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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80406 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653852 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734291 Views
18 replies
29 likes
Hi guys, A week ago, I ordered Spotify for Family and added 5 members to my account. But now at my account overview, it says that I'm currently on Spotify Free. At the 5th of September my bank account should've been debited by the €15, but that didn'...
Hi guys, A week ago, I ordered Spotify for Family and added 5 members to my account. But now at my account overview, it says that I'm currently on Spotify Free. At the 5th of September my ba...
Roadie
220 Views
1 replies
0 likes
Hi. I already have a spotify premium account. Telecom / SPARK have just included Spotify in my phone plan. Do I now need to cancel my spotify account to cancel be automatic direct debit account . What do I do?
Hi. I already have a spotify premium account. Telecom / SPARK have just included Spotify in my phone plan. Do I now need to cancel my spotify account to cancel be automatic direct debit acco...
Casual Listener
590 Views
2 replies
0 likes
Basically what's in the subject. I have to enter my credit card details again every single month. Is anyone else having this problem?
Basically what's in the subject. I have to enter my credit card details again every single month. Is anyone else having this problem?
Roadie
1484 Views
4 replies
0 likes
Hi, I have cacelled my premium long time ago, but I'm still being charged for this, AND WHY IS THERE SO DIFFICULT TO FIND A EMAIL ADRESS TO GET IN CONTACT WITH SPOTIFY!!!!!
Hi, I have cacelled my premium long time ago, but I'm still being charged for this, AND WHY IS THERE SO DIFFICULT TO FIND A EMAIL ADRESS TO GET IN CONTACT WITH SPOTIFY!!!!!
Spotify Star
332 Views
3 replies
0 likes
I'm trying to use my stdent discount on my accont to get half price premium however, it says that my student discount is linked to another account. This could be possible because i do have another account but have completey forgotten the details for ...
I'm trying to use my stdent discount on my accont to get half price premium however, it says that my student discount is linked to another account. This could be possible because i do have another ac...
Roadie
194 Views
1 replies
0 likes
I'm being charged daily for payment of my business family , however all have credit cards in days, and even that was already registered 2 years ago is being refused. and I'm getting daily charges , so if you offer me a service that hired me and not o...
I'm being charged daily for payment of my business family , however all have credit cards in days, and even that was already registered 2 years ago is being refused. and I'm getting daily charges , s...
Spotify Legend
187 Views
1 replies
0 likes
Spark NZ can't give me a solution that works. They offer bundling, but advise me to cancel my original account first. I do this, but then teh Spark process doesn't work. How can I get Spotify to bill Spark directly?
Spark NZ can't give me a solution that works. They offer bundling, but advise me to cancel my original account first. I do this, but then teh Spark process doesn't work. How can I...
Newbie
2803 Views
5 replies
0 likes
Hey, I have been trying to get a premium account using my paypal but everytime I log in through my paypal it redirects me to the page asking me for my preferred payment method and that's as far as I get.
Hey, I have been trying to get a premium account using my paypal but everytime I log in through my paypal it redirects me to the page asking me for my preferred payment method and that's as far as I ...
Spotify Legend
210 Views
1 replies
0 likes
Hi all,I know that the limit for listening offline is 30 days before the app needs to connect to the internet to send playback information and to check that the account is still active. However, as part of my PhD I'll be travelling to Antarctica for ...
Hi all, I know that the limit for listening offline is 30 days before the app needs to connect to the internet to send playback information and to check that the account is still active. Ho...
Spotify Star
856 Views
1 replies
0 likes
When trying to attach my daughter to my Premium account, all I get is this:Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the account that you want to join to the Family plan. How do I activate her ac...
When trying to attach my daughter to my Premium account, all I get is this: Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the account that you wa...
Spotify Star
170 Views
1 replies
0 likes
So my subscription ends on xx date, but I have 'cancelled' which is to me called a 'turn off renewal'. I actually want to cancel premium and revert to free ASAP. Reason I want to do this is I would like to sign up through my mobile provider's bundled...
So my subscription ends on xx date, but I have 'cancelled' which is to me called a 'turn off renewal'. I actually want to cancel premium and revert to free ASAP. Rea...
Spotify Star
446 Views
1 replies
0 likes
Help! I made a account in Dec/Jan (i.e. 9 months ago) and i never logged in or used Spotify after that. I don't remember the email address i used. After trying help guides on the spotify website i still can't find out. The "reset password" page says ...
Help! I made a account in Dec/Jan (i.e. 9 months ago) and i never logged in or used Spotify after that. I don't remember the email address i used. After trying help guides on the spotify web...
Spotify Legend
1957 Views
1 replies
0 likes
Okay so I have been using Premium Spotify for a couple months now and I love it. I have it set up to auto-renew through iTunes and I load my Apple account with iTunes gift cards every month so it will renew. This last month I got lazy. When my Spotif...
Okay so I have been using Premium Spotify for a couple months now and I love it. I have it set up to auto-renew through iTunes and I load my Apple account with iTunes gift cards every month so it wil...
Spotify Star
254 Views
1 replies
0 likes
Hi so my father and I just set up a new spotify family membership and we are trying to register my fathers spotify account with my family membership slot. I have sent a confirmation email to my fathers email account however that did not show up in hi...
Hi so my father and I just set up a new spotify family membership and we are trying to register my fathers spotify account with my family membership slot. I have sent a confirmation email to my fathe...
Spotify Legend
2823 Views
1 replies
1 likes
Here's an idea, If I pay for a full months subscription, my premium service should not be discontinued until my billing cycle is up; and I cannot find anywhere to cancel the automatic renewal option. This is, to put it mildly: Total **bleep**ing Bull...
Here's an idea, If I pay for a full months subscription, my premium service should not be discontinued until my billing cycle is up; and I cannot find anywhere to cancel the automatic renewal option....
Spotify Legend
224 Views
1 replies
0 likes
I have had a premium account for several years now through my Facebook (email: zachary.harvat@gmail.com), and have even recently been billed for it (on 9.2.16), but today suddenly it has reverted to a free account and I have lost all of my saved musi...
I have had a premium account for several years now through my Facebook (email: zachary.harvat@gmail.com), and have even recently been billed for it (on 9.2.16), but today suddenly it has reverted to ...
Spotify Legend
234 Views
1 replies
0 likes
Trying to get into Spotify account made by girlfriend who forgot the password and account she linked the Spotify too. My pay card is linked to that account and I'd really like to get back into it.
Trying to get into Spotify account made by girlfriend who forgot the password and account she linked the Spotify too. My pay card is linked to that account and I'd really like to get back into it.
Spotify Legend
280 Views
1 replies
0 likes
I want to cancel the Spotify Subscription which I got free from Spark NZ by the plan of $59.99
I want to cancel the Spotify Subscription which I got free from Spark NZ by the plan of $59.99
Newbie
346 Views
2 replies
0 likes
I have a spotify premium account but I want to pass a family account , but my question is if I can keep my songs on the account that I have or I have to create a new
I have a spotify premium account but I want to pass a family account , but my question is if I can keep my songs on the account that I have or I have to create a new
Casual Listener
410 Views
2 replies
0 likes
I have Spotify Premium. The email notifications for new albums, playlist updates, radio, etc is set to ON but I have never got any notifications whatsoever. (My push notifications are set to OFF). Nothing in my spam or junk mail either. Any suggestio...
I have Spotify Premium. The email notifications for new albums, playlist updates, radio, etc is set to ON but I have never got any notifications whatsoever. (My push notifications are set to OFF). No...
Spotify Legend
195 Views
1 replies
0 likes
