Help Wizard

Step 1


My linked Spotify account displays a different email than my Facebook account.

My linked Spotify account displays a different email than my Facebook account.

My Facebook and Spotify account are linked and have been since I created it. In account overview it displays an email which I no longer use and used to be my old facebook email. I have since changed my facebook email but this has not changed on my spotify account. I do not recieve spotify related emails because of this and I cannot manually change the email because it is a Facebook Linked account. Please help.

1 Reply


If your account is not created using facebook try disconecting it from your old facebook email adress

(To disconnect your Spotify account from Facebook:

  1. Open the Spotify desktop app.
  2. In the top-right corner, click , then Settings.
  3. Under Social, click DISCONNECT FROM FACEBOOK.

Note: It’s not possible to complete these steps on mobile.)

If it's a fecebook based accound unfortunately you will have to create a new one due to facebook's legal policies.

(This means you created your account with Facebook, so it’s not possible to disconnect.

In this case, you need to switch to a new account:

  1. If your current account is on a Premium subscription, cancel it (you can resubscribe on your new account).
    Note: If you have the student discount, you won’t be able to apply it to your new account until 12 months have elapsed since you signed up for it.
  2. Go to your account page and click SIGN OUT EVERYWHERE at the bottom.
  3. Create your new account.
    Note: It’s not possible to have two accounts with same email address. If you’d like to keep the email address associated with your old account, you first need to close the old account.

Any saved music and playlists will still be on your old account, but you can save / create them again on your new account. Just copy the music from them and add them to a new account 😉 

Hopefuly i solved your problem, if not try here 


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