PREMIUM

[vivieomma]

I go for a premium but I want to cancel but I don't know how? If I don't pay on the given deadline what will happen? Please help me. 

[kejt_ · Accepted solution]

Hello @vivieomma and welcome to the community !

You can cancel your subscription any time. No hard feelings 🙂

This will revert your account to the Free ad-based service after any remaining Premium time runs out.

Here’s how to cancel per type of subscription:

Subscribed through the Spotify website or app

1. Log in to your account page.
2. Click Subscription in the menu on the left.
3. Click CHANGE OR CANCEL.
4. Click CANCEL PREMIUM.
5. Click YES, CANCEL.

Note: Your account page now shows the date you’ll return to the Free service. We hope you decide to upgrade again!

You can also cancel by completing this form and sending it to Spotify.

I can’t see the option to cancel on my account page

If your subscription status says you’re on Spotify Free, it’s likely you have another account that's active on Premium. This guide will help you find and cancel it.

Otherwise, you might have subscribed with one of our payment partners (such as iTunes, or your broadband or mobile provider). In this case, you need to contact that company to cancel.

Subscribed through your broadband or mobile provider, or other services

Spotify is not able to help you cancel your subscription if you’re subscribed through your broadband or mobile provider or other services, since they manage your subscription and payments. Please contact the provider.

If you subscribed with iTunes, please see Apple's instructions for canceling.

If you’re unsure about who manages your subscription, follow these steps:

1. Log in to your account page.
2. Click Subscription in the menu on the left. There you can see who manages your subscription.
3. Contact that company to change any billing details or cancel.

Let me know how it works!

Have a nice day 🙂