Not able to login from android app

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Not able to login from android app

0nxhknrlgs6vgtw
Casual Listener

I've been trying to login from the spotify app but it just keep showing me logging in and then again log in sign...even i change my credentials but still it is not working

It is perfectly working when i logged in from the site

4 Replies

Re: Not able to login from android app

Rock Star 17
Rock Star 17

Hey @0nxhknrlgs6vgtw,

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what we can suggest!

LukeRock Star 17
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Re: Not able to login from android app

0nxhknrlgs6vgtw
Casual Listener

Still not working..

I'm running it in android nouget

Re: Not able to login from android app

Rock Star 17
Rock Star 17

Hey @0nxhknrlgs6vgtw,

have you tried logging in using another internet connection (e.g. cellular data instead of WiFi)?

 

Let me know how it goes and 

Have a nice day!

LK608

LukeRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Not able to login from android app

0nxhknrlgs6vgtw
Casual Listener

Switched to wifi....still not working

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