Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
What is the difference between Laptop and Tablet now-a-days. Tablets are / have been coming hard to the markets... Many use them only at home or work etc, but many use them on the road / boat etc as mobile devices, and comes in mind that what is considered as a tablet then? For example Android tablets. They might run the same OS version as the phones are running - how to determinate what is a tablet?
I'v got a Galaxy Note myself that is more of a phablet as Samsung put it, than a phone. Would it be a Tablet? 5.3" screen.
All devices that are portable / operate over 3G/Wifi / you can send SMS / make calls are phones?
Some of Galaxy Tabs can do those things and they still are Tablets never the less.
So if allowing Unlimited to be used in Tablets - it should include ALL tablets that run Android aswell or such
making it harder to determinate where is the thin line of what is tablet and what isn't.
If allowing Wifi only devices and not 3G devices - it wouldn't be fair for other users who have a 3G + Wifi iPad at home for example. (I'm one of those) I stream at home using Wifi only. Why should I need to still have Premium for it if people who only get the cheaper device get to be with Unlimited? Now-a-days one can make your phone as a wifi hotspot so that doesn't make Wifi only devices anymore less portable / tablets as the 3G versions. 🙂
Facebook: People don't like facebook. I rather use my Spotify credentials than logging in with Facebook ID.
It should be that Premium users could choose to have Facebook or not, and make Unlimited and others MUST use facebook.
Scanning devices for abilities or software or such in the background otherhand isn't cool. So running checks like that shouldn't be done. If you click your device to disable 3G Radios = It's a Wifi only device. If the scan detects the 3G chip even tho you don't use it - you'd be stuck with premium - unfair.
Sorry for the rant 😄
My 2 cents.
IDEAS: Device Management | Recover Deleted Items
Please! Give "Kudos" to posts that you found helpful. Mark "Accept as Solution" if a post solved your issue!. Thank you!
I think this would be hard to implement as most tablets are just giant phones! The Ipad uses IOS (phone software) and tablets like the Galaxy Tab use Android (also phone software).
Only a lablet running say a full OS not a phone OS would be able to run the full spotify software and not the phone software. Say for instance a tablet running Windows would be able to run the windows version of Spotify!
Trying to distinguish between phones running IOS and tablets running IOS etc would be very hard to implement as there would be two versions of their mobile app, one for phones and one for tablets.
"Trying to distinguish between phones running IOS and tablets running IOS etc would be very hard".... give me a break, come on!!! it should depend on the kind of conexion:
3G -> Premium account
wireless -> unlimeted
I just bought a tablet myself, wifi only so it's basically the same as a laptop, and I bought it because my laptop is about to break down. I have Spotify Unlimited but now I can't use it, how stupid is that. I don't have a smart phone so I have no use for premium.
So please, do something about this. I love Spotify but upgrading to premium just because I bought a tablet instead of buying a new laptop is just wrong.
This isn't strictly an idea, so I've moved it over to the Accounts board.
Hey!
Just thought I would add another opinion 🙂
I have no issues with spotify on mobile devices only being available on premium subscriptions, it tells you straight up before you subscribe about desktop/mobile access.
I can see a problem brewing though. What happens when Windows 8 comes out? There will be windows 8 tablets capable of running full versions of Windows 8 (intel based, not arm), therefore that will be a tablet the desktop version will work on, which doesn't seem fair to those on other platforms.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Agreed. I just got an iPad to use as a "laptop" at home and now I can't play Spotify streaming. That's not fair - tablets are a huge contender against laptops in the market and we should still be able to enjoy streaming without having to pay for premium service. I don't need the offline ability - merely to be able to do the same as I do on my work computer at home! Huge bummer.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…