Not able to update payment details

[Trolljaboy27]

My credit card was recently canceled and I have received a new one.  I'm trying to update my payment details and on multiple devices whenever I try to update my payment details, I enter my information and hit continue and the button grays out and is stuck on a loading symbol.  My premium will run out soon, and the website is preventing me from updating it.

[FabianS_Bogota]

Hey @Trolljaboy27!

You can try using a computer with an incognito window. If it still not working, the support team can give you a hand. You can reach them on Facebook or Twitter at @SpotifyCares or via email here.

Take care!