Announcements

Help Wizard

Step 1

NEXT STEP

My country does not match the one set in my profile, but I have a Premium Account

My country does not match the one set in my profile, but I have a Premium Account

Hey guys,

I am in China and i cannot log on to my Spotify and that is very painful for me, because I dont have any music. I have a Premium Account, but for some reason It states that if i want to continue I should upgrade my Spotify account or update my profile?

I would love if Spotify can help me out here.

Thanks!

Reply
1 Reply

Hi there,

 

I checked here and confirmed that Spotify is not yet available in China.

 

However, since you mention that you have a Premium account then you should be able to use your Spotify anywhere in the world.

 

I'd suggest you to contact Spotify directly through their Contact form, so they can check your account from their end, and to better explain what happened.

 

I'm sure they'll be happy to assist you there 🙂

 

 

If this post solved your issue - Accept it as a solution. If you like my post - Please add likes to it.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random