My account is inactive

[tessa-leferink]

Hi!
A few months ago, i installed spotify Premium. It was an trial, 3 months for 1 euro. In september i stopped Premium. Then, in October the money for spotify Premium was getting from my bankaccount. So i got it Back. But since then, i cant login by spotify. It says i Have an unactive spotify account.
How can i get my account Back?

[marlonsphere]

Hi tessa-leferink. Welcome to the Spotify Community!

It looks like you need to contact Spotify directly, so they can why you have an inactive account despite paying for it.

You can reach out to them here, on Twitter with the @SpotifyCares handle, or on their Facebook page.

Thanks,

marlonespi

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