My email was hacked

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My email was hacked

n_mwwcja0-pts
Casual Listener

I signed up with spotify a while ago with Facebook, and I recently changed my emails on everything. I will like to change my email on spotify, since the email i was using was hacked. is there any way to change my email? since when it goes to the object to change it, i cannot even do it. I am getting kind of worried

3 Replies

Brunelicia
Rock Star 13
Rock Star 13

Hey @n_mwwcja0-pts ,

 

Welcome to the Community!

 

I'm sorry to hear that your email was hacked, I'd recommend checking this article for the next steps to take. There, you'll find a guide on how to get in touch with the Support, they'll be able to assist you further with this matter.

 

I hope you have a nice day! 🙂

BruneliciaRock Star 13
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n_mwwcja0-pts
Casual Listener
My email account was hacked. I cannot changed my spotify email, (since I signed up with Facebook) so I am what do i do now?

Brunelicia
Rock Star 13
Rock Star 13

Please follow the step 2 on the article I sent above. 

 

You can use this link to get in touch with the Support so they can take a closer look at your account and assist you better with this: https://support.spotify.com/contact-spotify-anonymous/

BruneliciaRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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