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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 479 Views
  • 0 replies
  • 7 likes
  • Security
  • 479 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441282 Views
  • 968 replies
  • 108 likes
  • Account
  • 441282 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1196163 Views
  • 119 replies
  • 116 likes
  • Account
  • 1196163 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107125 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107125 Views
  • 70 replies
  • 11 likes

Switching Facebook Accounts?¿

So, i use two facebook accounts for mike and my brothers spotify, but one has premium and one doesn't, as I need premium for when i go to the gym, whereas i use my own free account at home on the PC.. the problem i have is it is very hit and miss on ...

  • Newbie
  • So, i use two facebook accounts for mike and my brothers spotify, but one has premium and one doesn't, as I need premium for when i go to the gym, whereas i use my own free account at home on the PC....
  • marlonsphere
  • Roadie
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Lost password and mail adress

When i started my account i made a new email just for spotify (for some reason), this e-mail is long gone, an my password for spotify **bleep** well. I have just been logging inn with facebook.But now i need my password, how do i go about getting a n...

  • Casual Listener
  • When i started my account i made a new email just for spotify (for some reason), this e-mail is long gone, an my password for spotify **bleep** well. I have just been logging inn with facebook. But ...
  • sakura08
  • Roadie
  • 623 Views
  • 4 replies
  • 0 likes
  • 623 Views
  • 4 replies
  • 0 likes

Solved!! On family premium but going abroad for 6 months!

I'm on the family premium Spotify account but I am going abroad to Hong Kong for 6 months and want to keep my subscription!I heard I have to be at the same physical address, will my subscription be cut if I try to use my Spotify in Hong Kong?

  • Newbie
  • I'm on the family premium Spotify account but I am going abroad to Hong Kong for 6 months and want to keep my subscription! I heard I have to be at the same physical address, will my subscription be...
  • Algee
  • Roadie
  • 531 Views
  • 2 replies
  • 0 likes
  • 531 Views
  • 2 replies
  • 0 likes

Upgrading a 1 Year Prepaid Premium To Family Account

I have a premium account (fully paid for 1 year, expires 8/2017). How do I upgrade that to a family account? I don't want to pay twice. Or if I need to cancel, can I get a refund prorated? Also, do you offer 1 year prepaid Family accounts? Or is it o...

  • Visitor
  • I have a premium account (fully paid for 1 year, expires 8/2017).  How do I upgrade that to a family account? I don't want to pay twice.  Or if I need to cancel, can I get a refund prorated...
  • marlonsphere
  • Roadie
  • 1991 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1991 Views
  • 1 replies
  • 0 likes

Charged twice

I wanted to get premium and started to fill out info for student premium but changed my mind and just did regular premium. I got charged for both of them, how do I get my money back from the student one I did on accident / unsubscribe from the studen...

  • Newbie
  • I wanted to get premium and started to fill out info for student premium but changed my mind and just did regular premium. I got charged for both of them, how do I get my money back from the student ...
  • sakura08
  • Roadie
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify sync

Hi there! Is there a way I can automatically add all my mp3 in Spotify ? And I don't mean adding local files, I mean searching them automatically and adding them through Spotify. Thanks in advance!

  • Casual Listener
  • Hi there! Is there a way I can automatically add all my mp3 in Spotify ? And I don't mean adding local files, I mean searching them automatically and adding them through Spotify. Thanks in ...
  • nicojanczuk
  • Casual Listener
  • 414 Views
  • 4 replies
  • 0 likes
  • 414 Views
  • 4 replies
  • 0 likes

Multiple paypal payments

Dear Spotify Community, I just realized I'm paying twice for my Spotify Premium. Actually I always had the student price with 4.99€ per month, which I've always paid. Right now I saw that I additonally pay 9.99€ per month since December 2015 and I'm ...

  • Casual Listener
  • Dear Spotify Community,   I just realized I'm paying twice for my Spotify Premium. Actually I always had the student price with 4.99€ per month, which I've always paid. Right now I saw that I ...
  • seschnei
  • Casual Listener
  • 234 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 234 Views
  • 2 replies
  • 0 likes

Premium, banco si cobra! spotify dice que no pasa el pago!

Pues cuando pongo los datos de mi tarjeta, el cobro se realiza, pero spotify dice que no se pudo hacer el cobro y no activa mi premium, PERO EL CARGO SI SE REALIZA A MI TARJETA!!!! Me gustaria que me resolvieran este problema, por que ya me cobraron,...

  • Newbie
  • Pues cuando pongo los datos de mi tarjeta, el cobro se realiza, pero spotify dice que no se pudo hacer el cobro y no activa mi premium, PERO EL CARGO SI SE REALIZA A MI TARJETA!!!!   Me gustar...
  • osornios
  • Spotify Star
  • 232 Views
  • 1 replies
  • 1 likes
  • Premium
  • 232 Views
  • 1 replies
  • 1 likes

Subscribed for promo

I've recently purchased premium for 2 bucks for 3 months in Malaysia, unfortunately after one month I'm being charged for the full price the premium costs per month, please someone preferably a Malaysian who can help me sort this **bleep** out? or he...

  • Newbie
  • I've recently purchased premium for 2 bucks for 3 months in Malaysia, unfortunately after one month I'm being charged for the full price the premium costs per month, please someone preferably a Malay...
  • osornios
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 129 Views
  • 1 replies
  • 0 likes

Can't log in with Facebook on the Spotify PC application.

Hello there, 2 days ago I upgraded my PC with some new parts and cleared everything off it, when I went to add spotify again when I go to log in with Facebook I get a message saying this site can not be reached for some reason and I have a link that ...

  • Newbie
  • Hello there,   2 days ago I upgraded my PC with some new parts and cleared everything off it, when I went to add spotify again when I go to log in with Facebook I get a message saying this sit...
  • osornios
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
  • 239 Views
  • 1 replies
  • 0 likes

Cant get the email for password reset?

When i try to reset password i pretty much dont even get the email for the password reset. Is there anyway to get it some other way?

  • Newbie
  • When i try to reset password i pretty much dont even get the email for the password reset. Is there anyway to get it some other way?
  • osornios
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Switched to a family plan a couple days after my individual premium subscription was charged

I recently switched to a family plan a couple days after my individual premium subscription was charged. I switched to family plan on 9/29/16, but my account was charged for an additional month of an individual premium subscription on 9/27/16. I atte...

  • Newbie
  • I recently switched to a family plan a couple days after my individual premium subscription was charged.  I switched to family plan on 9/29/16, but my account was charged for an additional month...
  • osornios
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 224 Views
  • 1 replies
  • 0 likes

Paying for free trial

I am so confused I understood I had a free month trial, but I got charged. Now I'm receiving notifications payment attempts have failed and they are trying to withdraw a second payment of $11.99. How do I get help with specific problems like this? I ...

  • Newbie
  • I am so confused 😞 I understood I had a free month trial, but I got charged. Now I'm receiving notifications payment attempts have failed and they are trying to withdraw a second payment of $11.99. ...
  • osornios
  • Spotify Star
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Solved!! Account Hacked

Hello, my account got hacked a few moments ago, I still can connect to my account via facebook with I had linked, but I cannot change my email back nor my password. (BIG MISTAKE not asking for mail change confirmation there spotify team). Anyway, how...

  • Newbie
  • Hello, my account got hacked a few moments ago, I still can connect to my account via facebook with I had linked, but I cannot change my email back nor my password. (BIG MISTAKE not asking for mail c...
  • osornios
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 230 Views
  • 1 replies
  • 0 likes

Solved!! Change username to a previous username

Hi there folks! I used to have an account with Spotify a few years ago, and my username was rennpunk. Well, I did not remember my info so I had to open a new account. My new acc did not acsept rennpunk, I had to use rennpun.. How do I delete a previo...

  • Newbie
  • Hi there folks! I used to have an account with Spotify a few years ago, and my username was rennpunk. Well, I did not remember my info so I had to open a new account. My new acc did not acsept rennpu...
  • osornios
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Spotify Family

I paid for Spotify Family and it still says Free

  • Newbie
  • I paid for Spotify Family and it still says Free
  • osornios
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account already exists

HiMy name is Juliana... I've started an account at spotify but everytime I try to register it says my email already exists... I´ve tried with my email and facebook and both give error code 3. It´s the first time I try to register at spotify I don´t k...

  • Newbie
  • Hi My name is Juliana... I've started an account at spotify but everytime I try to register it says my email already exists... I´ve tried with my email and facebook and both give error code 3. It´s ...
  • Alejandro_C
  • Spotify Legend
  • 1629 Views
  • 1 replies
  • 0 likes
  • 1629 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not able to log in to spotify app

I've tried changing my password, resetting my phone, logging out of every other device.. nothing is working. I can log in on the spotify website, just not on the app.

  • Casual Listener
  • I've tried changing my password, resetting my phone, logging out of every other device.. nothing is working. I can log in on the spotify website, just not on the app.
  • Alejandro_C
  • Spotify Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in on multiple devices

I want to use my premium account on another mobile device but can't log in because it says I am using my face book credentials to log in.Logging in to fb on that device and then trying to log in to Spotify fails-its just thinks its the original fb pr...

  • Newbie
  • I want to use my premium account on another mobile device but can't log in because it says I am using my face book credentials to log in. Logging in to fb on that device and then trying to log in to...
  • Alejandro_C
  • Spotify Legend
  • 481 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution family premium

jag får reklam i premium family samt så kan jag inte byta låtar får meddelandet att jag behöver premium??Spotify borde ha ett telefon numer i varje land

  • Newbie
  • jag får reklam i premium family samt så kan jag inte byta låtar får meddelandet att jag behöver premium?? Spotify borde ha ett telefon numer i varje land
  • Alejandro_C
  • Spotify Legend
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes