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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 372 Views
  • 0 replies
  • 6 likes
  • Security
  • 372 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439156 Views
  • 970 replies
  • 108 likes
  • Account
  • 439156 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195022 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195022 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106752 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106752 Views
  • 70 replies
  • 11 likes

Expiring credit card

I have Premium and my credit card is expiring but when I try to update the card it's treating it as if I'm opening a new account. That would be fine except I don't want to lose all of my playlists and all of the songs I have saved in my Library. Can ...

  • Newbie
  • I have Premium and my credit card is expiring but when I try to update the card it's treating it as if I'm opening a new account. That would be fine except I don't want to lose all of my playlists an...
  • Maxim
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 251 Views
  • 1 replies
  • 0 likes

I can't get in family spotify

I am trying to get in family spotify but mail is not coming to me. I have opened my account with Facebook. Could that be the problem?

  • Casual Listener
  • I am trying to get in family spotify but mail is not coming to me. I have opened my account with Facebook. Could that be the problem?  
  • Maxim
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Making playlists Public

Why my playlists Väike Vine and Väike Vine 2018 can't be found with the Spotify Search function? I made them public.

  • Casual Listener
  • Why my playlists Väike Vine and Väike Vine 2018 can't be found with the Spotify Search function? I made them public.  
  • Izzy25
  • Casual Listener
  • 345 Views
  • 2 replies
  • 0 likes
  • 345 Views
  • 2 replies
  • 0 likes

Account cannot login & forget email

Hello, I have subscribe for premium account for a while.But recently all of my device have been logged out with no reason.I cannot login anymore now.The email address of my account may be randomly input when I registered.So I also cannot reset passwo...

  • Newbie
  • Hello,   I have subscribe for premium account for a while. But recently all of my device have been logged out with no reason. I cannot login anymore now. The email address of my account may...
  • Alexis92
  • Newbie
  • 392 Views
  • 1 replies
  • 0 likes
  • Account
  • 392 Views
  • 1 replies
  • 0 likes

How to delete a playlist COMPLETELY?

I deleted a playlist. It still exists. I want to delete it completely. Even if someone has subscribed, even if it's saved for offline on one of my devices, I don't care, I want it completely deleted and removed.There must be a way to do this.

  • Casual Listener
  • I deleted a playlist. It still exists. I want to delete it completely. Even if someone has subscribed, even if it's saved for offline on one of my devices, I don't care, I want it completely deleted ...
  • evedog10
  • Newbie
  • 142743 Views
  • 17 replies
  • 22 likes
  • 142743 Views
  • 17 replies
  • 22 likes

Solved!! spotify premium stopped working

My spotify premium has suddenly stopped working on my phone. The playlists are still there but when I go to play a song it says 'only available for premium'. It only got paid two weeks ago so I don't understand.

  • Casual Listener
  • My spotify premium has suddenly stopped working on my phone. The playlists are still there but when I go to play a song it says 'only available for premium'. It only got paid two weeks ago so I don't...
  • nouri1
  • Casual Listener
  • 35298 Views
  • 63 replies
  • 4 likes
  • 35298 Views
  • 63 replies
  • 4 likes

Email Help

I cancel my premium subscription and created a new account with my student email to use the student premium pricing. My friend told me I can merge the accounts so I closed the new student account so I can change the email on my old one and sign up fo...

  • Newbie
  • I cancel my premium subscription and created a new account with my student email to use the student premium pricing. My friend told me I can merge the accounts so I closed the new student account so ...
  • osornios
  • Spotify Star
  • 369 Views
  • 1 replies
  • 0 likes
  • Account
  • 369 Views
  • 1 replies
  • 0 likes

Recibí correo de cobro

Buenos días hoy recibí un correo de spotify con un cobro de $45,pero desde el 2017 yo cambie mi cuenta a Free. Tengo dos cuentas y en las dos es Free. Ya revise recibos y solo tengo el del 2017

  • Visitor
  • Buenos días hoy recibí un correo de spotify con un cobro de $45,pero desde el 2017 yo cambie mi cuenta a Free. Tengo dos cuentas y en las dos es Free. Ya revise recibos y solo tengo el del 2017
  • osornios
  • Spotify Star
  • 499 Views
  • 1 replies
  • 0 likes
  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switch to Student Discount

Hello, I have a $10 Spotify Premium subscription right now, but I'd like to switch to a Student subscription. I went to https://www.spotify.com/us/student/. When I clicked "Get Premium", it took me to https://www.spotify.com/us/account/subscription/....

  • Casual Listener
  • Hello, I have a $10 Spotify Premium subscription right now, but I'd like to switch to a Student subscription.  I went to https://www.spotify.com/us/student/.  When I clicked "Get Premium", ...
  • osornios
  • Spotify Star
  • 856151 Views
  • 227 replies
  • 7 likes
  • 856151 Views
  • 227 replies
  • 7 likes

Superuser Contribution Someone changed the email of my account and added a family package

Hi, I cant access my account. I check my emails from a mailbox i don't check so often and noticed I have received an email on april 15th 2018 for a change of email and I wasn't the one who changed it. Plus, someone added a family package to my accoun...

  • Visitor
  • Hi, I cant access my account. I check my emails from a mailbox i don't check so often and noticed I have received an email on april 15th 2018 for a change of email and I wasn't the one who changed it...
  • Aimee_T
  • Roadie
  • 714 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 714 Views
  • 1 replies
  • 0 likes

Superuser Contribution password reset does not work

I have followed the password reset link and chosen a new password, but when I try to login in the app it tells me I'm using the wrong password

  • Newbie
  • I have followed the password reset link and chosen a new password, but when I try to login in the app it tells me I'm using the wrong password
  • Aimee_T
  • Roadie
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stolen account

I just got an email saying that I changed my email for my paid spotify account to a random one. I went through all the process, which is recommended in help , but it seems to last so long. How long am I gonna wait to get my account back ? Btw.. Spoti...

  • Newbie
  • I just got an email saying that I changed my email for my paid spotify account to a random one.  I went through all the process, which is recommended in help , but it seems to last so long.&nbsp...
  • Aimee_T
  • Roadie
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution CAN'T EDIT ACCOUNT INFO

I've been trying to change some of my account details but keep getting the error "your email address was not available".Can someone help me with this?

  • Newbie
  • I've been trying to change some of my account details but keep getting the error "your email address was not available". Can someone help me with this?
  • Aimee_T
  • Roadie
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Cant login

Hello everyone, I have a problem with Spotify.. I forgot email and password.. and I have a premium... I cant login to my account. Can you help me?

  • Newbie
  • Hello everyone, I have a problem with Spotify.. I forgot email and password.. and I have a premium... I cant login to my account.   Can you help me?
  • Luke
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Birthday gift given by spotify for the free use of premium services

Hello everyone, When spotify sends you the free gift of use of the premium services for one month. Do we have to contact them to remove it after the month is over or will they just roll it off and my status go back to the non premium services?

  • Newbie
  • Hello everyone,    When spotify sends you the free gift of use of the premium services for one month. Do we have to contact them to remove it after the month is over or will they just rol...
  • Bethany_Dawn
  • Community Legend
  • 4853 Views
  • 1 replies
  • 1 likes
  • 4853 Views
  • 1 replies
  • 1 likes

I want my account back

I just got an email saying I changed my email for my paid spotify account to a random one. I did not and I want my access back to my account.

  • Newbie
  • I just got an email saying I changed my email for my paid spotify account to a random one. I did not and I want my access back to my account.
  • kace32
  • Newbie
  • 353 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 353 Views
  • 2 replies
  • 0 likes

Android doesnt recognize premiim

Hello. I just got a new phone and on the new one I doesnt get premium when I log on to the spotify app.I use the exact same email and password on the old phone and new and I dont get premium on the new one. I have tried logging in and out. No luck. W...

  • Casual Listener
  • Hello. I just got a new phone and on the new one I doesnt get premium when I log on to the spotify app. I use the exact same email and password on the old phone and new and I dont get premium on the...
  • RobinEriksen
  • Casual Listener
  • 473 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 473 Views
  • 1 replies
  • 0 likes

Music producion

Hey!I want to produce a song to spotify so everybody can hear it. But.I dont know how to do it, so can you please help me.

  • Newbie
  • Hey! I want to produce a song to spotify so everybody can hear it.  But. I dont know how to do it, so can you please help me.
  • DerMoriz
  • Roadie
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

How to do?

My premium is paid by my telephone company. Now I've finished it but want to keep my Spotify premium account. how do I do?

  • Newbie
  • My premium is paid by my telephone company. Now I've finished it but want to keep my Spotify premium account. how do I do? 
  • Bethany_Dawn
  • Community Legend
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Playlists not on new phone

Hey, I just got a new phone, a Moto g5+ and I have the Starbucks partner Spotify premium account. I put my log in info, I don't use my Facebook, and none of my saved playlists or music is there. I have already tried clearing the data, uninstalling an...

  • Newbie
  • Hey, I just got a new phone, a Moto g5+ and I have the Starbucks partner Spotify premium account. I put my log in info, I don't use my Facebook, and none of my saved playlists or music is there. I ha...
  • Bittencourt
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • Other
  • 319 Views
  • 1 replies
  • 0 likes