Help Wizard

Step 1


Old email

Old email



I have an account which is connected to facebook, so I can log in, but I can not change my e-mail because I cannot remember my password. 

The e-mail which is registered to my account no longer exists, so if I try to reset my password, it gets sent to the old non-existing email. 


How can i change this? 

1 Reply

Hey, @fuzzmeistah -


That's not cool! Please contact Spotify with this contact form; and the support team will be able to help you.


After contacting Spotify, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and the support team will be able to help you out.


Thank you 🙂

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