your problem, they can have a look on their end and sort this out ASAP ^-^

let me know if you need help with anything else!