NEED HELP WITH MY ACCOUNT

[SUNSETBAJA]

HI THERE, I HAD A PREMIUM ACCOUNT AS SUNSETBAJA, I UGRADED TO FAMILY PREMIUM BUT I AM NOT ABLE TO HAVE SEVERAL IPODS/IPHONES AT THE SAME TIME.... DO YOU KNOW WHY???

[Bonsai]

Heya,

A family account is ment to be used by multiple people. Therefor used on multiple, different accounts. This way your whole family can have its own account with its own music collection.

If you try to use the same account to play music on multiple devices then only one will play.

[SUNSETBAJA]

In this case do i need a to créate a differnete account, and closet he one i
Have???



Regards!!

[Bonsai]

Heya,

For a family subscription to work you need to have a second account if you want to play on two devices.

If you make a new one you can send a family invitation to the email address used to sign up with. From there you can accept it and use both accounts on the same time.

Note: this system is ment to be used by different people in the same household. I do not know of how Spotify enforces this but it is something to keep in mind