NUS Student Discount

[Markeiboi]

I'm trying to buy this but it keeps saying it's currently unavialbale...... been over 24 hours now....

[Peter__]

Hey @Markeiboi 🙂 

Few questions, if you could answer these it would really help:

- Do you currently have an active subscription? If so unlimited/premium? 

- Have you used NUS discount before or is this the first time? 

- Is your Spotify account based in the UK (as shown on your online profile)? 

Thanks

Peter

[Markeiboi]

Hi, 

Nope, I just have a free account at the moment. I've never had NUS dscount before and I'm based in the UK 🙂

Thanks 

Mark

[Markeiboi · Accepted solution]

Managed to sort it now by looking through the forum...

For anyone else who has the same problem: I had an old bank card assigned as my payment method, removed it and tried again and it worked fine 🙂

[Peter__]

Thanks for sharing your solution @Markeiboi 🙂

Peter

[Onthendz]

I am trying to register my new NUS card, when I enter the long digits and submit, the system says it is INVALID - this in incorrect.  I have tried, login out and login back in on a a different browser and used a direct link to the NUS registering page. 

I have an ACTIVE  premium subscription (non-discount account).

It is based in the UK.

Really looking forward to a reply 🙂

[Peter__]

Just to confirm @Onthendz , it is an NUS Extra card, not just a membership or apprenticeship card? 

Peter

[user-removed]

Hi,

I have just replied to your support message.  Could you please try going to www.spotify.com/uk/nus to start the NUS deal?

The problem was that your active subscription was blocking the discount - this needs to be cancelled before the system will accept the NUS details.