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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80584 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654526 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735082 Views
18 replies
29 likes
I have a spotify premium account but I want to pass a family account , but my question is if I can keep my songs on the account that I have or I have to create a new
I have a spotify premium account but I want to pass a family account , but my question is if I can keep my songs on the account that I have or I have to create a new
Casual Listener
410 Views
2 replies
0 likes
I have Spotify Premium. The email notifications for new albums, playlist updates, radio, etc is set to ON but I have never got any notifications whatsoever. (My push notifications are set to OFF). Nothing in my spam or junk mail either. Any suggestio...
I have Spotify Premium. The email notifications for new albums, playlist updates, radio, etc is set to ON but I have never got any notifications whatsoever. (My push notifications are set to OFF). No...
Spotify Legend
195 Views
1 replies
0 likes
Hi I was a spotify family user than somehow my payment failed afterwards I upgraded my debit card info. but now my acc. is normal premium acc. need my family settings back. What should I do?
Hi I was a spotify family user than somehow my payment failed afterwards I upgraded my debit card info. but now my acc. is normal premium acc. need my family settings back. What should...
Spotify Legend
189 Views
1 replies
0 likes
So I paid for Student discount premium, thinking that Highschool students were eligable. Tou guys say student, then make you pay, then reveal that it's college student. So I'm afraid that some extra charges will be added to me because I don't verify ...
So I paid for Student discount premium, thinking that Highschool students were eligable. Tou guys say student, then make you pay, then reveal that it's college student. So I'm afraid that some extra ...
Spotify Star
182 Views
1 replies
0 likes
I've sent my partner the invitation to join my Premium family account. He follows the link and it tells him to login using his username and password. He's tried logging on but it repeatedly tells him it's the incorrect login details. We've both tried...
I've sent my partner the invitation to join my Premium family account. He follows the link and it tells him to login using his username and password. He's tried logging on but it repeatedly tells him...
Casual Listener
1174 Views
2 replies
0 likes
Hi, I can log into the web player without any issues, but if I try and log into the APP on my phone, or the Spotify application on my PC it tells me my login details are incorreect. I have reset my password about 5 times however this has not fixed th...
Hi, I can log into the web player without any issues, but if I try and log into the APP on my phone, or the Spotify application on my PC it tells me my login details are incorreect. I ...
Spotify Star
848 Views
1 replies
0 likes
Hi. I had a Premium account, paied with my brasilian credit card (and based in this country). I'm now living in Portugal and created a Family Premium account, but my wife and daughter accounts are based in Portugal and I can't add them because of the...
Hi. I had a Premium account, paied with my brasilian credit card (and based in this country). I'm now living in Portugal and created a Family Premium account, but my wife and daughter accounts are ba...
Spotify Star
243 Views
2 replies
0 likes
Just upgraded to family account and 2 out of three of people were able to join as well but the third one says redeem code is bad. How do I fix that?
Just upgraded to family account and 2 out of three of people were able to join as well but the third one says redeem code is bad. How do I fix that?
Spotify Star
188 Views
1 replies
0 likes
I tried to change my user name but in my account only shows my email to change
I tried to change my user name but in my account only shows my email to change
Community Legend
200 Views
1 replies
0 likes
Casual Listener
328 Views
2 replies
0 likes
My code for the family Abonnement doesn't work.
My code for the family Abonnement doesn't work.
Spotify Star
291 Views
1 replies
0 likes
I am unable to log in to my spotify premium account after getting a new phone. The other users of the account can still access their account. The message that pops up when trying to log in is "Login Failed: Youve already created and account with this...
I am unable to log in to my spotify premium account after getting a new phone. The other users of the account can still access their account. The message that pops up when trying to log i...
Spotify Star
257 Views
1 replies
0 likes
So, today i got premium on my account: yoshisecond. So i wanted to log in with the Spotify app on my phone so i cud listen to some music. But its not letting me log-in its saying its the wrong password but im 100% sure thats my password. And i tried ...
So, today i got premium on my account: yoshisecond. So i wanted to log in with the Spotify app on my phone so i cud listen to some music. But its not letting me log-in its saying its the wrong passwo...
Community Legend
331 Views
2 replies
0 likes
Hi I am unable to login into Spotify on my windows phone or android tablet. I have the correct username and password as I can login in to my account on the website.I have tried uninstalling and reinstalling restarting devices\router switched on and o...
Hi I am unable to login into Spotify on my windows phone or android tablet. I have the correct username and password as I can login in to my account on the website.I have tried uninstalling an...
Casual Listener
1127 Views
3 replies
1 likes
Hello!I've been subscribed to student premium for forever. $5 always comes out of my account. This month it charged me $10 for non-student premium. I switched it back by deleting the account and starting over, but will I get my money back for paying ...
Hello! I've been subscribed to student premium for forever. $5 always comes out of my account. This month it charged me $10 for non-student premium. I switched it back by deleting the account and st...
Spotify Star
193 Views
1 replies
0 likes
Over the summer I logged into my Spotify account from someone else's phone while hanging out at a pool party. Before I left I attempted to log out of my account on that phone, but it appears that since it was an Android phone the session didn't fully...
Over the summer I logged into my Spotify account from someone else's phone while hanging out at a pool party. Before I left I attempted to log out of my account on that phone, but it appears that sin...
Spotify Star
6650 Views
1 replies
0 likes
how do i switch to a student sub. without canceluing my origional sub?
how do i switch to a student sub. without canceluing my origional sub?
Spotify Star
237 Views
1 replies
0 likes
I received email invite from my wife for preimium family but it will not let me open page .
I received email invite from my wife for preimium family but it will not let me open page .
Casual Listener
518 Views
4 replies
0 likes
So I tried signing up for a student account last week and I could never get it to go through so I just canceled it. Well I looked on my billing statement last week and I had 2 $4.99 charges. They don't say pending anymore but I still can't get premiu...
So I tried signing up for a student account last week and I could never get it to go through so I just canceled it. Well I looked on my billing statement last week and I had 2 $4.99 charges. They don...
Spotify Star
308 Views
1 replies
0 likes
I signed up for a premium family account last month and suddenly they've all reverted back to free? My app doesn't let on that anything is different, but when I sign in on Safari it says I'm on a free account. Another user on my family account is als...
I signed up for a premium family account last month and suddenly they've all reverted back to free? My app doesn't let on that anything is different, but when I sign in on Safari it says I'm on a fre...
Spotify Star
374 Views
3 replies
0 likes
