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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4112 Views
  • 0 replies
  • 9 likes
  • Security
  • 4112 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462520 Views
  • 974 replies
  • 110 likes
  • Account
  • 462520 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204645 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204645 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112640 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112640 Views
  • 72 replies
  • 12 likes

Não consigo mudar o país

Boa noite, Estou com problemas ao trocar meu país. Viajei para o exterior e recebi cartões-presente do Spotify de um amigo e os cadastrei na minha conta, voltei para o Brasil à 2 dias e desde então mesmo com o IP e cartão de crédito brasileiro não co...

  • Visitor
  • Boa noite,    Estou com problemas ao trocar meu país. Viajei para o exterior e recebi cartões-presente do Spotify de um amigo e os cadastrei na minha conta, voltei para o Brasil à 2 dias ...
  • aabbccddee1
  • Newbie
  • 3460 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 3460 Views
  • 2 replies
  • 0 likes

Payment

I had to cancel my credit card that I use for Spotify. I haven't gotten a new card yet, so I haven't been able to change my payment methods. However, my Spotify account has been disabled to where I can't login in order to change payment methods. How ...

  • Casual Listener
  • I had to cancel my credit card that I use for Spotify. I haven't gotten a new card yet, so I haven't been able to change my payment methods. However, my Spotify account has been disabled to where I c...
  • kabby247
  • Casual Listener
  • 167 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 167 Views
  • 2 replies
  • 0 likes

Cancel my account please

HI, I would like to cancel my account, except, when i go to the website it directs me to.. i get an error message saying the website does not exsist. I cannot call anyone, and simply want my subscription cancelled... thank you,

  • Casual Listener
  • HI, I would like to cancel my account, except, when i go to the website it directs me to.. i get an error message saying the website does not exsist.   I cannot call anyone, and simply want...
  • kristinak
  • Casual Listener
  • 183 Views
  • 2 replies
  • 0 likes
  • 183 Views
  • 2 replies
  • 0 likes

Change from Premium to Family

I currently have the premium plan. If I go to the Family Plan with my parents, do I have to delete my payment method or will they stop bill automatically?

  • Newbie
  • I currently have the premium plan. If I go to the Family Plan with my parents, do I have to delete my payment method or will they stop bill automatically?
  • Maxim
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Stressed

I have been charged twice for Spotify premium for students and yet I still don't have premium listed in my account. Need help ASAP. I waited a couple days for it to go away but it didn't and I still don't have Spotify premium.

  • Casual Listener
  • I have been charged twice for Spotify premium for students and yet I still don't have premium listed in my account. Need help ASAP. I waited a couple days for it to go away but it didn't and I still ...
  • Lil_stud14
  • Casual Listener
  • 977 Views
  • 2 replies
  • 0 likes
  • 977 Views
  • 2 replies
  • 0 likes

Cant download. Keeps asking for premium. even though I have it

Cant download anything on my new phone. keeps asking for me to sign up for premium. But I already have premium. every now and then it will ask me to get it in a new language. totally lost here.

  • Newbie
  • Cant download anything on my new phone. keeps asking for me to sign up for premium. But I already have premium.  every now and then it will ask me to get it in a new language. totally lost here.
  • ClaraFarias
  • Newbie
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

i cant get premium

i dont have any problem with my credit card and i cant have premium, can you please help me

  • Casual Listener
  • i dont have any problem with my credit card and i cant have premium, can you please help me
  • diazread
  • Casual Listener
  • 1178 Views
  • 4 replies
  • 0 likes
  • 1178 Views
  • 4 replies
  • 0 likes

Solved!! My Song

Hi guys,I've got a problem with a song on spotify. this song is mine, it's a coldplay's cover (Fix You).the song was published on "Resurgence's" account, yeah this is the name of my band too.the problem is that the song was published on the wrong cha...

  • Casual Listener
  • Hi guys,I've got a problem with a song on spotify. this song is mine, it's a coldplay's cover (Fix You).the song was published on "Resurgence's" account, yeah this is the name of my band too. the pr...
  • Resurgencersg
  • Casual Listener
  • 361 Views
  • 2 replies
  • 0 likes
  • Account
  • 361 Views
  • 2 replies
  • 0 likes

I can login on web but not on app

Please help me, its the first time am login in, i suscribed for premium, if i login on the web it goes fine, when i try to login on app it says error or foroten password which i reset already 3 times...

  • Newbie
  • Please help me, its the first time am login in, i suscribed for premium, if i login on the web it goes fine, when i try to login on app it says error or foroten password which i reset already 3 times...
  • example
  • Casual Listener
  • 549 Views
  • 2 replies
  • 1 likes
  • Login
  • 549 Views
  • 2 replies
  • 1 likes

Solved!! Changing Subscription

Hi i paid the $120 for a year of spotify but i just recently saw the Family subscription. how do i switch my subscription without losing the money i already paid?

  • Casual Listener
  • Hi i paid the $120 for a year of spotify but i just recently saw the Family subscription. how do i switch my subscription without losing the money i already paid?
  • Maxim
  • Spotify Star
  • 523 Views
  • 3 replies
  • 0 likes
  • 523 Views
  • 3 replies
  • 0 likes

Trouble adding family members

Everytime I send a link to two of my family members it says "Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the account that you want to join to the Family plan." They are not already members of this ...

  • Newbie
  • Everytime I send a link to two of my family members it says "Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the account that you want to join to the ...
  • Maxim
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Payment and playlists lost

Got a notification saying payment had failed and Spotify will close the account in 5 days (on the iOS app). Updates payment details to keep premium, now all my playlists are lost and not on the option to restore and my account in iOS app is showing a...

  • Newbie
  • Got a notification saying payment had failed and Spotify will close the account in 5 days (on the iOS app). Updates payment details to keep premium, now all my playlists are lost and not on the optio...
  • thejasonman
  • Roadie
  • 1103 Views
  • 2 replies
  • 0 likes
  • 1103 Views
  • 2 replies
  • 0 likes

Can't change the region

Hello! I moved to another country and I would like to change the region on Spotify and I can't do it because the field from the account settings can't be changed. I have Spotify premium* and I've tried the solutions posted on the community page and i...

  • Casual Listener
  • Hello! I moved to another country and I would like to change the region on Spotify and I can't do it because the field from the account settings can't be changed. I have Spotify premium* and I've tri...
  • Bearfootrecords
  • Community Legend
  • 697 Views
  • 5 replies
  • 0 likes
  • Account
  • 697 Views
  • 5 replies
  • 0 likes

Solved!! Free subscription

If my free subscription is over, does it turns in a normal subscription and if yes how I cancel it ?Thanks for your help !

  • Newbie
  • If my free subscription is over, does it turns in a normal subscription and if yes how I cancel it ? Thanks for your help !
  • Maxim
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Family Subscription Inquiry

Hi, I saw the family premium plan for 194/month and I'm interested to sign-up. However, I would like to ask if my family in the U.S. can still use the service if they're not in the Philippines? Or this offer is only exclusive in the Philippines? Than...

  • Casual Listener
  • Hi,   I saw the family premium plan for 194/month and I'm interested to sign-up.  However, I would like to ask if my family in the U.S. can still use the service if they're not in the Phi...
  • ImGene
  • Casual Listener
  • 401 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 401 Views
  • 4 replies
  • 0 likes

Spotify premium for family

Hey,I'd like to know why you have to live at the same address. Does that mean that if you don't live with your family (for example because you're a student) that you can't choose for a family package?thanks

  • Newbie
  • Hey, I'd like to know why you have to live at the same address. Does that mean that if you don't live with your family (for example because you're a student) that you can't choose for a family packa...
  • Bearfootrecords
  • Community Legend
  • 800 Views
  • 1 replies
  • 0 likes
  • 800 Views
  • 1 replies
  • 0 likes

Two email addresses, only one username, and not allowing changes

My I-Mac doesn't support the old version of Spotify, so I had to download the new version. In doing so, the account asked me to login. I attempted to use my email address, and it said that my email was invalid. I attempted to reset my password, and i...

  • Newbie
  • My I-Mac doesn't support the old version of Spotify, so I had to download the new version. In doing so, the account asked me to login. I attempted to use my email address, and it said that my email w...
  • Bearfootrecords
  • Community Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • Account
  • 359 Views
  • 1 replies
  • 0 likes

Solved!! Spotify subscription

Can I subscribe back to spotify premium if i cancel my subscription?

  • Casual Listener
  • Can I subscribe back to spotify premium if i cancel my subscription?
  • Maxim
  • Spotify Star
  • 782 Views
  • 6 replies
  • 0 likes
  • Premium
    Subscription
  • 782 Views
  • 6 replies
  • 0 likes

I can't log in after signing out of all devices

I forgot to sign out of Spotify on my old work laptop, so I used the Spotify website to 'sign out of all devices'. I have since been trying to sign in to Spotify on my iPhone device, but it is not recognising my log in details. I am 100% entering the...

  • Newbie
  • I forgot to sign out of Spotify on my old work laptop, so I used the Spotify website to 'sign out of all devices'. I have since been trying to sign in to Spotify on my iPhone device, but it is not re...
  • Maxim
  • Spotify Star
  • 606 Views
  • 1 replies
  • 0 likes
  • 606 Views
  • 1 replies
  • 0 likes