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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84331 Views

9 replies

2 likes

Account
Login
  • 84331 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

660768 Views

13 replies

4 likes

Account
  • 660768 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

742437 Views

18 replies

29 likes

  • 742437 Views
  • 18 replies
  • 29 likes

Parental controls?

Just wondering if there was a solution on how to turn on Parental controls or something that would not play Explict music. i would like to put Spotify on my daugter and sons ipads but i dont want to do it if there will be explict content on there. th...

Newbie

Just wondering if there was a solution on how to turn on Parental controls or something that would not play Explict music. i would like to put Spotify on my daugter and sons ipads but i dont want to ...

Maxim

Spotify Star

1442 Views

1 replies

4 likes

  • 1442 Views
  • 1 replies
  • 4 likes

reset password no email received

Hi all together I have an premium account and can't remeber my password so i tried to reset it but i never received an email, i also look into the spam folder, nothing there. I tried it now a couple of times but it never worked. On the old devices i ...

Newbie

Hi all together   I have an premium account and can't remeber my password so i tried to reset it but i never received an email, i also look into the spam folder, nothing there. I tried it now ...

osornios

Spotify Star

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Solved!! Mobile plan included

I have a premium Spotify account, and my mobile provider just upgraded my plan and Spotify premium is included, so how do I, idk change my account so its not coming out of my card, but via my mobile plan? Hope this makes sense lol

Casual Listener

I have a premium Spotify account, and my mobile provider just upgraded my plan and Spotify premium is included, so how do I, idk change my account so its not coming out of my card, but via my mobile ...

honeylalayoo

Casual Listener

515 Views

2 replies

0 likes

  • 515 Views
  • 2 replies
  • 0 likes

Solved!! changing country

I forgot to switch to basic and closed my bank account and left US now altough I registered for premium here in Turkey I still can not change my country setting. please help

Casual Listener

I forgot to switch to basic and closed my bank account and left US now altough I registered for premium here in Turkey I still can not change my country setting. please help

osornios

Spotify Star

461 Views

3 replies

0 likes

  • 461 Views
  • 3 replies
  • 0 likes

Problem with Klarna (German payment)

Today my Student Premium account got canceled, due to "missed payment" although I payed on time; plus, whenever I try to activate my premium account again there is a message that says: Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlec...

Newbie

Today my Student Premium account got canceled, due to "missed payment" although I payed on time; plus, whenever I try to activate my premium account again there is a message that says:  Ups, D...

osornios

Spotify Star

325 Views

1 replies

0 likes

Account
Premium
Subscription
  • 325 Views
  • 1 replies
  • 0 likes

Spotify is in use somewhere

I keep getting my music paused and notified that my account is in use somewhere else. I changed my password on Facebook but no luck.

Visitor

I keep getting my music paused and notified that my account is in use somewhere else. I changed my password on Facebook but no luck. 😞

osornios

Spotify Star

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

Different Country

Ehy guys, I know is a the million time you hear this question but i moved from US to another country and after 14 days my account is lock. to unlock it i need to change the country from my profile but the only country I have is US. How i can change i...

Newbie

Ehy guys, I know is a the million time you hear this question but i moved from US to another country and after 14 days my account is lock. to unlock it i need to change the country from my profile bu...

osornios

Spotify Star

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Getting Premium

Hi, I hope I can make myself clear here, but my son had a free trial of premium, then didn't cancel, so I have ended up paying £9.99 for September, which is fine. I cancelled premium, with no problems, and have it now until 4/10/16, which is fine. He...

Newbie

Hi, I hope I can make myself clear here, but my son had a free trial of premium, then didn't cancel, so I have ended up paying £9.99 for September, which is fine. I cancelled premium, with no problem...

osornios

Spotify Star

213 Views

1 replies

0 likes

Premium
  • 213 Views
  • 1 replies
  • 0 likes

i've lost my spotify premium

Hi, i already had spotify premium from my phone operator company(vodafone, monthly 4,99 Turkish Liras). Then i've changed my tariff( it belongs spotify premium also) after that my premium has just disappeared. i tried to relogin, reinstall spotify bu...

Newbie

Hi, i already had spotify premium from my phone operator company(vodafone, monthly 4,99 Turkish Liras). Then i've changed my tariff( it belongs spotify premium also) after that my premium has just di...

Maxim

Spotify Star

197 Views

1 replies

0 likes

Premium
  • 197 Views
  • 1 replies
  • 0 likes

account disabled

I received an email saying that my account was disabled due to an unauthorized payment even though I canceled my premium subscription before I had to pay and feel it was not necessary to disable my account if I just went to free subscription

Newbie

I received an email saying that my account was disabled due to an unauthorized payment even though I canceled my premium subscription before I had to pay and feel it was not necessary to disable my a...

osornios

Spotify Star

240 Views

1 replies

0 likes

Account
Premium
Subscription
  • 240 Views
  • 1 replies
  • 0 likes

Three times charged my monthly payment.

Hi! I have received a message form by Bank. I have tried to settle the information of my account. Twice they let me know that my bank was havins some kind of trouble in processing my information. So I tried again. The last one was successful. I recei...

Newbie

Hi!   I have received a message form by Bank.  I have tried to settle the information of my account.  Twice they let me know that my bank was havins some kind of trouble in processin...

osornios

Spotify Star

158 Views

1 replies

0 likes

  • 158 Views
  • 1 replies
  • 0 likes

Solved!! Tarjetas regalo dirección de correo

Puedo poner mi correo electrónico como "correo electrónico del destinatario" y después reenviarle ese correo a la persona que yo quiera? El problema es que si pongo el correo del destinatario quizá le llega la sorpresa en un momento en el que yo no e...

Newbie

  Puedo poner mi correo electrónico como "correo electrónico del destinatario" y después reenviarle ese correo a la persona que yo quiera? El problema es que si pongo el correo del destinatario...

osornios

Spotify Star

410 Views

1 replies

0 likes

Premium
  • 410 Views
  • 1 replies
  • 0 likes

Transfer


I subscribe to the premium service. Is it possible to transfer musics of Spotify to an MP3 player? If so, how is it done?

Newbie

<br class="Apple-interchange-newline"><div id="inner-editor"></div>   I subscribe to the premium service. Is it possible to transfer musics of Spotify to an...

osornios

Spotify Star

183 Views

1 replies

0 likes

Premium
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution diversi account

Salve.Ho 2 account spotify. Uno free e l'altro Premium. L'accesso da Mac desktop risulta impossibile sull'account Premium, funziona invece sul telefono (iphone5). Come faccio ad eliminare l'account free in modo da poter accedere solo col Premium?

Newbie

Salve. Ho 2 account spotify. Uno free e l'altro Premium. L'accesso da Mac desktop risulta impossibile sull'account Premium, funziona invece sul telefono (iphone5). Come faccio ad eliminare l'account...

Anyk17

Spotify Star

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music downloaded

I'm on 330 free trial but I am unable to listen to My Playlist offline I have to continue to download my music every time I open Spotify application and this is draining my Internet allowance every month why is this

Regular

I'm on 330 free trial but I am unable to listen to My Playlist offline I have to continue to download my music every time I open Spotify application and this is draining my Internet allowance every m...

Anyk17

Spotify Star

257 Views

1 replies

0 likes

Other
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution problemen met inloggen

hallo, ik wil inloggen maar ik weet mijn inlog gegevens niet meer en ook mijn e-mailadres nietik hoop dat iemand mij kan helpen. p.s. dit account heb ik alleen gemaakt om voor hulp te vragen. m.v.g.

Regular

hallo,   ik wil inloggen maar ik weet mijn inlog gegevens niet meer en ook mijn e-mailadres niet ik hoop dat iemand mij kan helpen.  p.s. dit account heb ik alleen gemaakt om voor hulp ...

cbroekc

Newbie

559 Views

2 replies

0 likes

Account
  • 559 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problemas con el uso

Tengo un problema al paté es otra persona us mi Cuenta no ss como denunciarla o bloqueados y la verdad q iniciarcuando en otra. Cuenta es tan es uchando otra cosaes molesto y poco profecional. Si existe otra solución la espero pago el Premium hace 1 ...

Newbie

Tengo un problema al paté es otra persona us mi Cuenta no ss como denunciarla o bloqueados y la verdad q iniciarcuando en otra. Cuenta es tan es uchando otra cosaes molesto y poco profecional. Si exi...

Anyk17

Spotify Star

213 Views

1 replies

0 likes

Security
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Return money

My spotify premium subscription lapsed on September 4 but I charge € 9.99 for not unsubscribe . I oude such action or make since I was traveling and had no internet . I have been able to cancel the new subscription (not wanted ) so here I ask you my ...

Newbie

My spotify premium subscription lapsed on September 4 but I charge € 9.99 for not unsubscribe . I oude such action or make since I was traveling and had no internet . I have been able to cancel the n...

Anyk17

Spotify Star

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Subscription Payment Error

I'm trying to re-subscribe for my student premium and everytime I try to put my card info in it keeps giving me the "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payme...

Newbie

I'm trying to re-subscribe for my student premium and everytime I try to put my card info in it keeps giving me the "Oops, seems your card or payment provider is having a bad day. Don't worry, no mon...

Alejandro_C

Spotify Legend

268 Views

1 replies

0 likes

Subscription
  • 268 Views
  • 1 replies
  • 0 likes