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I am trying to set up spotify on sonos i request the email so i can set my password but it doesnt come. I have checked junk folders and added the spotify email to safe sender list etc..
When i signed up for the 30 day trial of Premium, i got the email receipt for that, but not the password email
HELP - its driving me crazy
Solved! Go to Solution.
I've been trying for a couple days to get the device password link to be emailed to me. submitted the request at least 5 times, checked my Spam folder, still no email from spotify. Can anyone help me set a device password?
I suggest you contact support so they can help you with this:
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email, you need to reply back to it.
Support usually replies within 24-48 hours.
My situation is this...I have a free account and my niece is trying to add me to her family account. Same deal, no email. Hasn't been 48 hours though so I'll give it another day if you think that's all it is.
Ann
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