Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

No response from Spotify Artist Support

No response from Spotify Artist Support

I'm releasing a song and tried to claim my spotify for artists profile. Usually this should take 1-3 days right? 

But I did not receive any response from spotify. I'm confused. What should I do? The release is soon and I need my profile and I'm not sure if I should write again.

 

**bleep**

Reply
1 Reply

Hey @menhardandre,

 

Thanks for reaching out.

 

I've looked into this and there's no guaranteed response time, so it could also take a week or two.

 

If you've contacted the artists team through this page, I recommend waiting on their response.

 

I hope this clears things up 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts