Announcements

Help Wizard

Step 1

NEXT STEP

No puedo usar premium pese a tener pagado dos meses

No puedo usar premium pese a tener pagado dos meses

No puedo usar premium pese a haber pagado ya dos meses 

Reply
1 Reply

Hey @gandres77, welcome to the community!

 

Right now, the community is supported in English, so I hope you don't mind me replying like this.

 

Let's check for other Spotify accounts that you could have following these steps. You could be logging into a Free account, instead of the Premium one.

 

If you only have one Spotify account, I suggest logging in here to check if a receipt was generated for your purchase. If the payments didn't go through, you can find more info here.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts