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My Facebook Profile Has Been Disabled. I can not enter. I am Premium and I want to change the Profil

My Facebook Profile Has Been Disabled. I can not enter. I am Premium and I want to change the Profil

My Facebook Profile Has Been Disabled. I can not enter. I am Premium and I want to change the Profile.

 

Facebook disapproved of my profile without warning or without justification and of definitive form.
I have Premium membership linked to this old Facebook profile.

I have already created a new profile on Facebook, however, I can not access my Spotify to make the change.

How to solve this?

Reply
1 Reply

Hey @LucioArtes,

 

Unfortunately, it's not possible to disconnect your Spotify account from your Facebook account if you've signed up to Spotify via Facebook. You could reach out to Spotify Support so they can move all your stuff (such as Playlists, saved Music etc.) from your current Spotify account to a new Spotify account.


Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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