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Password wont work

Password wont work

Avatar of Ronnie5
Newbie
2016-09-30 10:58 PM
I switched phone service and got a new phone and I can't get my spotify to work. I reset the password and when I try to login it says wrong password and I have premium service.
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Avatar of Bittencourt
Spotify Star
Spotify Star
2016-10-01 01:19 AM

Hi @Ronnie5,

 

Have you tried reinstalling the app?  You can follow the instructions here to do that. 

 

Don't forget that when using the mobile app you have to enter - as the label says - your username and NOT your registered email.

 

Also, are you able to login everywhere else?

 

 

 

 

 

BittencourtSpotify Star
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