Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80354 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653692 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734101 Views
18 replies
29 likes
I'm not sure if someone has my credentials or if something is mixed up but playlists of other genres that I do not listen to are appearing under My Playlists. Every day I see a new one come up and their not random radio stations, they're entire playl...
I'm not sure if someone has my credentials or if something is mixed up but playlists of other genres that I do not listen to are appearing under My Playlists. Every day I see a new one come up and th...
Community Legend
2604 Views
1 replies
0 likes
Hey, i am trying to connect my spotify to my facebook account but under settings where this post tells me to find the login it doesnt show it.https://community.spotify.com/t5/Accounts/Is-it-possible-to-change-the-picture-of-the-discover-weekly/td-p/1...
Hey, i am trying to connect my spotify to my facebook account but under settings where this post tells me to find the login it doesnt show it. https://community.spotify.com/t5/Accounts/Is-it-possibl...
Spotify Star
1127 Views
3 replies
0 likes
When logging into my (Premium) account using the webplayer I now have to complete the Google captcha (e.g. click on all images that contain a street number or a lake/sea or whatever). This is so annoying. I'm paying for your freaking service but stil...
When logging into my (Premium) account using the webplayer I now have to complete the Google captcha (e.g. click on all images that contain a street number or a lake/sea or whatever). This is so anno...
Spotify Star
4021 Views
2 replies
2 likes
Em fevereiro deste ano fiz um Plano familiar, porém se eu estou usando o Spotify , meus convidados não conseguem usar ao mesmo tempo.nao estamos conseguindo consertar este problema Como devemos fazer?
Em fevereiro deste ano fiz um Plano familiar, porém se eu estou usando o Spotify , meus convidados não conseguem usar ao mesmo tempo. nao estamos conseguindo consertar este problema Como deve...
Spotify Star
5164 Views
1 replies
0 likes
Gostaria de saber o porquê o limite por dispositivo é de 3.333 faixas. Por que não é mensurado por tamanho de arquivo? Qual intereferência isso gera para vocês sendo que a rede e armazenamento afetado é o meu? Há possibilidade de fazer mais downloads...
Gostaria de saber o porquê o limite por dispositivo é de 3.333 faixas. Por que não é mensurado por tamanho de arquivo? Qual intereferência isso gera para vocês sendo que a rede e armazenamento ...
Spotify Star
484 Views
1 replies
0 likes
We just started a business Spotify for shared playlists and I am attempting to search it and follow it as a test before we launch it to our music students. I can't find it. I'm wondering if it's a user name issue (we have the generic letter/number on...
We just started a business Spotify for shared playlists and I am attempting to search it and follow it as a test before we launch it to our music students. I can't find it. I'm wondering if it's a us...
Casual Listener
605 Views
2 replies
0 likes
Hi Guys I have a free account and a student account on spotify and everytime i log in to spotify on my iphone, my iphone logs me in automatically on to me free account. how do i prevent this from defaulting the log in on my iphone to the free account...
Hi Guys I have a free account and a student account on spotify and everytime i log in to spotify on my iphone, my iphone logs me in automatically on to me free account. how do i pre...
Community Legend
690 Views
1 replies
0 likes
I have just upgraded my mobile phone and I cannot access my premium subscription account. When I logged in to check, Ive been down graded to a free account. Can someone please explain why as I pay for my account via Vodafone.
I have just upgraded my mobile phone and I cannot access my premium subscription account. When I logged in to check, Ive been down graded to a free account. Can someone please explain why as I pay fo...
Not applicable
469 Views
1 replies
0 likes
I turned off "Show my current Top Artists" in settings for Windows version and I exited Spotify, then I opened up Spotify again, went to settings, and then "Show my current Top Artists" was automatically turned back on.
I turned off "Show my current Top Artists" in settings for Windows version and I exited Spotify, then I opened up Spotify again, went to settings, and then "Show my current Top Artists" was automatic...
Not applicable
967 Views
2 replies
2 likes
We upgraded to a family premium subscription. I can't find my husband's account to follow and I can't transfer over my playlists from his account. Help!
We upgraded to a family premium subscription. I can't find my husband's account to follow and I can't transfer over my playlists from his account. Help!
Spotify Star
701 Views
1 replies
0 likes
I setup Spotify with my Amazon Echo not thinking about other people playing random songs through it and them showing up on my Recently Played Artists. How can I clear this or delete certain artists from the list?
I setup Spotify with my Amazon Echo not thinking about other people playing random songs through it and them showing up on my Recently Played Artists. How can I clear this or delete certain...
Community Legend
923 Views
3 replies
0 likes
Hi, I used my old Spotify account 3 years ago. A week ago I have created my new Spotify account. I want to connect my new account to Facebook, but I can not because of my old profile. So I disconnect my old profile from Facebook and connected my new ...
Hi, I used my old Spotify account 3 years ago. A week ago I have created my new Spotify account. I want to connect my new account to Facebook, but I can not because of my old profile. So I disconnect...
Casual Listener
414 Views
2 replies
0 likes
UPDATEMint finally connected to Spotify but know it is saying that I have to reapore to some message in my Spotify account.My account doesn't even have an area for messagea.... I have seen similar posts but none of the solutions have worked for me. I...
UPDATE Mint finally connected to Spotify but know it is saying that I have to reapore to some message in my Spotify account. My account doesn't even have an area for messagea.... I...
Newbie
12945 Views
21 replies
5 likes
Hi, Yesterday I went to create a Spotify account for the first and when I entered in my email address, it said it was already being used. I was able to reset the password and log in but none of this info is mine except the email address. How do I res...
Hi, Yesterday I went to create a Spotify account for the first and when I entered in my email address, it said it was already being used. I was able to reset the password and log in but none o...
Spotify Star
543 Views
3 replies
0 likes
Yesterday I decided to take advantage of the student deal, and after writing my card details and going to the next page I realized I didn't have the full information of my school at hand so I backed off and decided to leave it for later. However, tod...
Yesterday I decided to take advantage of the student deal, and after writing my card details and going to the next page I realized I didn't have the full information of my school at hand so I backed ...
Spotify Star
424 Views
1 replies
0 likes
hello i found this page where stolen spotify premium accounts posted i think they are stolen most people already changed passwords but i tried and its working so i dont know. i hope i will get life time premium account for this information because i ...
hello i found this page where stolen spotify premium accounts posted <removed sensitive info> i think they are stolen most people already changed passwords but i tried and its working s...
Spotify Star
310 Views
1 replies
0 likes
Estimados, acabo de crear una cuenta familiar con un correo nuevo, sin embargo, se actualizo a premium otra cuenta que ya existia previamente, la cual era gratuita. Necesito vincular la cuenta familiar a la nueva cuenta creada con el correo nuevo, co...
Estimados, acabo de crear una cuenta familiar con un correo nuevo, sin embargo, se actualizo a premium otra cuenta que ya existia previamente, la cual era gratuita. Necesito vincular la cuenta famili...
Roadie
557 Views
1 replies
0 likes
Hi there, I have searched high and low on this forum for help on how to connect to my facebook as every single time it says there has been a temporary error. It doesn't matter if its on the app or on a desktop it just won't work. It seems that someon...
Hi there, I have searched high and low on this forum for help on how to connect to my facebook as every single time it says there has been a temporary error. It doesn't matter if its on the ...
Roadie
425 Views
1 replies
0 likes
I have just realised that my spotify premium has been hacked and i have been charged with multiple times for premium for family which I did not subscribe. It was only when spotify sent me an email saying that my email has been changed till i realized...
I have just realised that my spotify premium has been hacked and i have been charged with multiple times for premium for family which I did not subscribe. It was only when spotify sent...
Regular
484 Views
2 replies
0 likes
How should I change my country?In the Payment options i can't update my debit card to the new one, because the new one is from the new country.Oh really? That is the reason i want to update. So change the country first.And how? It's grey marked, can'...
How should I change my country? In the Payment options i can't update my debit card to the new one, because the new one is from the new country. Oh really? That is the reason i want to update. So c...
Casual Listener
444 Views
2 replies
0 likes
